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Salesforce Architect Resume

Miami, FL

PROFESSIONAL SUMMARY:

A strategic, technology agnostic and experienced IT professional with 20+ years of experience in delivering results, leadership, and technology road map.

SOME KEY CORE COMPETENCIES INCLUDE:

  • Successful at designing, developing and executing critical IT projects
  • Successful at leading a team of onsite and offsite professionals
  • Excellent record on building successful software products in time within allocated budget.
  • Excellent skills in a broad range of technologies

TECHNICAL SKILLS:

Platforms/Language: Windows, Linux, Solaris, PL/SQL, Java, JavaScript, SQL, C, Apex, VisualForce, HTML

Database: Oracle, SQL Server, DB2

ERP / CRM: Oracle E - Business Suite, Salesforce

Others: Oracle SOASuite, Web logic, BPEL, Web services, SOAP, Salesforce Data Loader Open Source Linux, Apache/Tomcat, WiKi, SVN, Ant

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Salesforce Architect

Responsibilities:

  • Hands on with architecture/design, development and code review.
  • Led Implementation of Salesforce Sales Cloud, Service Cloud, Pardot and FinancialForce ERP.
  • Worked as a liaison between the business and IT Development to kickstart sprint and resolve any blockers.
  • Led effort in designing and developing several business processes supporting various teams such as sales support, underwriting, verifications etc. in Salesforce.
  • Led effort in converting the salesforce org from classic to lightening
  • Designed and developed several Apex batches and triggers on standard as well as custom objects.
  • Developed inbound SOAP as well REST web services to be consumed by external partner systems(LendIO, National Capital etc).
  • Led effort for web service integration with several outside partners such as TransUnion Hard/Soft pulls, Clear, BOA balance enquiry etc. and stored data locally in SF custom objects for local business processes to consume.
  • Led effort to create a soft phone as an inhouse product fully integrated with Salesforce with all advanced features such as smart inbound routing, user presence, screen pop etc. The company got rid of all on desk phones and used softphone for all users.
  • Led effort to create an auto sizing tool as a product for internal use to scan bank statements submitted by merchants and produce related data(deposits/withdrawals) in JSON/XML format to be consumed from any platform as a web service/api. Created a fully functional portal with features to login/logout, download bank statements and scan to produce machine readable data in csv format.
  • Worked on default page layouts and developed custom Visual Force/Lightening components pages to meet complex business requirements.
  • Developed out of box reports as well as custom reports using Visual Force.

Confidential, Boca Raton, FL

Director - Systems Development

Responsibilities:

  • Overseeing Implementation of Salesforce Sales Cloud, Pardot and Integration with in-house LAMP System.
  • Define long term as well as short term vision for the enterprise technology landscape.
  • Define goals for individual employee in the hierarchy and evaluate performance against those goals.
  • Interacted with different business stakeholders including CMO, VP Loan Operations to get high level business requirements.
  • Led in evaluating vendors for ETL and BI tools.
  • Manage a team of Developers, Business Analysts and admins
  • Hands On with architecture/design, development and code review.
  • Dual Reporting to CTO and COO.
  • Led effort in designing and developing custom Loan Servicing application in Salesforce.
  • Led effort in integration of Salesforce with Partners such as LendingTree which are used for lead generation.
  • Designed and Developed several custom visual force pages using custom controllers/extensions.
  • Designed and developed several Apex batches and triggers on standard as well as custom objects.
  • Developed inbound SOAP as well REST web services to be consumed by external systems.
  • Used apex and outbound messages to make outbound web service calls defined in external systems.
  • Worked on default page layouts and developed custom VisualForce pages to meet complex business requirements.
  • Developed out of box reports as well as custom reports using VisualForce.
  • Developed out of box dashboards as well as custom reports using VisualForce.

