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Business Systems Admin Resume

Denver, CO

SUMMARY

  • Seasoned professional with 14+ years of experience in the financial, IT, and manufacturing industry. Possess a consistent track record of strong commitment to stakeholder relationships through proactive communication, ownership of risks and issues, and an outcome - oriented approach.

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Business Systems Admin

Responsibilities:

  • Tier 2 support Customer Support.
  • Install new builds, system patches, and coordinate server work tasks.
  • Perform IT Sox audits for eSuite/QLM.
  • Create system requirements for new enhancements.
  • Upstream and downstream analysis for integration changes.
  • Implement new software build.

Confidential, Denver, CO

Senior Business Analyst

Responsibilities:

  • Define medical lien resolution business processes by work flowing current state process in Visio swimlanes.
  • Create system definitions, fields, screens and system workflow to newly defined business processes in Confluence.

Confidential, Greenwood Village, CO

Product Manager/Test Lead Contractor

Responsibilities:

  • Worked with UX design team on restriction messaging for the call center documenting in Confluence. Created restrictions with database codes for offer conversion project.
  • Created table of eligible and ineligible registration, product, and role codes based on current database and mapping.
  • Implement new conversion tool for web and mobile.

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