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Svp- Head Of Business Support Services And Pmo, It Resume

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New, YorK

SUMMARY:

Accomplished in managing cross functional and global projects with multiple stakeholders and cultures. Skilled in analyzing existing operations and implementing strategies, processes and technologies to improve productivity and efficiency. Expert in facilitating changes in workforce to support organizational operating, financial, and quality objectives. Strong budget management, schedule management, information technology, and human resources experience.

EXPERTISE IN:

  • Strategic Planning & Collaboration
  • Productivity/Process/Performance Improvement
  • Staff Training and Development
  • Managed up to 30 FTE/Consultants including PMs, BAs and Application Developers.
  • Practical experience in multiple methodologies including Waterfall, AGILE and Hybrid.
  • Strong presentation skills particularly to Executive and Board level committees.
  • Excellent organization, communication, negotiation and problem - solving skills which led to the recovery of troubled projects.
  • Fifteen+ years of project management and business analysis experience on more than 150 projects in the Financial Services industry:
  • Technical Projects
  • Network and infrastructure upgrades
  • Security controls implementation
  • Business Projects
  • Front Office
  • Risk
  • Compliance/Regulatory
  • Back Office
  • Accounting/Finance
  • Human Resources

FINANCIAL PROFICIENCY:

  • Single Stock, Simple/Exotic Options, Equity Swaps, Warrants
  • ABS, MBS, CDS, CDO, Risky Loans
  • FX Options (European, American, Bermudan, Asian, Barrier, Range), Currency Swaps, Spot, Forward
  • IRS, Bonds, Callable Swaps, Index Swaps and Bonds, Inflation Swaps, Swaptions

TECHNICAL COMPETENCY:

Financial Applications: Murex, Summit, Bloomberg, Reuters, FactSet, Openlink, Swift, Prime BSA compliance Suite

Database: SQL/T-SQL, MySQL, Sybase

Software: Excel, Access, PowerPoint, Word, Sharepoint

Project Management Tools: MS Project, Jira, Redmine, Clarity PPM

Project Methodologies: Waterfall, Agile, Scrum, Hybrid

PROFESSIONAL EXPERIENCE:

Confidential, New York

SVP- Head of Business Support Services and PMO, IT

Responsibilities:

  • Responsible for the overall project and portfolio management, vision and governance, while ensuring that the approach and methodologies including change management have been adopted and accepted within the organization.
  • This included the adaptation of AGILE methodology from the traditional Waterfall methodology.
  • Transformed the annual organizational and IT strategic and business plan objectives into PMO objectives, practices, plans and deliverables during the project in-take process (approximately 20+ projects annually).
  • Managed PMO delivery standards and methodology, including any necessary coaching and training to ensure projects are executed with a consistent set of tools, technology, and approach. Implemented best-practice project and portfolio management practices, applying continuous improvement principles as needed to ensure the highest quality.
  • Maintained effective communication and relationships with senior management - produced both portfolio and project reports for IT Steering and Executive Committees.
  • The reports included all of the necessary PMO metrics and targets on cost, scope, schedule and resources.
  • Performed Project Manager function for enterprise-level/global projects for IT and Business.
  • Conducted the vendor selection process including RFP and vendor evaluation.

AVP/VP- Business Analyst/Project Manager, IT

Confidential

Responsibilities:

  • Managed over 30 tactical and strategic business/information technology projects from project inceptions to production deployment in a cross-functional environment.
  • Liaised between Developers, BAs and business users to analyze and define user requirements.
  • Initiated and performed process re-engineering via the identification, assessment, planning and execution of enhancements to the existing STP flow.
  • Provided post go-live support for various in-house developed systems catered to the trading floor as well as the Market Risk area.

Confidential, New York, New York

Manager, Options Research & Statistics

Responsibilities:

  • Gathered intelligence data to analyze and forecast competitive landscape of exchange listed products.
  • Monitor overall Options market conditions to assist senior management in decision making process.
  • Developed and maintained economic market data analytic tools to produce daily, monthly and ad-hoc research and statistic reports for both internal and external clients.
  • Responsible for sourcing client opportunities, cross-firm and cross-functional relationship analyses.
  • Supervised team of analysts responsible for both internal and external analytical reports.

Senior Research Analyst, Business Strategy

Confidential

Responsibilities:

  • Produced research reports and analyses that support planning and implementation of critical aspects of the Exchange’s strategic direction, including competitive industry analysis, transaction services regulatory impact modeling, product development feasibility studies, as well as other important research assignments relevant to the Amex members and business.
  • Participated in the development and implementation of revenue-generation ventures such as the advanced trading platforms, new order-flow marketing initiatives, and international strategic alliances.
  • Directed and managed special research projects on behalf of the Office of the President and the Office of the Chairman.

Confidential

Assistant Manager

Responsibilities:

  • Managed all technology-related projects for Confidential Support.
  • Completed projects included: new trading platform training for front-office staff, systems upgrade testing, and development of dynamic reporting for both front-and back-offices.
  • Developed and implemented the automated trade monitoring, reporting, and reconciling framework to improve the operational process.
  • Supervised and managed the New York and Chicago trade support groups (7 staff members in total) while providing guidance to ensure all issues are resolved on a timely basis.
  • Provided ongoing operational support for the Derivative trading desk, Money Market desk, Treasury Credit, Risk Management, offshore units and Payments.

Operations Analyst

Confidential

Responsibilities:

  • Monitored and maintained the accuracy of trade detail database (futures closing prices, dividends, and Exotic deals).
  • Responsible for daily trade captures for both exchange traded and OTC financial derivative transactions. This involves processing such transactions into the derivative spreadsheet modules and databases; ensuring timely and accurate settlements with fund custodian, brokers and counter-parties.
  • Performed appropriate review and reconciliation to ensure daily price feeds are correct and data flows correctly to the databases for the valuation of derivative positions.
  • Responsible for daily/month-end cash-flow reconciliation and update of the investment general ledgers.

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