SUMMARY:

• 3 Years of Salesforce experience and a Salesforce Certified Administrator, Platform Developer, Service Cloud Consultant, Sales Cloud Consultant
• Experience in the complete life cycle of project development (SDLC) including system analysis, design, development, testing, deployment and maintenance.
• Experience in developing client specific solutions in SFDC such as Lightning Components, Lightning Events, Apex (Classes, angular, Controllers & Triggers), Visualforce (Page, Component & Controllers) and Apex triggers.
• Designed junction objects and implemented various advanced fields like PickLists, Controller/dependent picklists, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced in developing applications with consideration to governor limits and best practices. Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Good Experience with creating custom objects, custom fields, page layouts, custom tabs, custom labels, custom settings, workflows, process builder, lightning flows, validation rules, reports and dashboards.
• Experienced in performing day to day administrative tasks such as user management, sandbox management, security controls using profile, permission sets, sharing rules, roles and public groups.
• Experienced in maintaining a high level of code coverage.
• Experienced in using Force.com IDE, Force.com migration tool and change sets for deployments.
• Experienced in using data loaders for data loading activities and workbench for data loading and other purposes of testing apex code snippets, SOQL statements and REST web services.
• Experienced in troubleshooting issues that ranges from simple security fixes to complex system design/data model changes.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conforms to specifications of business and quality requirements.
• Excellent communication and interpersonal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce: Sales Cloud, Service Cloud, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, VisualForce Pages, Lightning Components & Controllers, S - Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Workflow rule, Approvals, Case Management Automation.

Databases: Oracle 10g, MySQL

Languages: Java, C, C++

Web Designing Tools: HTML, JavaScript

Machine Learning: Classification, Regression, Clustering, Visualization

Tools: Eclipse IDE, RStudio

Operating Systems: Windows, Linux

Other Skills: Adobe Photoshop, Adobe Premiere

Key Industries: Automotive, Retail, Manufacturing, Professional Services

PROFESSIONAL AND BUSINESS EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:

• Played a key role as part of an Agile Scrum team, planned, implemented & provided updates on the daily tasks.
• Provide Demo to the clients and business partners on a weekly basis elaborating the enhancements in the application. Worked across both Sales & Service Cloud.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application and built Lightning Components for Lightning Experience.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality
• Created Page layouts, Search layouts to Organize Fields, Salesforce CRM, Custom links, related lists and other components on edit pages, Visualforce Pages and Controllers.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Developed several Triggers, Apex classes and Visualforce pages as part of the application development.
• Implemented Knowledge Articles, Data Categories for Knowledge Implementation, Macros, Omni-Channel, Live-Chat, Web-to-Case, Email-to-Case
• Created Junction objects to provide many to many relationships between objects.
• Created and used Email templates in HTML and Visualforce.
• Use Salesforce Out of the box functionalities like Triggers, Data loader, Workflow/approval process, reports, dashboards.
• Expertise in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approval Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Configured security for various objects using Profiles, Permission sets, sharing rules and worked on Data Imports and Exports using Data Loader, Workbench.

Environment: Salesforce.com, Sales Cloud, Service Cloud, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Developed Lightning components for business requirements.
• SFDC application configuration setup.
• Implemented custom sharing
• Developed custom reports as per the requirements.
• Developed Apex Classes & Triggers for resource utilization module.
• Implemented Case Management, Opportunity Management.
• Worked in agile methodology.

Environment: Salesforce.com, Sales Cloud, Service Cloud, Field Service Lightning for Service Cloud, Apex, Lightning, LWC, Triggers, Batch Apex and Integrations.

Confidential

Associate Software Engineer

Responsibilities:

• Actively participated in the complete Software Lifecycle of requirement gathering, design, development and implementation for various new Businesses features and- prepare project plan estimate and process audits.
• Brainstormed with the team and created the scope and functional specifications to lay out the project phases.
• Developed application using JSP, Java1.4/1.5, Struts framework, client-side data validations using JavaScript.
• Involved in configuration of Data sources in Web Sphere Application Server and involved in writing UNIX shell, Perl scripting for deployment process in AIX systems.
• Created Stored Procedures using PL/SQL, functions, triggers in MS SQL server and Oracle to fetch required data
• Developed prototype versions of the application for enhancement to new domain/sector.
• Developed Unit Test case classes and tested persistence methods of the different components using JUnit framework.
• Fix defects as needed during the QA phase, support QA testing, troubleshoot defects and identify the source of defect.
• Created mappings and flows using the Informatica Power Center tool on a UNIX platform using Oracle.
• Involved with all aspects of data modeling from conceptual design, logical and physical design modeling, and database optimization using Erwin.
• Interacted with the data warehousing team to help them in building SQL queries and fine tune for better performance
• Extensively trained on JAVA including Spring Framework, Servlets contributing to a web-application development
• Performed high-volume batch testing of code, identifying problems and documenting them for correction by the programmer analyst staff.