SUMMARY

• 8+ years of IT experience with 5+ years of experience in the Salesforce.com CRM as Developer, Administrator, over 2+ years of experience with Java/J2EE technologies and Analysis, Apex and VisualForce development, Apttus CPQ &CLM, configuration and Development.
• Experience with Salesforce.com Sales, Service Cloud, Marketing Cloud, Communities and Force.com Platform.
• Experienced Salesforce developer in Developing Apex Classes, Triggers and VisualForce Pages, Lightning Component bundles, Salesforce Lightning Design System and Lightning App Builder.
• Good custom development experience using salesforce Apex classes, Controller classes, Triggers, Components and VisualForce pages.
• Hands on experience with Out - of-the-box tasks like creating custom objects, custom links, custom buttons, validation rules, triggers, workflows and approvals.
• Experience in migrating metadata/applications from Sandbox to Production using Migration Tools like Force.com IDE, Jenkins, Eclipse and Change Sets.
• Experience in Salesforce for Outlook (SFO) product Outlook Connector.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Desire to learn additional in-demand applications on the Salesforce platform such as Apttus, Marketo or others.
• Good expertise over using SOQL and SOSL queries.
• Integration of SFDC with external Web Service API's, using Cast Iron, Informatica Cloud.
• Involved in Data Integration and Migration by using Force.com data loader, Ant, web-based import wizard and Informatica.
• Designed and Developed Lightning Community for Marketing using Lightning community builder, Lightning Components, SLDS, Lightning Events, HTML5, CSS, Lighting Controllers, Apex.
• Hands on experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, VisualForce pages, workflows for Mobile platform.
• Solid understanding of WSDL, web services SOAP API, BULK API, REST API, force.com callouts, Batch and Schedule Apex Programs.
• Experience in SFDC Integration over REST callout and apex REST services; SOAP Callouts and apex SOAP services.
• Good knowledge in usage of SOQL, SOSL queries in Apex classes, Triggers and Batch classes and VisualForce knowledge.
• Experience in Sales cloud, Service Cloud, Marketing Cloud, CPQ cloud, Wave Analytics, Veeva platform, Apttus CLM, Salesforce CRM and Force.com platforms.
• Well experienced in creating Workflow Rules, Approval Process, and Time-Dependent workflow Rules.
• Established integration patterns with external applications and developed apex SOAP and REST web services for inbound calls to salesforce.com and consumed external application by generating stubs using the WSDL2Apex.
• Developed customized business Reports and Dashboards, using custom Report types for Interactions and related objects.
• Hands on experience in using Tableau for data analysis and graphical representation of reports.
• Experience in deploying salesforce.com applications across other sandbox and production environments using Change Sets, Force.com IDE and Force.com migration tool.
• Provided customer with best practices, developed POC's for the requirements using salesforce.com CRM and Apex classes and VisualForce pages.
• Expertise in the development of web applications using MVC architecture such as Struts.
• Expertise in developing applications using Java, J2EE, JSP, Servlets and Struts frameworks.
• Experience with databases such as Oracle, My SQL, and MS SQL Server.
• Worked closely with Business Users for requirements gathering and business analysis.
• Enthusiastic, motivated with a positive outlook, strong written and verbal communication with documentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Lightning, Triggers, APTTUS CPQ/CLM, SOQL, SOSL, VisualForce Pages/Components, S-Controls, Wave Analytics, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, App-Exchange, Custom Objects

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform

Other Programming Languages: Java, C, Apex, SQL, SOQL, SOSL, Servlets, soap, Angular JS, JDK 1.4/1.5

Web Technologies: HTML, XML, CSS, Java script JSP, WSDL

IDE: Eclipse, Visual Studio.

Databases: Oracle, SQL Database, MySQL

Operating Systems: Windows, MAC, Linux

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Salesforce Developer/Admin

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
• Worked on various salesforce.com standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components.
• Implemented and maintained Salesforce Service Cloud, Sales Cloud and Community Cloud. Built custom solutions with Apex and Visualforce, which support most critical processes and workflows.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Configured the Contract management and revenue management with using of Apttus CPQ.
• Setup, maintain, optimize, and Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Developed Visualforce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
• Created various Reports and Dashboards to assist managers to better utilize Salesforce Classic as a sales tool and configured various Reports for different users based on the needs of the organization.
• Expertise in data warehouse QA process and different levels of testing like Functional, Regression, and Integration testing with business scenarios.
• Experience in testing REST and SOAP APIs/Web services using SOAP UI and Postman tools, gained good understanding of XML and JSON structures.
• Worked on the Salesforce implementations on Sales and Service clouds.
• Experienced in transitioning from Salesforce Classic to Salesforce Lightning Experience
• Integrated the application within house legacy systems using REST API Web services.
• Involved in creating Salesforce 1 mobile apps using Apex and Visualforce.
• Worked on customization of Visualforce to have Classic experience for desktop and mobile applications.
• Developed/Created Apex Classes, Controller Classes, Lightening component, Aura Component and Apex Triggers for various functional needs in the application Through Salesforce.com APEX Developmen
• Technical Knowledge about Salesforce.com Classic/lightning schema builder, Flows, process builder, app builder, components and lightning connect.
• Experience in salesforce Lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard and Reachme.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Experience in working with Apttus core objects.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Experienced in Data Loading Activities using Salesforce.com Import Wizard, Force.com Data Loader, Informatica Cloud, and Workbench & Dataloader.io.
• Interacted with the Salesforce.com and Apttus premium tech support team on a regular basis.
• Utilizing Java, Java EE, Enterprise Java Bean, and Apache Struts Web applications to create fully-integrated client management systems.