Confidential, Boca Raton, FL

Lead Developer/Architect

Responsibilities:

  • Responsible for software and application architecture, development and systems/applications integration.
  • Led a team of onsite and offsite developers.
  • Led effort to merge Legacy Officemax CRM to existing Depot Sales Cloud
  • Designed and led effort to develop a work request management system using Salesforce for Pricing, Managed Print Service team to work on requests submitted by Salesperson.
  • Designed and led effort to develop a contract management repository using Salesforce for Contract Lifecycle Management team and build interface with external vendor Springcm. Successfully migrated contract metadata from external Aprimo System in time without using expensive consulting resource.
  • Designed and led effort to develop express account setup processing request integration with legacy AOPS system to reduce processing time from 24 hours to near real time.
  • Designed and Developed several custom visual force pages using custom controllers/extensions.
  • Designed and developed several Apex batches and triggers on standard as well as custom objects.
  • Developed inbound SOAP as well REST Web Services to be consumed by external systems.
  • Used apex and outbound messages to make outbound webservice calls defined in external systems.
  • Worked on default page layouts and developed custom VisualForce pages to meet complex business requirements.
  • Developed out of box reports as well as custom reports using VisualForce.
  • Developed out of box dashboards as well as custom reports using VisualForce.
  • Led effort to migrate data from legacy SFA application (SOLAR) into Oracle Sales Online.
  • Architect, Design and Develop Oracle HR-CRM interface to load BSD sales hierarchy from Oracle HR to Resource manager.
  • Architect, Design and Develop Oracle Territory Manager interface to load BSD territory assignment rules from Terr-align application to Oracle Territory Manger.
  • Designed and Developed Auto-Name program to assign new leads, prospects and opportunities as per territory rules defined in Oracle territory manger.
  • Architect, Design and Develop Overlay Territory Manager interface to process change in overlay assignment rules to assign overlay reps for territories defined in custom TOPS application.
  • Architect, Design and Develop both salesperson and management dashboards in Oracle Sales Online.

Confidential, Sunrise, FL

Consulting Architect

Responsibilities:

  • Managed technical aspect of company-wide enterprise integration project involving Oracle E-Business suite (11i) and Java-based web applications.
  • Recommended systems and standards pertaining to data and security; conducted performance testing and analysis, tested application scalability.
  • Responsible for the Dental Office and Dental Office Vendor interfaces as well as the Vendor conversions to Oracle AP.
  • Responsible for writing and maintaining the financial interface package that loads Dental Office submitted invoices for specialty referrals and encounters from WEBSTER System to Oracle AP for Payments.
  • Responsible for writing interface programs to load Bank Account, Branch and Bank Account usage of Dental Offices from WEBSTER System to Oracle AP.
  • Developed programs for interfacing Confidential Standard Purchase Orders with Oracle Financials 11i Purhasing module. This involves direct load of tables po headers all, po lines all, po line locations all, po distributions all, po releases all and all archive tables with validations.
  • Interfaces into and from Oracle Apps 11i - GL daily rates, Purchasing Vendors, Sites and Contacts, Securing Attributes for Provider Portal users. Payment summary extracts to Webster System.
  • Modified existing Oracle reports to provide customized versions of Check Payment Files, Check Remittance Files and EFT Payment Files.
  • Wrote programs to interface data files from different banks into the Oracles Cash Management Interface to aid in the Bank Statement Reconciliation process.
  • Wrote a data extract to create a file of Bad Debt information that has been written off.
  • Wrote data extracting programs for Oracle Purchasing module using Shell Scripts and PL/SQL.
  • Wrote many Oracle Alerts to help manage data files and to notify users of automated tasks that have taken place.
  • Developed many PL/SQL functions, procedures, packages, scripts and triggers both internal to and external to the system in order to support various interfaces and conversions.
  • Modified several AP reports according to the desired business specifications.
  • Developed custom form using standard AOL components like template forms and libraries.
  • Developed custom report using standard AOL components like template reports and libraries for several modules such as AP, PO and Self-Services.
  • Customized forms and reports to meet the business requirements.
  • Followed the user interface standards like Value Sets, Quick Codes. Used descriptive flex fields extensively to capture additional information in standard as well as customized forms.
  • Modify CUSTOM.pll code to introduce custom validations for forms.
  • Written a number of concurrent programs from scratch using PL/SQL, PRO*C and Unix Shell Script.
  • Customized a number of concurrent programs written in PL/SQL as per the business requirement.
  • Populated the intermediate tables using SQL * Loader from text files.
  • Did Application Tuning (SQL) using EXPLAIN PLAN and TKPROF.

