PROFESSIONAL SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 4 Years of experience on Java.
• Experience in implementing technology - enabled business solutions.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service, Finance Cloud, Community Cloud and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Experience in development, administration, configuration, implementation, and Support of Salesforce CRM and Salesforce applications based on Apex Language and leveraging Force.com platform—world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Experience in Administration, Configuration, and Implementation of Salesforce CRM and Salesforce SFA applications based on Apex Language and Force.com Platform.
• Extensive experience using Salesforce Administration (SFA), profiles, creating Roles, Page Layouts, Org-Wide default, Sharing Rules, Workflows, Approval Workflow, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience using Custom Objects, triggers, Workflows/Workflow Rules, Approvals, S-Controls, Visual Force pages, and Apex Classes.
• Implemented Data integration using SOAP, REST API and outbound messaging to establish communication between SFDC and other homegrown system.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
• Strong knowledge of SFDC Standard Data structures and familiarities with designing Custom Objects and Force.com platform and Force.com sites.
• Proficient in using meta-data migration tools like Eclipse IDE and Salesforce Apex Data Loader.
• Expert in APTTUS CPQ with some advanced functionality of SFDC.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP, REST and WebSphere.
• Experience in wide range of languages and technologies such JSP/JSF, AJAX, CSS3, JavaScript, XML, HTML and SOAP.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS:

Salesforce.com: Visualforce, SOQL, SOSL, Salesforce Lightning, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Workflow Rules, Schedule, Web Services (SOAP, REST), Apex Classes, Apex Triggers, Apex Custom Controllers and Extensions, S-Controls, Ajax toolkit

SFDC Tools: Data Loader, Excel Connector, Apex Explorer, REST API, Force.com Platform, Force.com Explorer, Force.com IDE (Eclipse), Marketo, Apttus CPQ, Steelbrick CPQ, Metadata API

Programming Languages: C, Java, JavaScript, J2EE, SQL, HTML, XML, CSS, JSP

Databases: MySQL, IBM DB2, Oracle8i/9i/10g, Sybase Adaptive Server.

Platforms: Windows, Linux (Fedora & RHEL), Unix (Sun Solaris, Open Solaris), MacOS

PROFESSIONAL EXPERIENCE:

Confidential, Westbrook, ME

Salesforce/Lighting Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs, Controller Classes, Extensions, Components to suit the needs of the application using Eclipse.
• Designed, Developed and Deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs of the application.
• Understand the Data Model related to Steelbrick CPQ
• Must have good knowledge of Steelbrick CPQ objects used in Quote to Order process especially
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.
• Integrated with Salesforce by using Marketing cloud connector (V5).
• Hand-on Deep understanding of Salesforce administration - Service Cloud, Sales Cloud and Force.com.
• Salesforce administration managing an advanced Salesforce instance with Service Cloud.
• Engineering leading-edge systems for clients in a variety of industries, with solutions targeting a variety of customer models
• Working experience with the eCommerce development process in an agile environment and the ability to create solutions for common questions/concerns on this type of platform.
• Experienced in Financial Service Cloud, Sales Cloud, Service cloud, Customer portal using Salesforce CRM
• Having Experience working in Financial Service Cloud, Sales Cloud, Service Cloud, Customer portal using Salesforce CRM.
• The data model augments and extends core Sales and Service Cloud functionality and tailors it to Finance industry, including adding a B2C model so the business can interact directly with clients.
• Custom objects make it easy to model financial accounts, roll up financial information for clients and groups, and track customer goals
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APTTUS CPQ within the exclusively developed framework.
• Implemented the Web-to-Lead functionality for the Marketing Campaign.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/ CPQ.
• Implemented Web service using Visualforce framework to promote the quotes from external systems to CPQ.
• Design solutions using the CPQ Cloud’s standard APIs to integrate with CRM, ERP or any backend system.
• Created integration with Apttus CPQ and CLM applications and automating processes on Salesforce platform.
• Involved in data cleanup and mapping in data migration project.
• Experienced Data loader user with knowledge on complex and large CSV files for faster data Integration into the Salesforce.
• Worked with ETL Tools to interface data from the SFDC platform.
• Performed data migrations using Salesforce.com Data Loader.
• Used the Sandbox for testing and migrated the code to the deployment instances after testing using change sets.
• Worked on Agile/Scrum Methodology using Version One and SDLC.
• API Integration through middleware like Informatica, Tibco.

Environment: Salesforce.com Platform, Apex Language, Visualforce (Pages, Components and Controllers), Workflow & Approvals, Reports, Data Loader, Data Migration, Rest API, SOAP API, Visual flows, Custom Objects, Custom Tabs, Email Services, Apttus CPQ, Java Script, Web Services, Eclipse IDE plug-in.

