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Salesforce Developer Resume

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WI

SUMMARY

  • 8+ years of experience in Salesforce, Siebel CRM and Oracle Database technologies.
  • Excellent knowledge in Non - profits, Sales, Marketing and community cloud
  • Worked in various in FMCG, Non-profits, e-Communication and Automobile Industries.
  • Extensive experience in analysing requirements and creating functional and technical specifications.
  • Having end to end implementation expertise of CRM and Salesforce applications,
  • Good understanding of object-oriented concepts and relational database concepts
  • Good understanding Agile Methodologies

TECHNICAL SKILLS

Technologies: Salesforce.com - Flow, APEX, VisualForce, SOQL, Dataloader, Workbench, JavaScript, HTML, XML, CSS Seibel CRM, Oracle, Eclipse IDE, Visual Source Code

Operating System: Windows, UNIX, LINUX

Tools: Tortoise SVN, ANT Migration, Jenkins, Jira

PROFESSIONAL EXPERIENCE

Confidential, WI

Salesforce Developer

Responsibilities:

  • Expert in handling various project related to Sales cloud, Marketing Cloud, Community Cloud
  • Involved in Salesforce lightning project.
  • Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
  • Implementation of Batch Classes, Scheduled Classes as part of the business requirement.
  • Involved in salesforce integration with third party using rest API
  • Ensured that software and business processes run smoothly to ensure efficient flow of data, smooth integration between systems and the confidentiality and security of constituent information
  • Experience using various migration tools such as ANT, Tortoise SVN and Jenkins
  • Worked with debugging major flow errors and backend processing error and fine tune the system by coordinating with third party system
  • Solved user day to day issues with quick fixes. Performance Tuning and continuous Improvement of Existing Environment
  • Expert in handling Salesforce Security and Critical updates

Confidential

Salesforce Developer/Admin

Responsibilities:

  • Expert in Customising business process using APEX, Trigger, Visualforce page
  • Expert in various configuration and automated process using flow
  • Experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
  • Worked on various data quality improvement plan and executions.
  • Worked on various data migration in salesforce from different CRM tools as well as between tools which integrated with salesforce
  • Experience using Salesforce data tools (Data Loader, Excel Connector, Eclipse Force.com IDE)

Confidential

CRM Technical Consultant

Responsibilities:

  • Serving as a key technical member and Single Point of Contact on CRM TMS
  • Playing major role in permanent fixes and long-term solution for the applications
  • Implementing the fixes on Oracle by writing procedures and on Siebel
  • Act as a Centre of Excellence for salesforce projects.
  • Working in many service improvement plans such as daily monitoring, validation tools, data quality improvement plans
  • Actively providing the solution for various data clean up activity for data quality improvement which dev team/ SME couldn’t handle
  • Expert in SVP and providing extension solution and knowledge transfer for team
  • Serving as a part of new application upgrade releases which happens quarterly
  • Tested, debugged & bug fixed End2End for all release

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