Senior Consultant Resume

SUMMARY

Detail - oriented Analyst with more than 19 years of hospital revenue cycle application support, programming development and testing, and 15 years of hospital admitting, customer service and application training experience.

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential

Responsibilities:

Primary responsibilities include legacy maintenance and support for hospital revenue cycle applications and web interface.
Work with business customers, vendors and other IT teams to support business processes and maintain compliance with billing functions.
Monitor daily and monthly business processing.
Deliver break/fix and regulatory updates.
Test analyst responsible for identifying, defining and executing test plans for clinical system upgrades.
Team lead responsible for maintaining on call schedule, vacation requests, issue reporting, quarterly audits and weekly status updates to management.

Senior Application Analyst

Confidential

Responsibilities:

Primary responsibilities include functional application lead in areas of problem resolution, product enhancements and new product reviews for the hospital revenue cycle application(s). Facilitate integration of software applications. Design and implement thorough testing strategies to ensure accuracy, functionality and reliability.
Work with end-users, vendors and internal information systems technical staff to provide insights into the business processes. Define and document business processes and information data flow.
Effectively work with customers to understand and solve problems and issues.
Communicate well (verbally and in writing) to keep team members, managers and customers abreast of progress and issues.
Serve as a trainer for other team members requiring knowledge of the supported applications and develop training materials
Provides support documentation for application modules.
Test Analyst responsible for identifying, defining and executing test plans between application modules.
Serve as Project Manager for medium level projects; develop and maintain project work plans.
Work with customer to identify and document project scope.
Identify project resources necessary for project completion within development timeline and work to secure those resources.
Develop and maintain list of critical activities and issues for the duration of the project.