Salesforce Developer Resume
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WI
SUMMARY
- 8+ years of experience in Salesforce, Siebel CRM and Oracle Database technologies.
- Excellent knowledge in Non - profits, Sales, Marketing and community cloud
- Worked in various in FMCG, Non-profits, e-Communication and Automobile Industries.
- Extensive experience in analysing requirements and creating functional and technical specifications.
- Having end to end implementation expertise of CRM and Salesforce applications,
- Good understanding of object-oriented concepts and relational database concepts
- Good understanding Agile Methodologies
TECHNICAL SKILLS
Technologies: Salesforce.com - Flow, APEX, VisualForce, SOQL, Dataloader, Workbench, JavaScript, HTML, XML, CSS Seibel CRM, Oracle, Eclipse IDE, Visual Source Code
Operating System: Windows, UNIX, LINUX
Tools: Tortoise SVN, ANT Migration, Jenkins, Jira
PROFESSIONAL EXPERIENCE
Confidential, WI
Salesforce Developer
Responsibilities:
- Expert in handling various project related to Sales cloud, Marketing Cloud, Community Cloud
- Involved in Salesforce lightning project.
- Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
- Implementation of Batch Classes, Scheduled Classes as part of the business requirement.
- Involved in salesforce integration with third party using rest API
- Ensured that software and business processes run smoothly to ensure efficient flow of data, smooth integration between systems and the confidentiality and security of constituent information
- Experience using various migration tools such as ANT, Tortoise SVN and Jenkins
- Worked with debugging major flow errors and backend processing error and fine tune the system by coordinating with third party system
- Solved user day to day issues with quick fixes. Performance Tuning and continuous Improvement of Existing Environment
- Expert in handling Salesforce Security and Critical updates
Confidential
Salesforce Developer/Admin
Responsibilities:
- Expert in Customising business process using APEX, Trigger, Visualforce page
- Expert in various configuration and automated process using flow
- Experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
- Worked on various data quality improvement plan and executions.
- Worked on various data migration in salesforce from different CRM tools as well as between tools which integrated with salesforce
- Experience using Salesforce data tools (Data Loader, Excel Connector, Eclipse Force.com IDE)
Confidential
CRM Technical Consultant
Responsibilities:
- Serving as a key technical member and Single Point of Contact on CRM TMS
- Playing major role in permanent fixes and long-term solution for the applications
- Implementing the fixes on Oracle by writing procedures and on Siebel
- Act as a Centre of Excellence for salesforce projects.
- Working in many service improvement plans such as daily monitoring, validation tools, data quality improvement plans
- Actively providing the solution for various data clean up activity for data quality improvement which dev team/ SME couldn’t handle
- Expert in SVP and providing extension solution and knowledge transfer for team
- Serving as a part of new application upgrade releases which happens quarterly
- Tested, debugged & bug fixed End2End for all release
