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Salesforce Developer Resume

Acton, MA

SUMMARY

  • Overall, 7 years of IT experience in various stages of Software Development which includes 6 years of experience on Salesforce/Force.com technology.
  • Experience in Administration, Configuration, and Implementation of Sales force CRM and Sales force applications.
  • Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products Cases and Leads.
  • Extensive software development experience including building a complete workload management solution from the ground up to meet specific client requirements. Able to handle multiple requests and manage time to effectively mitigate all possible inquiries. Drive to move forward and always striving for continuous improvement.
  • Hands - on experience in analysis, design, development, and testing of the SFDC application.
  • Experienced with Sales Cloud, Service Cloud, Call Center, Chatter and App-exchange.
  • Extensive experience in Creating Profiles, Roles, Users, Tasks and Actions, Dashboards, Snapshots, Reports, and Permission sets.
  • Extensive Experience in customization of Reports based on user and organizational requirement.
  • Implemented various advanced fields like Custom Formula Fields, Field Dependencies, Validation rules, Developed Formula fields, Workflows and Approval Processes for automated alerts, field updates and Email alerts.
  • Strong experience in designing of Custom Objects, Custom Fields, Role Based Page Layouts, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats.
  • In-depth understanding of SFDC CRM business processes.
  • Proficient in Salesforce administrative tasks created page layouts, e-mail services, and other salesforce.com objects and functions.
  • Having strong knowledge of SFDC standard data structures and familiarity with Force.com platform.
  • Experience working with Subject Matter Experts (SMEs) and documented them in a format that could be reviewed and understood by both business and technical teams.
  • Experienced in designing of Salesforce.com Automation, Force.com Apex Classes, Apex Triggers, Batch Classes, Schedule Classes and Test Classes, Integration, Visualforce, Force.com API, SOQL, SOSL.
  • Experience with User Acceptance Testing (UAT) and Accessibility Testing.
  • Good experience in developing Salesforce Lightning Apps, Components, Controllers, and Events.
  • Customized existing Visual Force to align with Salesforce new Lightning UI experience.
  • Technical Knowledge about Salesforce lightning schema builder, process Builder, App Builder, Components, and lightning connect.
  • Build reusable components, and customized Salesforce1 mobile app using the Lightning component framework.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning web Component features.
  • Involved in building Lightning web Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
  • Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
  • Extensive experience in Salesforce.com Customizations, Data-Loading, Integration, and Deployment.
  • Data tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
  • Good understanding of Software Development Life Cycle {SDLC}, Agile and Scrum Methodologies.
  • Excellent communication and inter-personal skills, experienced working with both large and small teams. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes/Triggers, SOQL, SOSL, DML, Visual Force Pages/ Components, Apex Web Services, Lightning UI, Workflow & Approvals, Analytic Snapshots, Case Management Automation; Experience in Sales Cloud, Marketing Cloud, and Service Cloud.

Databases: Oracle, Microsoft SQL Server, SQL & PL/SQL

Salesforce Tools: Microsoft Visual Studio, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, SOQL Xplore

Technologies: C, Java, Java Script, SQL, SOAP, REST API, JQuery,WSDL,ETL tools

PROFESSIONAL EXPERIENCE

Confidential, Acton, MA

Salesforce Developer

Responsibilities:

  • Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
  • Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Lightning Components, Visual Force Pages to suit to the needs of the application
  • Implemented Service Cloud for organization that includes Case management, Entitlement and service contract, Knowledge base.
  • Worked on design the application data model and business process as a part of technical architect.
  • Provided development, implementation and updating focusing on Service cloud.
  • As an Administrator, implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Working experience in Email Templates, Custom settings, Custom labels, Static Resources, External and internal layouts, portal logins, sharing settings, application flow, process builder, beans tool usage, UAT sessions, changing business requirements in UAT sessions.
  • Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients
  • Designed, developed, and deployed Visualforce Pages, Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Worked with integrating external systems using web services call outs.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
  • Experience in Aura Framework and Lightning Bundle.
  • Skilled in understanding and implementing the new salesforce Lightning Experience.
  • Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
  • Worked on customizing and development of Communities.
  • Implemented customer community and creating users, custom pages and giving access of custom pages in customer community.
  • Used the Lightning Aura framework to build the components when upgrading legacy customer portal to Community for Clients.
  • Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Controllers, Visual Force Pages, XML, JScript, jQuery, HTML, Triggers, API, Workflow & Approvals, Email Services, Java, Rest API, Soap API, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls.