Confidential, Boynton Beach, FL

Senior Oracle Consultant

Responsibilities:

  • Led a development team to support all related activities for Webmoney self-service application.
  • Recommended systems and standards pertaining to data and security; conducted performance testing and analysis, tested application scalability.
  • Responsible for writing interface programs to load Bank Account, Branch and Bank Account usage of vendors from external systems to Oracle AP.
  • Responsible for writing and maintaining a custom PL/SQL package in order to refresh test instance with selected data from Production instance.
  • Responsible for developing and maintaining interfaces for exporting expense reports and expense report details from external vendors such as AMEX.
  • Wrote data extracting programs using Shell Scripts and PL/SQL.
  • Developed many PL/SQL functions, procedures, packages, scripts and triggers both internal to and external to the system in order to support various interfaces and conversions.
  • Modified several AP and Self Service reports according to the desired business specifications.
  • Developed custom form using standard AOL components like template forms and libraries.
  • Developed custom report using standard AOL components like template reports and libraries for several modules such as AP and Self-Services.
  • Customized forms and reports to meet the business requirements.
  • Followed the user interface standards like Value Sets, Quick Codes. Used descriptive flex fields extensively to capture additional information in standard as well as customized forms.
  • Modify CUSTOM.pll code to introduce custom validations for forms.
  • Written a number of concurrent programs from scratch using PL/SQL, PRO*C and Unix Shell Script.
  • Customized a number of concurrent programs written in PL/SQL as per the client’s requirement.
  • Populated the intermediate tables using SQL * Loader from text files.
  • Did Application Tuning (SQL) using EXPLAIN PLAN and TKPROF.

Confidential, Boca Raton, FL

Senior Oracle Consultant

Responsibilities:

  • Led a development team to support all database related activities for ADT Mastermind application.
  • Recommended systems and standards pertaining to data and security; conducted performance testing and analysis, tested application scalability.
  • Designed the Database for the ADT Mastermind Business on ORACLE 8i.
  • Designed and developed a number of forms and reports on ORACLE 8i database in a multi-user client/server environment, using Forms 6i and Reports 6i.
  • Changed a number of existing Module Data Diagrams for form and report modules using Design Editor tool of Designer 2000 toolset to meet ADT’s requirements.
  • Developed a number of new batch programs using PRO* C.
  • Changed a number of existing batch programs written in PRO* C to meet ADT’s requirements.
  • Written a number of stored packaged procedures and functions in PL/SQL.
  • Written a number of database triggers in PL/SQL
  • Changed a number of existing stored packaged procedures and functions in PL/SQL to meet ADT's requirements.
  • Did Application Tuning (SQL) using EXPLAIN PLAN and TKPROF.

Confidential, Miami, FL

Senior Oracle Consultant

Responsibilities:

  • Led a development team to support all database related activities for PRC Maestro Call Center application. The Maestro application enables the creation of desktop applications (guided user interface and back-end data functions) for inbound, outbound, and blended contact center operations.
  • Successfully migrated few clients to the Maestro application. Worked with clients to solve various technical issues. Facilitated client relationships, provided technical consultation, and worked with clients on solving problems and delivering quality services.
  • Recommended systems and standards pertaining to data and security; conducted performance testing and analysis, tested application scalability.
  • Designed the Database for the AT&T Call Center Business on ORACLE 8i.
  • Designed and developed a number of forms and reports on ORACLE 8i database in a multi-user client/server environment, using Forms 6.0 and Reports 6.0.
  • Changed a number of existing Module Data Diagrams for form and report modules using Design Editor Tool of Designer 2000 toolset to meet AT&T’s requirements.
  • Developed a number of new batch programs using PRO* C Version 1.8.
  • Changed a number of existing batch programs written in PRO* C to meet AT&T's requirements.
  • Written a number of stored packaged procedures and functions in PL/SQL.
  • Written a number of database triggers in PL/SQL
  • Changed a number of existing stored packaged procedures and functions in PL/SQL to meet AT&T's requirements.
  • Did Application Tuning (SQL) using EXPLAIN PLAN and TKPROF.
  • Deployed the forms and reports on the Web using Oracle 9iAS application Server.

Confidential

Senior Oracle Developer

Responsibilities:

  • Served as technical point of excellence for many company-wide projects. Successfully lead the development of a terminal manager system (part of a larger system) that streamlined load list, discharge list for vessels. Played a crucial role during application architecture and system design.
  • Developed, reviewed, and recommended systems and procedures for developing applications using Computer Aided Software Engineering (CASE).
  • Developed a number of forms and reports using Developer/2000.
  • Developing the Attached Library (PLL).
  • Developing the Batch Programs in PRO* C
  • Module Testing and Supporting the Pre-Acceptance as well as User Acceptance Testing for the Life Insurance module of the YBS application system.

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