SUMMARY

• Highly qualified Business Information Technology Manager offering more than 35 years of experience in the information technology industry. Proficient in developing and managing information systems, projects and people. Expertise in leading multiple projects, delivering products on time and within budget. Experienced Sales Executive Manager with proven results.
• Professional management/C - Level and hands-on development, equally skilled in both technical and non-technical environments and roles.
• Executive management and director background.
• Extensive management ability including accountability, budgeting and profitability - direct responsibility for multiple projects in the 10-50m ranges.
• Heavily experienced in turnaround environments Confidential both project and organization levels.
• 25 years in program and project management (including establishing PMO's) in both technical and non-technical environments - teams managed range from 15 to over 50 members.
• Engagement Management, Consulting Team Management and Client-facing expert (all levels), Extensive experience in vendor coordination and management.
• Expert in business analysis, architecture and requirements specifications, innovator and designer of user interface systems, business process re-engineering and ERP.
• Extensive knowledge and management of Business Continuity Planning & Disaster Recovery Processing Confidential the corporate and system application levels.
• Exceptional communicator and presenter from the executive to end-user level including presentations, proposals, business analysis, public relations, technical evaluations, due-diligence analysis, gap analysis and technical writing.
• Over 35 years as a technology professional for both business and technical applications.
• 28+ years in software design and development of pc-based/mid-range/mainframe systems.
• Involved in intranet, extranet, and internet based systems including thin-client applications for the past 25 years.
• Full range global enterprise architect (including Integration/Legacy/EAI/EAD/EDI/Oracle 11i/Oracle R12).
• Large Scale team management.
• Extensive background in Public Cloud, Ecommerce, B2B, M2M and RFID Asset Tracking applications design and deployment Confidential the commercial level.
• Managed Infinium Payroll/Financials and Lawson Financials migrations.
• Expert architect, designer and developer of stand-alone applications, client/server, n-tier, component based, messaging, middleware/data transition, intra/internet, and enterprise based systems.
• Expert in distributed and multi-environment software design and development, multiple technical platforms and Microsoft technologies.
• Over 28 years in full SDLC implementation environments including Agile, Waterfall, Iterative, Prototype, and Spiral models.

TECHNICAL SKILLS

• Oracle 11i/12R, SharePoint, Cellular Asset Tracking System (CATS), Microsoft Office Professional, RFID Asset Tracking, Windows 2000/XP/Vista/NT/7/8/10, WMS/RedPrairie, Microsoft Visual Studio, BPCS Financials
• BPCS Manufacturing, Visual Interdev, BPCS Supply Chain Management, Microsoft Visual, SourceSafe. JDEdwards AS/400 Financials, Microsoft .Net, Global Software AS/400 Financials, XML, EDI, Infinium Payroll and Financials
• MAS90 Fixed Assets, Microsoft Project Professional, M2M, Web Services, PC DOCS Legal, Microsoft Visio Professional, HK/Irista Warehouse Management, SQL Server, MRO, Product Specifications
• InfinityQS Statistical Process Control Software, Soaps, Appian Logistics Software, Novell Server, HP-Unix, LAN/WAN, Oracle Database, Crystal Reports, Citrix Server, Business Objects
• Computer Associates ArcServe, Minitab, Informix Database,, Splunk, MS Team Foundation Server, Adobe Illustration, Adobe Experience Manager, SPECTRUM, PRISM, JIRA, RedHat, Linux, Microsoft Azure Public Cloud Network

PROFESSIONAL EXPERIENCE

Confidential

Lead Program Manager

Responsibilities:

• Lead Project Manager for the Mobility Voice Mail (MVM) Microsoft Azure Public Cloud Network migration.
• Responsible for Overseeing, managing, and leading planning activities and meetings. Gathers and reports project status to management on a regular basis.
• Manages project risks, issues, and jeopardies (coordinating with the business community and Senior Management, implementing steps to mitigate potential effects and removing obstacles.
• Creates application level delivery plans and project plans of large scope using Agile standards which is integrated and aligned with the corporate delivery strategy.
• Responsible for enforcing the Change Management process.
• Obtained Scaled Agile SAFe 4 Agilist Certification.
• Obtained Scaled Agile SAFe 5 Practitioner Certification.
• Provides Subject Matter Expertise (SME) in the areas of ECOMP Platform and Tech Arch/CTIO, Confidential, A&AI, APP-C, ASDC, ASDC, DCAE, CLAMP, ECOMP Portal, ECOMP Scheduler, MSO, PEF, SDN-GC, SDN-CP, SDN-MLC, SNIRO MS, Conductor, VID, CANOPI, GRANITE, PMOSS-Mobility, POLO, RUBY-Mobility, INSIGT, INSTAR, GFP-IP and Workflow Designer technology implementations.
• Responsible for managing the SD-WAN program ( Confidential & Confidential Software-defined Wide Area Network solution), D2 Platforms, vCOM for pSBC (Session Border Controller), vCOM for SU (Software Update) and MVM Virtual Voicemail (MVM on Azure) certification and Migration initiatives.

Confidential

Deputy Program Manager

Responsibilities:

• Responsible for managing resources and updating the detailed Technical CIF and SDLC Project Master schedule utilizing MS Project. Performs CIF Stages and SDLC Gates preparation activities, information gathering and Check List Stages/Gate Exit updates.
• Solely responsible for communicating the Controlled Pour, New User Interface, Jayhawk (Wingspan Program) project status updates to team members and stakeholders. Consisting of publishing weekly status reports, managing project routine meetings, facilitating technical and design reviews, preparing meeting notes & actions and SharePoint document administration.
• Successfully lead the effort to select, configure, provision and test a Global modem that was utilized for the JH 2000 Dispenser M2M UK field test.
• Conducts Risk Assessment/Contingency Management and monitoring of project issues consisting of mitigation and risk assessment/contingency plan log updates.
• Provides ongoing reporting of Project Performance and tracking. Consisting of tracking Project Schedules. Updating the progress of CIF milestones, Requirements tracking, Deliverables tracking, Design reviews & DFMEA progress tracking.
• Provides technical expertise in the area of 4G/LTE Telecommunications modem M2M connectivity requirements, testing & deployment activities. Serves as a consulting resource on the Innovation 4G Modem Qualification project in the area of defining tasks, deliverables and risk assessments.
• Serves as the SharePoint Administrator for the Jayhawk and Bluebird Intranet sites. Responsible for new user setups, content management and site maintenance activities.
• Supports Jayhawk program Technical and Module Leads on Technology meetings activities.
• Coordinates Change Management activities of processes to add new requirements from A spec to HW/SW SRS.
• Supports New Product Introduction Management by facilitating BOM and CTB Manufacturing readiness activities.
• Provides second-in-command support to the Wingspan Platform Jayhawk Program Manager for PMO activities.
• Designed and managed Splunk software reporting dashboard to capture online Jayhawk Program dispenser daily performance activity.

Confidential

Global Supply Chain Oracle EPL Planning Business IT Manager

Responsibilities:

• Responsible for managing the Confidential & Confidential Global Supply Chain (GSC) Oracle Planning Applications within the Mobility group.
• Responsible for managing, supporting and allocating IT resources for GSC information technology project implementations, providing ongoing GSC Systems application support activities, establishing user business requirements, creating system enhancement requests, performing end-user security administration functions, performing Mobility order management emergency authorization approvals and working with clients to refine business processes.
• Directs internal and external resources work activities to meet project plan deliverables that adhere to SDLC development lifecycle project implementation standards and guidelines utilizing Agile and Waterfall models.
• Managed the corporate mobile cell site automation project to upgrade the technology to utilize RFID to monitor and control various alarms and functions Confidential mobile cell sites. The main objective is to monitor various hardware threats, peak hardware performance alerts allowing the company to proactively perform both hardware and software function when needed providing maintenance cost savings and improving the overall customer experience. Project consisted of working with IT developers, internal mechanical engineers and mobile cell solution providers. Project was implemented on time and within budget.
• Activities include documenting and improving business processes, developing business requirements for GSC IT project initiatives, review and approval of functional specifications & technical application designs, performing user acceptance testing activities and assembling/auditing production deployment turnover documentation.
• Performed Business Continuity Plan Steward role for the Global Supply Chain Organization.
• Performed the Business Application Owner (BAO) / Subject Matter Export (SME) roles for the Oracle Sourcing forward and reverse auction events. Responsibilities include auction event setups, supplier training activities, live event auctions support, testing and validation of system enhancements.
• Directed a staff of 2-3 business professionals consisting systems analysts and outside consultants in the design, development, implementation and day-to-day systems support activities of Confidential & Confidential Mobility Supply Chain Oracle R12, EPL, ASCP, Order Management, Demand Planning, Market Planning, Supply Planning, Distribution and Warehousing applications.
• Previously managed and supported the Red Prairie WMS and CATS (Cellular, Asset Tracking System applications).
• Managed staff performance, established measurable goals and objectivities, and provided coaching and directions to team members to ensure continued staff development and professional growth. Other responsibilities included hiring and retaining qualified staff and building a team that drives for results and drives for strategy.

Confidential - Atlanta, Georgia

Business Solutions Architect

Responsibilities:

• Responsible for managing the Confidential error handling and error prevention project, serves as the liaison between the business integration team, senior management and IT.
• Provided leadership to business project team leads and release managers to ensure project alignment, resource utilization and on time delivery.
• Provided daily management and prioritization of individual team member workloads, requires a strong understanding of the Confidential Network Supply Chain application architecture and the interfaces between Oracle 11i, Manugistics, Red Prairie WMS, CATS (Cellular, Asset Tracking System, Telcobuy and Big Brother applications.
• Developed and managed the error handling project work plan for business owned activities, closely worked with the IT department to understand the impacts and risks of implementing phases of the error handling project to the supply chain management business.
• Directed internal and external resources work activities to meet project plan deliverables, directed the development of business requirements working with the business and IT department to support improved processes, managed functional and technical design between the IT and business teams, and adhered to the SDLC development lifecycle utilizing implementation standards and guidelines.
• Documented and communicated status/results to the business and senior management team, responsible for User Acceptance Testing (UAT) and signoff, produced senior management reporting weekly metric scorecard, responsible for end-user training documentation and training delivery including publication of training material on the Confidential Intranet to support resolving ongoing production application related error conditions. The error handling project had a budget of 2.9 million.