SUMMARY

• 6 years of experience in Force.com Development experience with 2 + years of Administration experience.
• Good experience in integrating apps associated with Sales, Marketing & Service Clouds in conjunction with standard Salesforce functionalities like configuring Assignment, Escalation, Auto - assignment, Email-to-Lead, Web-to-Case and Web-to-Lead.
• Experienced in developing with Lightning Component Framework and involved in testing lightning component using the aura framework. Gained Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, App builder, Visual Workflows, Salesforce support communities and Chatter groups.
• Enhanced Communities by adding new fields, field sets using Salesforce lightning and Salesforce DX tools .
• Proficient with Salesforce data model and customizing Objects, fields, formula fields, rollup summary fields, page layouts, search layouts, custom Tabs, record types, relationships (Lookup, Master-detail & Junction objects), custom reports, dashboards and analytic snapshots.
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to create Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects during Controller class development.
• Experienced in working on various Data Analytics, such as Wave Analytics and Google analytics on Sales cloud.
• Strong development experience with Salesforce Apex language - Classes, Triggers, Batch, Schedule and Inbound Email Services, SOAP & REST Web Services, Force.com API, Visual Force pages, Components, JavaScript and CSS.
• Deployment/Continuous Integration experience through Change set, Tortoise GIT/GITHUB, ANT,
• Proficient with Administration setup tasks like creating Profiles, Roles, Users, Sharing rules, Communication Templates, Network Security, Single Sign-On and Email Services.
• Possess strong logical, analytical and problem-solving skills with positive attitude.
• Expertise in writing Apex Batch classes in implementing Batch able interface for processing bulk data updates at scheduled intervals using Schedulable interfaces.
• Worked with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues.
• Proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, requirement analysis, agile, functional design, implementation and enhancement of projects in SalesForce.com

TECHNICAL SKILLS

Salesforce: Lightning, Apex Language, Visual force pages, Triggers, classes, Web services, Process Builder, Custom Labels, Batch & Schedule, Workflow & Approvals, Dashboards, Reports, SOQL, SOSL, Lightning pages, Case Management, Campaign Management.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Developer Console, Force.com Data Loader, Workbench, Force.com Excel Connector, Force.com Platform (Sandbox and Production), AppExchange.

Web Technologies: HTML, CSS, JavaScript, jQuery.XML, JSP, SOAP, REST, WSDL

Database: Oracle 9i/10g/11g, Microsoft SQL Server 2008 R2, MS Access

Methodologies: Agile, SCRUM and Waterfall

PROFESSIONAL EXPERIENCE

Confidential - Radnor, PA

Salesforce Developer -Module Lead

Responsibilities:

• Worked with various business user groups for gathering requirements for CRM implementation. Customized portals for model teams to manage their programs as they go Live.
• Worked as an active member in the development team responsible for building reusable, configurable applications to support the launch of different communities.
• Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Developed Lightning components using Aura framework.
• Developed process builder to automate business processes, migrated existing data using Lightning connector from external system.
• Configured users, roles, permissions profiles as per business requirement. Involved in implementing change requests in monthly releases.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on Salesforce with recursive AWS IDE Instances for Clients utilizing GitHub and Amazon for stability. Configured and used source control tool Git to maintain repositories for various releases.
• Worked on Salesforce DX for primarily by developers, allows users to have true version control. Which allowed developers to have better control over collaboration, auditing, and disaster control.
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.
• Developed workflows, custom settings and other inbuilt functionality. Created workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic. Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on various Data Analytics systems such as Wave Analytics and Google analytics on Sales cloud.
• Developed complex triggers on various standard and custom objects for performing logic in before/after insert, update and delete events and implemented Salesforce best design practices.
• Created and used Email templates in HTML and Visualforce.
• Designed, and deployed Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Visual Force Pages.
• Used Data Loader to perform insert, update and bulk import/export operations. Extracted SObject data to csv files using Data Loader.
• Worked on migrating Meta data from one Sandbox to another sandbox by using Change Sets and Force.com IDE tool. Developed Unit test class for Apex class and worked for improving code coverage. Participate in cross-application integration testing and system testing and worked with team members in the defect resolution process.