Confidential, Merrimack, NH

Salesforce Developer

Responsibilities:

  • Worked on analyzing, estimating complexity, story pointing and implementing the user stories.
  • Implemented salesforce system requirements by defining and analyzing system problems, designing, and testing standards and solutions.
  • Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
  • As an Administrator, implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Performed other administrative tasks such as managing Accounts, account hierarchies, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Worked on several DocuSign documents used by various business teams.
  • Used field level security along with page layouts to manage access to certain fields.
  • Configured Service Cloud for internal support agents for case support.
  • Created use case scenarios and documents workflow and business process.
  • Refresh the sandboxes in regular intervals and deploy the code into production
  • Managed with vendor partners and formulated optimal solutions for integration.
  • Interacting with business and attending meetings to get the requirements and providing the best solutions for the gathered requirements.
  • Managed ongoing support requests and administrative needs of users.
  • Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers, Visualforce pages, components for various functional needs in the application.
  • Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Developed Apex Classes, Standard Controller, Extensions, Custom Controller and Triggers for various functional needs of the application.
  • Working on base classes which can be used across the Org wide, extend it to additional business logics.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match thefunctional needs of the organization and working experience with DocuSign.
  • Implemented batch and schedulable classes with code optimization for mass data comparison usingApex language and Test Classes, Integration, Visualforce, Force.com API.
  • Automated business process using Apex Trigger, Schedulable class, Workflows, approval process, email alert, and process builder as per client requirement.
  • Involved in various stages of Software Development Life Cycle (SDLC) including experience inIntegration of Sales force with other systems using Apex Web services WSDL, outbound messaging.
  • Used Sandboxes for development and testing; migrated the components to Production instance usingInbound and outbound change sets.
  • Provided development, implementation and updating focusing on Customer Community Cloud .
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
  • Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
  • Created multiple Lightning web Components, added CSS and Design Parameters that makes the lightning component look and feel better.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.
  • Worked on CRM integration for managing of the customer information and marketing of the product
  • Used to Lightning web Components access at the user, profile, and organization level.
  • Used Data loader to load the records on to the force.com platform.
  • Execution of Test Cases. Review of Test Cases/Test Documents/UE Documents and preparing Test Report.

Environment: SFDC, Apex, Data Loader, Force.com, Controllers, Visual Force Pages, XML, Triggers, API HTML, CSS, JavaScript, C#, ASP.Net, jQuery, Visual Force Pages, Custom settings, Components and Controllers, XML, Data Loader, Force.com.

Confidential, Charlottesville, VA

Salesforce Developer

Responsibilities:

  • Worked on Custom Markers of Google Maps and Dynamic record list to open detail page
  • Created Custom Objects and fields for transactional and contractual information and Designed and deployed Custom tabs, validation rules, Approval Processes, and Auto-Response Rules for automating business logic.
  • Implemented picklists, dependent picklists, lookups, master detail relationships, formula fields to the Custom Objects.
  • Created and Implemented Single Sign-On with SAML on force.com.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created workflow rules and defined related tasks, email alerts, filed updates to implement business logic.
  • Created Approval processes and defined approval actions on them to automate the processes.
  • Created Approval page layouts and VisualForce Email Templates for Approval email alerts.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Experience in using Front End UI technologies such as HTML5, CSS3, AJAX, XHTML, JavaScript including popular JS frameworks such jQuery and jQuery UI.
  • Developed the UI for the client interactions to fill the required forms using HTML5, CSS, and jQuery.
  • Created Angular JS controllers, directives, models for different modules of the application.
  • Designed the front-end applications, user interactive (UI) web pages with dynamic and browser.
  • Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
  • Experienced in Unit Testing, for the customizations and developments done during the project.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Supported and trained end users helped them in getting used to the application and customization, DataLoader, generated reports and saved them for further access to the users.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Data Migration, SOQL, SOSL, Workflow & Approvals, Windows, Service cloud, HTML5, CSS3, jQuery, JavaScript.

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