Director Resume

SUMMARY

Results oriented, control minded senior operational executive with extensive global operations experience.
Accomplished, strategic thinker with the ability to execute solutions within a highly regulated environment.
Demonstrated ability to analyze, conceptualize and implement solutions that have reduced risk, improved client experience and reduced cost to the organization.
I actively seek out complex challenges in an effort to use my experience, proven judgment and knowledge of the industry to grow and improve the business and its bottom line.
My direct reports are empowered to get the job done and are accountable for the results.

PROFESSIONAL EXPERIENCE

Confidential

Director

Responsibilities:

Currently manage team of over 30 professionals covering multiple functions within the Institutional Clients Group (ICG) Securities Services Operations
Oversee project management team onboarding of Global, US and Canada direct custody products for institutional investor clients, banks, intermediaries and broker dealers
Oversee the service, training and delivery of Citidirect products for all custody business
Manage global regulatory initiatives for Securities Services Operations relative to the custody business

Confidential

Director, Global Custody Administration and Operations

Responsibilities:

Managed staff of up to 60 employees ranging from providing global custody administration to operations support services; account opening, implementations, conversions/de - conversions, trade initiation, foreign exchange, securities settlements, cash settlements, reconciliation and controls
PNCGIS was a global provider of Funds Services, of which my focus was on custody clearing and settlement
Primary owner of global sub-custody relationships; Citi, JP Morgan, BBH and BNY Mellon

Confidential

Employee Benefits Trust Administrator

Responsibilities:

Served as administrator for various EB plans which primarily included US Pensions, 401k and 403b, all covering various client segments
Served as a project lead on recognition of a significant program related to the IRS and DOL due to deficits and shortfalls in the recordkeeping services and performance, included lengthy engagement with consultants from KPMG
Covered New Jersey Philadelphia regions for small business 401k or 403b plans on CoreStates acquisition of New Jersey National Bank
On joining Confidential (formerly First Pennsylvania Bank) in October 1986, my primary role was that of a dividend clerk, providing pre-settlement, settlement service to largely personal and institutional trust business