SUMMARY

• I have 10+ years of IT experience with 5+yrs on salesforce as developer, 4 years on WMB & WTX as developer.
• Experienced in working with Salesforce.com, Web Sphere Business Integration technologies like WTX 8.2, WMQ and Web sphere Message broker (WMB) V7/V8.
• Proficient in using tools like SOAP UI Editor, Putty etc.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
• Experience in developing Salesforce CRM App Exchange applications Service Cloud .
• Experience in Object Oriented Analysis and Design (OOAD) and understanding of the Force.com architecture and SOA based EAI standards order to provide guidance and direction to the customer.
• Expertise in Salesforce.com CRM integration, developing and deploying custom integration solutions, sandbox and production environments.
• Experience using salesforce Lightning UI, created reports and dashboards in salesforce lightning experience.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Experience in SFDC Integration using Web Service and Apex Programming, App - Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.
• Experience in creating unit test cases and coordinated change requests to drive the business requirements during Integration and Testing stages and reviewing the application
• Working Knowledge on Service Cloud and Apex Programming on Force.com Platform
• Extensive experience using Force.com, Creating Roles, Profiles, Page Layouts, Workflow Alerts, Actions and Approval Workflow Data Validation
• Having knowledge of APEX (classes), Visual Force, Salesforce APIs, SOQL, Lightning.
• Functional Knowledge in Healthcare, Insurance, Banking Domain.
• Excellent ability to plan, organize and prioritize my work to meet on time the deadlines of my clients and keep customer’s satisfaction at the highest level possible.
• Proven ability in quick understanding and learning of new technologies and their application in business solutions.
• I have done PD1 certification.
• Worked at client place (UK) for XDH (Xchanging Distribution Hub).

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Manage all processes that impact / relate to Salesforce.com. Working Closely with Business side Architects to get their requirement and drafting the raw data to comprehensive information which helps while projecting whole understanding to business. Manage new releases of SFDC and efficiently roll out new features.
• Create and maintain Objects, Tabs, Fields, List Views, Page Layouts, reports, dashboards, and other salesforce.com functions.
• Created many of Roles and Profiles for the organization, which helps them in maintaining the Security for different individuals who are working in the organization.
• Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields, validation rules.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields.
• Handle on-going customization/ alteration of Salesforce.com. Maintain, enhance and create workflows, functions, process builders, approval process, and configurations within the Salesforce.com environment.
• Grant/ remove and maintain user licenses. Maintain security including sharing rules and security levels. Design, Create and maintain user roles, profiles and hierarchies. Monitor application storage usage and archive data as needed.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created many Lightning Components and server-side controllers to meet the business requirements.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Created several Validation Rules, Custom buttons, and links on custom and standard objects.
• Create many of the custom controllers and custom Buttons which are used in the salesforce Lightning pages.
• Developed APEX class, Controller class and APEX Triggers for various functional needs in the application.
• Created the many of the Reports and Dashboards.
• Used Sandbox migrated the code and deploying inbound and outbound change sets instance after testing.
• Collaborated with GitHub to access and share data from database.
• Implemented the salesforce.com applications using Agile Scrum Methodology.
• Implemented Data Loader for loading the data.
• Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.
• Self-Starter in testing and end to end sanity checks for the requirement mentioned in User Story in Dev, UAT, ITest application sandboxes before it deploys to Production to identify and avoid issue escalations.
• Preparing and updating the decks with issue status reports and share across the stakeholders of the project.

Confidential

WMB Developer

Responsibilities:

• Provide L3 / L2 Support which includes enhancements, bug fixes and triage of production issues
• Identify and track problems and known errors and pursue corrective action plans.
• Used HPSM tool for handling the tickets Primary focus on Gateway Middleware technologies like Message Broker, Message Queue, Data power
• Prepared Status reports, Transaction reports and submitted to upper management.
• Initiated bridge calls and coordinated with various teams in order to resolve the incidents within the SLA.
• Ensured smooth running of Business Proactively monitored the issues and reported to upper management promptly.

Confidential

Analyst.

Responsibilities:

• Responsible for developing EDI maps and related processes with the Mercator Design Studio and other Components in the Mercator tool set.
• Daily reports to customers.
• Used Monitoring tools like ITBM, Remedy.
• Solving the Production Tickets of various customers
• Provide all first-level technical support with active Strategy customers.
• Investigating and resolving Map and Data issues.
• Participating in RFC
• Debugged mapping using TRACE, AUDIT & Log files