SUMMARY

• Around 8 years of IT experience in Software Design, Development, Analysis, Testing and Implementation of business applications including 5 years of experience as Salesforce Developer and Administrator.
• Certified Salesforce Platform Developer I and Salesforce Administrator.
• Extensive experience in Saleforce.com Setup, Configuration, Customization, Administration, Data Migration and Deployment of applications to Force.com platform for large user groups.
• Experience in implementing Apex classes, Test classes, Visual Force Pages, Standard and Custom Controllers, Triggers, Force.com IDE, SOQL and SOSL.
• Extensive experience in SFDC Administrative tasks like designing of Custom Objects, Custom Fields, Role based Page Layouts, Profiles, Sharing Rules, Users, Reports, Dashboards, Email Services, Permission Set, Workflow Alerts, Validation Rules, Quick Actions and Approval Processes.
• Proficient in Bulk Data Migration from Traditional Applications to Sales Force using Apex Data Loader Utility, Import Wizard, SFDC Data Export, Mass Delete and Jitter bit.
• Experience in Lightning UI, Lightning App Builder, Lightning Component framework, Lightning Process Builder.
• Experience in creating Lightning Apps,Components, Controllers and Events using aura framework.
• Expert in project management tools like Bitbucket, Ant, GIT, Jenkins CI/CD Tool.
• Experience in working with Eclipse IDE and Force.com Plug - in for writing business logic in Apex programming language.
• Experience in integrating Salesforce with external applications by using REST and SOAP API.
• Good development experience in C++, JAVA, HTML, CSS, XML and JavaScript.
• Experience in working Agile and Lean project methodologies for Software Development.
• Expertise in Salesforce Marketing (Exact Target) Tool for bulk promotions and boosted sales by targeting potential customers.
• Excellent communication and interpersonal skills and an attitude to learn the new cutting-edge technologies.
• Ability to quickly analyze and come-up with an efficient industry standard solution for a given problem.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce Lightning, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Lightning Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production), Marketo.

Other Programming Languages: Java, JavaScript, HTML, XML, DHTML, C, C++, C#,SQL

Databases: MS SQL Server 2005/2008, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows 2000/ XP Pro/ Vista/ 10, Windows Server 2000/ 2003/2008

Application Packages: MS Office, Word, Excel, Access, Lotus Notes.

PROFESSIONAL EXPERIENCE

Confidential, Milpitas, CA

Salesforce Developer/Admin

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production .
• Worked on Salesforce Lightning Components for building Customized Components replacing the existing ones and also embed Lightning Components in Visualforce Page by using new Lightning out feature by event driven programming.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created Lightning Components and Extensions that allow you to build reusable Components, Customize the Salesforce1 Mobile App, and build standalone apps.
• Designed and implemented custom Employee Communities which was used amongst various employee groups within the company to access records, cases, accounts info and reports.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader .
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning .
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Enhanced the existing portal functionality and moved to community cloud for more functionality including chatter, employee portal, customer portal.
• Worked on provisioning of community users, profiles and setup the community using community builder.
• Worked on Community Cloud implementations in two different portals.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Involved in daily standup meetings, Scrum . This resulted to bring good solution to the business requirement.

Environment: Saleforce.com platform, Sales and Service Cloud, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Lightning Experience, Lightning Components, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Workbench.

Confidential, San Francisco, CA

Salesforce Developer/Admin

Responsibilities:

• Managing subscriber data, import and segmentation using a combination of Salesforce Marketing Cloud tools and database queries
• Analyzed the technical and business requirements and customized various standard objects and other Platform based technologies like Visualforce, Force.com API and Web Services according to the requirement.
• Creation of Metadata for the Application and Organization by creating custom objects, custom fields, validation rules, record Types, Page Layouts and workflow rules.
• Improved the organization code coverage in the production by adding new test classes.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to Visualforce pages.
• Developed apex triggers to perform custom actions and validations before and after the change of records by using proper coding standards and bulking the data.
• Built customized Lightning components replacing the existing ones using JavaScript on the client side and Apex on the server side.
• Developed Salesforce Lightning applications using Lightning components, Controllers, Events and used custom CSS in the components.
• Created Lightning Components, added CSS and Design Parameters which improves performance.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Used Salesforce Lightning Design System (SLDS) for responsive web design.
• Worked on Lightning App builder to use those components in Lightning pages.
• Migrated components between sandboxes using change sets.
• Implemented pagination, sorting columns and search box to display large number of records on a Visualforce page using JavaScript, Standard Controller and Standard Set Controller.
• Processed large number of records in batches (considering governor limits) with Schedulers and Batch Apex.
• Performed the role of support engineer for the internal users and helped them in getting used to the
• Application generated reports and saved them for further access to the users.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Used SOQL & SOSL for data manipulation needs of the application.
• Responsible for creation of users, roles, profiles and customization of reports and dashboards as per the client requirements.
• Manage business users with profiles, permission sets, roles, and sharing rules.
• Documented and performed detailed analysis of business and technical requirements.
• Implementing and testing the new features of Salesforce releases.
• Also, had regular meetings with all grades of employees to know their hardships with the platform and making it easy for them to access all the functionalities available.
• Took ownership of enhancement requests and bug fixes. Setup meetings with business users to understand the business processes.
• Analysis and upgrade of existing code to increase performance.

Environment: Saleforce.com platform, Sales and Service Cloud, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Workbench, Oracle Big Machine Quotes,Opporunities and BitBucket.

Confidential, San Francisco, CA

Salesforce Developer/Admin

Responsibilities:

• Performed the role of Salesforce.com Administrator and Developer in the organization.
• Worked on Sales cloud with Accounts, Contacts, Cases and Solutions to generate towards developing business.
• Experience with Service Cloud including: Service Console, Customer Portal, Case Feed
• Designed and Developed Custom Objects, Custom Tabs, Page Layouts, validation rules, Case assignment Rules, workflow Rules, Email Alerts, Auto Response Rules.
• Created Formula fields, Cross Object formulas, Roll-up Summary fields and Dependent picklists.
• Created Queues, Public Groups and Email Templates.
• Created profiles, given permissions to role Hierarchies, OWD and permission sets
• Designed the Live Agent system and did the required configuration and customization to suit the client requirements.
• Configured routing rules to assign cases to agents through Omni-Channel.
• Worked on Salesforce CTI (Computer-Telephony Integration) Integration tool.
• Integrated Microsoft Outlook with Salesforce CRM and Inbox which syncs email, calendar, tasks and reminders.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
• Experienced in Lightning Experience which includes the Lightning Component Framework and involved in building lightning component using the Aura framework and experienced with Locker Service with Lightning Components.
• Worked on building Lightning Components by applying Salesforce Lightning Design System(LDS) and embed these components in Visualforce pages.
• Worked on lightning enablement to fix issues with buttons, links that don't work in lightning. Also, built custom lightning components, applications, event using Aura framework, Lightning app builder and Lightning community builder, built new lighting applications as well as converted existing VF pages to lightning.
• Good experience in Aura framework, Lightning Components and Salesforce Lightning Design System(LDS).
• Experience in creating Lightning Components and used Lightning Design System(LDS) to convert existing Visualforce pages to Lightning components.
• Developed several Lightning components, Global actions, process Builders and objects specific actions.
• Created Impressive designs with Customs styling to bring dynamic versions of the components when setting up in lightning App builder.
• Created POCs using Salesforce Lightning Experience for building customized components; using JavaScript on the client side and Apex on the server side.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist in better use of Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Extensively used SQL for querying underlying database tables and resolving data issues.

Environment: Saleforce.com platform, Sales and Service Cloud, Data Loader, Workflow & Approvals, Triggers, Validation Rules, Reports, Custom Objects, Custom Tabs, Apex and Visualforce, SOQL, SOSL, CTI integration and Email Services, Apttus X-Author,Apttus CLM,Apttus CPQ and IWA.