Environment: Salesforce.com Classic platform, Apex, Visualforce (Pages, Component & Controllers), Lightning, Workflow Rules & Approval Processes, Flows, Marketing Cloud, Wave analytics, Lightning, Apttus, Custom Objects, Page Layouts, Reports, Workbench, Dashboards, Web Services and Sandbox.

Confidential, Charlotte, NC

Sr. Salesforce Developer

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
• Worked on various salesforce.com standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Configured the Contract management and revenue management with using of Apttus CPQ.
• Setup, maintain, optimize, and Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Developed VisualForce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
• Created various Reports and Dashboards to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different users based on the needs of the organization.
• Expertise in data warehouse QA process and different levels of testing like Functional, Regression, and Integration testing with business scenarios.
• Experience in testing REST and SOAP APIs/Web services using SOAP UI and Postman tools, gained good understanding of XML and JSON structures.
• Worked on the Salesforce implementations on Sales and Service clouds.
• Integrated the application with in house legacy systems using REST API Web services.
• Involved in creating Salesforce 1 mobile apps using Angular JS, Apex and VisualForce.
• Worked on customization of VisualForce to have lightning experience for desktop and mobile applications.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Experience in working with Apttus core objects.
• Customized existing VisualForce to align with salesforce new Lightning UI experience.
• Experienced in Data Loading Activities using Salesforce.com Import Wizard, Force.com Data Loader, Informatica Cloud, and Workbench & Dataloader.io.
• Interacted with the Salesforce.com and Apttus premium tech support team on a regular basis.
• Utilizing Java, Java EE, Enterprise Java Bean, and Apache Struts Web applications to create fully integrated client management systems.

Environment: Salesforce.com platform, Apex, VisualForce (Pages, Component & Controllers), Lightning, Workflow Rules & Approval Processes, Marketing Cloud, Wave analytics, Lightning, Apttus, Custom Objects, Page Layouts, Reports, Dashboards, Web Services and Sandbox

Confidential, Boston, MA

Sr. Salesforce Developer

Responsibilities:

• Performed the roles of Salesforce.com Developer in the organization by Interacting with business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Creating user interface pages depending on the requirement using JavaScript, JSON, AJAX, Angular JS, HTML, bootstrap, CSS.
• Experience in working with Apttus Configurations, Admin, and CPQ Console and Custom settings.
• Implemented various Apex DML operations, SOSL and SOQL queries, using workbench.
• Used Angular Components to develop a component-based application structure
• Worked on various AppExchange products according to the needs of the organization.
• Worked on Exact target/Marketing Cloud. Created multiple projects to insert, retrieve and update the data from Marketing Cloud.
• Implemented CPQ (Configure Price Quote) solution using ApttusCPQ & Contract Management.
• Created VisualForce Pages to display search-based record sets and paginated using Standard Set Controller methods.
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customer’s complaints
• Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
• SFDC Integration using Web Service and Apex Programming, salesforce.com Sales Cloud, Service Cloud through CTI.
• Implemented Service Cloud and Sales Cloud Functionalities.
• Designed VisualForce pages with XML, HTML along with custom controllers and controller extensions.
• Refresh the sandboxes in regular intervals and deploy the code into production.
• Created Formula Fields, Validation Rules, Formulas, Workflow, email alerts, time triggered tasks and approvals for the flexibility and functionality of force platform application to implement business logic.
• Worked on APEX triggers and s-controls, created rule based automated workflows and system integration using Call Outs, Triggers.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit page.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.

Environment: Force.com Platform, Salesforce Enterprise Edition, Custom/Standard Objects, S-controls, Custom Tabs, Apttus, Marketing Cloud, Page Layouts, SOQL/SOSL Queries, REST, SOAP, Workflow& Approvals, Reports, Eclipse Plug-in, Security Controls, WSDL, Ajax

Confidential, Philadelphia, PA

Salesforce Developer

Responsibilities:

• Developed workflow rules and defined related tasks, field updates and email alerts to implement business logic.
• Developed reports and dashboards for different user profiles to monitor data quality and integrity.
• Worked on various standard objects like Accounts, Leads, Contacts, Opportunities, Campaigns, Activities, Cases, Reports and Dashboards.
• Created Lookup and Master-Detail relationships on the objects. Defined many-to-many relationships between the objects by creating junction object.
• Monitored user adoption rates and interacted as needed to use the software.
• Provided support for ongoing requests and bug fixing activities.
• Defined Roles, Profiles and permission sets to manage the sharing setting and access among different users.
• Designed, developed and deployed custom objects, page layouts, custom tabs, and components to suit the needs of the application.
• Used Data Loader to import data using CSV files into the application.

Environment: Salesforce.com Platform, Salesforce.com Custom Objects, HTML, JavaScript, Workflows, Data loader, Reports, Salesforce.com sandbox

Confidential

Salesforce Consultant

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator.
• Developed/implemented Partner Portal using Salesforce platform.
• Responsible for setting up web services integrations.
• Agile Development Methodology was followed for the implementation.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com.
• Developed VisualForce pages and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, VisualForce Pages to suit to the needs of the application.
• Used SOQL with consideration to Governor Limits for data manipulation needs of the application.
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.
• Used Change Sets to deploy code from sandbox to production environment.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading