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Salesforce Administrator/developer Resume

VA

SUMMARY

  • Over 5 Years of professional Experience in Salesforce.com CRM platform. Involved in SFDC Administrative tasks and Development Role.
  • Experience in Salesforce Customization of Sales Cloud and Service Cloud.
  • Created apex classes, triggers, batch classes, scheduled apex and test classes to implement business requirements.
  • Expertise in Salesforce Administrative tasks like creating Profiles, Roles, User management, Sharing rules, Security management, Page Layouts, OWD, Permission sets, Email Services, Web - to-Lead, Web-to-Case, Email-to-Case, Validation Rules, Approvals, Workflows, process builders, Assignment rules, Auto response rules, Escalation Rules, Reports and Dashboards.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database Objects.
  • Experience in developing lightning web components and lightning components.
  • Experience in writing flows, process builders, workflow rules and assignments rules.
  • Experience in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships, and lookup relationships.
  • Experience in Lightning App Builder, Lightning Component Framework, and Lightning Connect.
  • Worked extensively on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, and Campaigns.
  • Worked with Visual Studio code for writing business logic in Apex programming language.
  • Knowledge on Soap and Rest Web Services in Salesforce.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Experience in Data Migration using Data Loader, import wizard and using AppExchange apps for bulk data load.
  • Experience in capturing, analyzing and documenting requirements.
  • Releasing the developed code to different sandboxes and production by using Change sets and Ant migration tool.

TECHNICAL SKILLS

CRM: Salesforce CRM.

SFDC Technologies: Apex Classes, Apex triggers, Aura and Lightning web components, Schedule Apex, Workflows, process builders and Approvals, Sandbox testing.

Languages: Apex, Visualforce, C, C++, J2SE.

Salesforce Tools: Eclipse, VS code Force.com IDE, Apex Data Loader.

Web Technologies: HTML, CSS, Java Script, jQuery.

Database: SOQL, SOSL, SQL.

PROFESSIONAL EXPERIENCE

Confidential, VA

Salesforce Administrator/Developer

Responsibilities:

  • Involve in project designing, planning and implementing new Salesforce.com features.
  • Worked on all phases of SDLC using Agile methodology on daily basis. Involve in daily scrum, sprint planning, sprint grooming and agile retrospective.
  • Design and Configure Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, profiles, roles to suit to the needs of the application.
  • Provide Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
  • Implemented Apex Classes, Controller Classes and Apex Triggers for various functional needs and implemented the business logic as per the requirements.
  • Implemented lightning components using HTML, CSS and JavaScript.
  • Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Customized Reports and Dashboards for business use and added lightning components to lightning pages and different record types.
  • Performed continuous integration and Continuous deployment using Jenkins.
  • After developing the features, these features are deployed in QA/production environment. Manual and automation testing is performed on the developed features.
  • Give regular demos to the client, business partners and stakeholders on the implemented features and incorporated the feedback for the developed product.
  • Work closely with end users to understand their issues they are facing with the application and resolve them on the timely manner

Confidential

Salesforce Administrator

Responsibilities:

  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Validation Rules and managed the application security.
  • Designs, develops, deploys and supports applications for Client’s sales & support users.
  • Extensive working experience with Configuring custom objects, layouts, and reports in salesforce.com.
  • Provided the Org analysis to make sure only the required features are available for the Client. (Field Trip Analysis).
  • Migrated from Salesforce Classic to Salesforce Lightning.
  • Involved in Document application architecture, detailed designs, security, and automated workflow processes.
  • Performed administrative activities using Apex data loader, import wizard to insert, update and import data from Microsoft Excel into salesforce.
  • Defined Org Wide Default (OWD) to restrict access from Users.
  • Provided Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
  • Developed and deployed workflows, process builders, flows and approval processes for opportunities and custom objects.
  • Used Lightning app builder for configuring, modifying and testing of applications in Salesforce.
  • Implemented Data Loader through the Command Line Interface to extract the data from Database.
  • Configuring and maintaining user interface and search configurations.
  • Involved in designing and configuring of the Customer Portal in the organization.
  • Designed and built the reports and dashboards according to the business needs.
  • Interacted with the Salesforce.com premium tech support team on a regular basis.

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