Confidential, San Ramon, CA

Salesforce Developer

Responsibilities:

• Worked with User Accounts and assigned Profiled as per their role in role hierarchy.
• Defined Organization Wide Default to restrict access from users.
• Customized Page Layouts for Standard/Custom objects and assigned record types.
• Good understanding on Salesforce sales cloud functionality
• In depth knowledge in Product setup, Product Options, Product configuration & rules, Pricing, Discounting and Quote templates in Steelbrick CPQ
• Configure salesforce and marketing cloud integration user along with configuration in salesforce.
• Support the Email Marketing cloud Manager in the development of new business requirements.
• Experience with Service Cloud including: Service Console, Customer Portal, Case Feed, Knowledge Base and Entitlements is required. Live Agent experience would be a bonus.
• Experience as Sales Consultant or Service Consultant to manage sales and service orders.
• Worked on insight and effectively communicating with internal and external stakeholders to demonstrate how the Marketing Cloud solution will be leveraged to meet client business demands on new projects.
• Experience as Financial Cloud Relationship builder and map provides full perspective of each customer in the context of their entire financial world.
• Experience with APTTUS CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.
• Worked on Salesforce Community Cloud (Customer Community).
• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APTTUS CPQ within the exclusively developed framework.
• Used SOQL & SOSL with considerations to Governor Limits for data manipulations needs of the application using platform database objects.
• Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/ CPQ.
• Maintained CPQ tool updated with latest functionality by Installing SteelBrick CPQ releases.
• I mplemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team male application certified.
• Packaged and deployed customizations from Sandbox to other environments using Force.com IDES.
• Help users with Chatter teams/Groups and follow application as well.

Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, APTTUS CPQ, SteelBrick CPQ, REST API, SOAP API, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Force.com IDE.

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements.
• Worked on Eclipse, Developer Console and Anonymous blocks development tools for developing, debugging and testing of Apex classes, Visualforce pages, triggers and test classes.
• Implemented Apex Scheduler and Triggers to invoke Apex classes at regular intervals.
• Dynamically replicating an existing website.
• Used JIRA tool for project issue and bug tracking.
• Worked on Service Cloud, focusing majorly on cases and solutions.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Developed several Triggers, Apex classes and Visualforce pages as part of the application development.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Created Apex REST web service methods to inbound calls to Salesforce and supported response in JSON and XML format.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Used Force.com CLI (Command Line Interface) tool for data backup.
• Used GIT BASH to run GIT from the command line, using which merged all the components to other environments (IntDev, QA, Stage and Prod).
• Handled the deployments process using GIT HUB.
• Worked on Email-Templates associated to multiple profiles.
• Created various profiles and permission sets according to the business needs.
• Data migration from external systems to sales force using Data Loader, Import wizard.
• Worked on Inbound and Outbound change sets for deployment.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Environment: Saleforce.com platform, Service Cloud, Customer Community, Force.com CLI, JIRA, GIT BASH, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process, Apex Classes, Apex Triggers, Controller Classes, Eclipse IDE, Visualforce Pages.

Confidential

Salesforce Developer

Responsibilities:

• Serve as the point of contact for all Salesforce related issues, updates, enhancements and questions for the organization.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.
• Maintain consistency between territory management application and SFDC accounts and leads, assuring all sales people are assigned the correct accounts and leads.
• Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity and Lead.
• Maintained data cleanliness and accuracy by adding custom validation rules.
• Implemented Chatter, Chatter desktop, created public and private groups.
• Developed Apex Classes, Apex Triggers, Components, Visualforce Pages and Controller classes for various functional needs in the application.
• Extensive experience in Apex/Visualforce development.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute
• Governors and Limits.
• Developed Apex Triggers, Apex Classes and Test Methods.

Environment: Sales Cloud, Data loader and Data management, Workflow rules and Approval Processes, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles, Page Layouts, Security Settings, Data Sharing Rules.

Confidential

Java developer

Responsibilities:

• Developed the component using Java, J2EE/JEE, JSP, Struts, hibernate framework. Involved in complete SDLC - Requirement Analysis, Development, System and Integration Testing.
• Implementation of SOAP Web Services using CXF.
• Used spring IOC integrated with Struts MVC framework to inject session layer objects into the web layer.
• Develop persistent objects using Hibernate.
• Developed the Presentation layer by Struts.
• Involved in designing frontends using JSPs, HTML, DHTML and CSS.
• Extensively used Eclipse while writing code & used CVS for version control.
• Analyzed the performance of application and fine tune the code where it is necessary.
• Debugging and resolving issue for web service binding and deployments with attachments.

Environment: Java, JSP, JavaScript, DHTML, SQL, AJAX, Apache Struts1.2, JMS, Hibernate 3.0, Eclipse, WSDL, SOAP Web services, Oracle 10g.