Environment: Salesforce.com, Apex Classes, Triggers, Controllers, Visual Force, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Page layout, custom links, Roles, Cast Iron, Data Loader, Data Migration, Dashboard, HP ALM, Informatica, AJAX, JavaScript, jQuery, HTML, CSS, Oracle, Rally Windows

Confidential - Washington, DC

Salesforce Developer/Administrator

Responsibilities:

• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud. Created automatic field updates via workflows.
• Developed various custom objects, Custom Fields, Formulas, Roll-up Summary fields, Reports, Dashboards, Tabs, Profile, Permission Sets, OWD, Roles & Sharing Rules.
• Worked on building Lightning Components by applying SLDS (Salesforce Lightning Design System) and embed these components in Visual force pages.
• Good experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Created Visual Force Pages to override the standard functionality of New and Edit buttons.
• Used GitHub version control system as a source repository to organize the code base.
• Have good hands on experience CI using GIT, CVS and Sub-version. Managed version control tools SVN and Git to version code changes to help developers/programmers branch/merge/revert code.
• Knowledge of BitBucket, (or Git based source controls).
• Experience build and release management, build and migration tools like GitHub, Bamboo, Jenkins and Continuous Integration and deployment processes.
• Having good exposure in Jenkins for CI (Continuous Integration) . Having experience on Custom tools, Yum & RPM for CD (Continuous Deployment).
• Loaded data that extracted from Siebel into salesforce.com as a part of the weekly data sync steps.
• Created profiles and implemented Object and field level security.
• Worked with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues. Created snapshot/backup of critical VMs in Azure cloud using Backup Vaults.
• Involved in Documenting business requirements gathering and user stories. Create test cases and test scripts in accordance with the test plan. Collaborate with developers to test and verify that solutions will meet the business requirements.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Used the sandbox for testing and migrating the code to the deployment instance after testing.
• Created Dashboards to provide Department Heads an overview of the rep’s monthly performance.
• Wrote customized SOQL queries to extract the data pertaining to the calls made by the reps.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Jira, Microsoft Access

Confidential - Poughkeepsie, NY

Salesforce Developer

Responsibilities:

• Created User Roles and Profiles, Security Controls and Shared settings.
• Understanding SFDC CRM processes to document pre-sale activities at the company based on the business life cycle.
• Coordinated business process review meetings with multiple teams to establish standardized workflow processes. Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Worked on Sales Cloud Objects Accounts, Leads, Contacts, Campaigns, Opportunities.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Creating dashboards to present reports according to the user profiles.
• Designed custom objects, tabs, records, and views within SFDC to support new workflow processes.
• Developed SOAP and REST Web services based on XML and JSON format also by creating parsers.
• Developed Triggers on the object with rules for data synchronization with the system of record and applying future callouts where applicable and needed.
• Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.
• Customized the existing Apex classes and Visual Force pages for better performance.
• Developed complex Apex batches to clean up the offers data.
• Provided Support to Day-to-Day issues.
• Worked on various SFDC Standard and Custom Objects like Accounts, Contacts, Leads, Reports, Dashboard, Inventory, Orders, Planning and Scheduling.
• Implemented Field Level Security, Profiles and Audit trail setup.
• Provided training to the internal business users to use the application and develop their own custom reports.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML5, Java Script, Workflow & Approvals, Reports, Eclipse3.4, WindowsXP.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud. Developed various custom objects, Custom Fields, Formulas, Roll-up Summary fields, Reports, Dashboards, Tabs, Profile, Permission Sets, OWD, Roles & Sharing Rules.
• Worked on building Lightning Components by applying SLDS (Salesforce Lightning Design System) and embed these components in Visual force pages.
• Good experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Created automatic field updates via workflows. Created Visual Force Pages to override the standard functionality of New and Edit buttons.
• Loaded data that extracted from Siebel into salesforce.com as a part of the weekly data sync steps. Created profiles and implemented Object and field level security.
• Worked with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues.
• Involved in Documenting business requirements gathering and user stories. Create test cases and test scripts in accordance with the test plan. Collaborate with developers to test and verify that solutions will meet the business requirements.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Jira, Microsoft Access.