SUMMARY

• An effective communicator and facilitator with strong research, analytical and management skills who has capacity to utilize diverse resources in the timely completion of projects, is seeking to obtain a full - time challenging position utilizing strong detailed oriented and client focused management skills.
• Experience in projects coordination involving onsite-offshore delivery.
• Knowledge in different types of testing -- UAT, Integration, Functional, system/end-to-end, regression testing and performance testing
• Experience with working in a fast pace environment and learn/adapt to new technologies.
• Ability to manage projects effectively with successfully delivery under minimal supervision.
• Experience with creating new and re-engineering/streamline processes to be more efficient leading to saving cost and time.
• Adapts to challenges and change environments.
• Experience with providing recommendation for improving IT audit controls.
• Experience in acting as a liaison between business and systems teams to support business projects.

TECHNICAL SKILLS

Operating Systems: Microsoft Platform & UNIX

Programming Languages: Basic, C, Java, HTML, Shell and SQL

Project Management Tools: Ms-Project, Visio, SharePoint, JIRA, SAP

Web Design Application: Ms FrontPage, Adobe Photoshop, MS Access and Dream Weaver & Flash

Networking: CISCO, Window Server, TCP/IP/ LAN/ Router, Hub, Switches, and Network Topology

Other Applications: Ms-office application, Lotus Notes, COGNOS, Outlook, SAP

PROFESSIONAL EXPERIENCE

Confidential

Senior Associate

Responsibilities:

• Manage NFB and Eagle feed process making sure valid data is being provided to appropriate business partners.
• Liaison between business and systems teams to support business projects Involved (Autobot, Fee-restructure, Auto Schedule/release, URM update).
• Main point of contact various business partners to resolve issues/projects discrepancies that may occur.
• Provide our institutional clients with Asset & Investment reports, which includes: market & book values along with various financial data.
• Lead various reporting/financial systems enhancement projects to stream line processes.
• Oversee internal system control to ensure they are compliance with internal and external policies and standards.
• Prepare regulatory reports required by the Department of Labor (DOL).
• Coordinate IT audit efforts with the internal financial audit team, internal IT/reporting management, consulting firms and the external auditing company.
• Review and analyze Security Lending, Slippage & Breakage data for preparation of ERISA package.
• Maintain contacts and relationships with various fund managers to facilitate the successful execution of daily operations.
• Plans, supervises and performs the internal IT audit in the team environment.
• Facilitate weekly, monthly/quarterly meetings and provides update/suggestions on projects to highlight the required changes.
• Lead yearly testing to verify all proper controls are in place and provides recommendation for improving controls and process to minimize audit risk.
• Organize and access project documentation on data repository portal.
• Oversee and evaluates the adequacy and efficiency of financial and operating procedures established for IT control purposes.
• Review and present the financial results of the business to various audiences, including senior management, by providing insightful and impactful analytics.

Confidential

Business Analyst

Responsibilities:

• Facilitated initial proposal meetings and ongoing discussions throughout the project lifecycle.
• Tracked and reported on project milestones and provided status reports to sponsor.
• Acted as a liaison between business and systems teams to support business projects.
• Effectively managed project scope by ensuring that changes to scope are documented and approved with project change request forms.
• Recommended controls by identifying problems and writing improved procedures.
• Completed UAT/Regression testing for various projects.
• Supported Quality Assurance testing process - uploads/runs reports, validated output.
• Acted as a point of contact for all internal and external project-related inquiries and coordinated sign offs on business requirements/test plans.
• Monitored progress during testing to ensure that the applications were tested validated, and that it met or exceeded expectations.
• Worked with Project Manager to keep track of project timelines and deliverables; took corrective action as needed
• Assisted team with various project management and general tasks by studying business processes, business requirements and business priorities.
• Assisted in developing processes, tools, and techniques to enhance system performance.
• Established relationships of trust with clients, team members and offshore teams.
• Developed the training manual, user guides, quick guides and ensured all project documents were appropriately archived following project completion.
• Provided comprehensive system support, user access, account setup, configuration, maintenance, and training.
• Coordinated, facilitated, and documented various internal meetings by recording minutes, action items, and decisions

Confidential

Business/Quality Assurance Analyst

Responsibilities:

• Worked closely with IT and business teams to plan testing approach, cycles and strategies.
• Developed system-testing specifications using business requirements for testing of various systems, interactive voice response (IVR), and personalized communication statements (PCS).
• Coordinated and attended a meeting(s) to review these specifications with the remainder of the implementation team.
• Created test plan, executed test plans for testing.
• Performed user acceptance testing, integration and regression testing using the created test plans from design stage until the final release to the client.
• Assisted in Implementing COBRA and on ongoing issues with the project.
• Interfaced extensively with developers and project managers to assess testing needs.
• Monitored ongoing quality of processing, recommended controls by identifying problems and writing improved procedures to improve the efficiency of processing and the system.
• Coordinated training and Supported internal customer ad hoc requests.