PROFESSIONAL SUMMARY:

• 11 years of I.T experience as, Windows and VMware consultant level 3
• Expertise in Active Directory, GPO, DNS, DHCP, IIS, FTP, ADFS, and Terminal Services
• Practicing windows Azure cloud for Azure AD, IAAS and PAAS deployments.
• Can manage enterprise VMware ESX 3.5/4.0/4.5/5.0/5.5/6.0 infrastructure.
• Management/ Troubleshooting/ Configuration of enterprise VMware VCenter servers and ESXi clusters
• Worked in Server Backup, Audit on Newly built servers, Commission and Decommission of windows servers
• Configuring and managing in windows clustering with SQL and File shares.
• Experience with Microsoft Hyper - V virtualization solutions on Windows 2008 R2.
• Handled Patch management for windows servers via SCCM and WSUS.
• Handled HP, DELL and IBM blade servers and chassis troubleshooting.
• Perform capacity analysis by gather server utilization statistics such as CPU, disk usage and Alert Management
• Have knowledge on SAN, DAS and NAS troubleshooting in Windows server level.
• Handle Incident, Request and Problem Management
• Possess a high technical aptitude and a high level of analytical ability
• Can work independently, lead or work within a team environment

SKILL:

Client operating Systems: MS Windows XP/ Vista / Windows 7

Server Operating systems: MS Windows 2000, 2003, 2008, 2012 and 2016 servers

Vmware: vmware ESX 4.0 to ESXi 6.0. VSphere 5.5 to 6.0

Server Virtualization: VMWare, Hyper-V (2008, 2012) and Citrix

Cloud: Azure (IAAS and PAAS)

Antivirus: Symantec, McAfee & Trend Micro 8

Tape Libraries: Quantum DLT tape library PX-502 & HP storage works MSL 4048

Remote Tools: Symantec PC any ware, Net meeting, HP ILO, DELL IDRAC, CISCO any connect

Monitoring Tool: Compuware monitoring tool, HPsim, Nagios, HP OMI

Patching Tool: SCCM 2012 R2, WSUS and Shavlik

Server hardware support: HP ML310, 350 & DL 180,380 & 580. HP Blade servers 25P, 35P & BL 460c. Dell Chassis and HP chassis

WORK HISTORY:

Technology Lead

Confidential

Responsibilities:

• Managing the Windows and VMware environment level 3 support and escalation.
• Troubleshooting the Windows OS level issue.
• Handling the P1 and Problem tickets for Windows and providing the RCA to PM team
• Managing the Windows 2008/ 2012 servers patching via HPSA.
• Handling the ESX build, and VM builds
• Handling the Virtual servers' datacenter Migration works in VMware
• Responsible for creating, managing and troubleshooting the windows 2008 clusters for SQL and application.
• Managing DFS and file servers.
• Worked on the recovery of entire IT infra from Petya venerability attack.
• Troubleshooting the VMware ESXi server's hardware issues.
• Performing capacity analysis for VMs and ESXi clusters.
• Setting up auditing and security for users and groups
• Troubleshooting OS related issues
• Troubleshooting Hardware related issues in server end
• Managing DHCP server
• Creating shares and managing the File Server.
• Handling escalation for Wintel tower (Windows, SCCM and VMware).
• Providing new solutions and Continuous improvement plans for Windows and VMware environment.

Consultant

Confidential

Responsibilities:

• Managing the Windows and VMware environment level 3 support and escalation.
• Handling the P1 and Problem tickets for Windows and providing the RCA to PM team
• Managing the Windows 2008/ 2012 servers patching via HPSA.
• Handling the ESX build, and VM builds
• Handling the Virtual servers' datacenter Migration works in VMware
• Responsible for creating, managing and troubleshooting the windows 2008 clusters for SQL and application.
• Managing DFS and file servers.
• Worked on the recovery of entire IT infra from Petya venerability attack.
• Troubleshooting the VMware ESXi server's hardware issues.
• Performing capacity analysis for VMs and ESXi clusters.

Technical Service Specialist

Confidential

Responsibilities:

• Managing the Windows and VMware environment of the entire project.
• Troubleshooting the Windows OS level and hardware level.
• Deployment of new build servers via SCCM.
• Handling the P1 and Problem tickets for Windows and providing the RCA to PM team.
• Managing the Windows 2008/ 2012 servers patching via SCCM.
• Troubleshooting the issues related SCCM during the patching.
• Handling the ESX build, and VM builds.
• Handling the Virtual servers' datacenter Migration works in VMware

Technical Specialist

Confidential

Responsibilities:

• Managing the custom private Cloud environment.
• Troubleshooting the ESX servers (hosts) in the private cloud.
• Performing the hardware level troubleshooting for the ESX servers.
• Performing the ESX OS up gradation activities.
• Managing the Virtual machine in the private cloud.

IT Operation Senior Analyst

Confidential

Responsibilities:

• Managing Enterprise domain setup with 20 Domain controllers across globe.
• Managing of Active Directory users, Groups, and Computers.
• AD Replication monitoring and troubleshooting.
• Group Policy management across location.
• DHCP and DNS server configuration, management and Troubleshooting.
• Managing 2 Node Clusters using Microsoft Cluster Administrator.
• Managing and troubleshooting VMWare and VCentre servers.
• Managing and maintaining IIS 6.0 and 7.0 web application servers.
• Managing and maintaining Hyper - V hosts and VMs.
• Managing and troubleshooting SCVMM servers.
• Creating and managing DFS links.
• Managing Enterprise domain setup with 200 Domain controllers across globe.
• Managing Windows level file servers
• Managing and troubleshooting VMWare ESX 4.0/5.0 servers
• Handling the More than 5 VMware VCenter servers across the globe
• Installing and troubleshooting the Windows patches on Windows 2003/ 2008 servers
• Managing and troubleshooting Citrix XenApp/ XenDesktop and citrix Presentation Server 4.5
• Installing and publishing the Citrix Xen applications to the users.

Senior Engineer

Confidential

Responsibilities:

• Installing and configuring Windows 2003 and 2008 servers,
• Installing and configuring RAID in all types of server
• Setting up policy for users and groups
• Setting up auditing and security for users and groups
• Troubleshooting OS and Hardware related issues in server end
• Creating users, groups and assigning permissions as per requirements
• Handling Account lockout and password rest issue
• Monitoring and maintaining servers
• Creating and managing the File Server
• Configuring DNS in windows 2003 and 2008 servers
• Configuring DHCP in Windows 2003 and 2008 server
• Responsible for patches and service pack installations in windows servers
• Managing Enterprise domain setup with 33 Domain controllers across India.
• Managing of Active Directory users, Groups, and Computers.
• AD Replication monitoring and troubleshooting.
• Group Policy management across location.
• DHCP and DNS server configuration, management and Troubleshooting.
• Configured 2 Node Cluster using Microsoft Cluster Administrator.
• Performed Server Hardening activities - Windows Registry level Modifications.
• ID creation & deletion, folder share and security permission, IP reservation in AD done through Viking tool.
• Performance, root cause analysis, event log analysis through comp ware tool.
• Installations configuration troubleshooting & administration for Windows 2000 & 2003 servers
• Handled OS related issues on Windows 2000, 2003
• Managing infrastructure Servers (File servers, Print servers, Terminal Servers)
• First level of trouble shooting for all HP server and Confidential Server Hardware
• Installing and Managing Blade Enclosures (HP C7000), Blade Servers (BL460c, BL35p, BL25p) and Servers.
• Worked Experience on Remedy and E-Helpline ticketing systems.
• Following up ITIL process. (Change Management, Problem Management, Incident Management).