PROFESSIONAL PROFILE:

Highly driven, solution oriented professional with over 18 years experience in the IT industry. Resourceful and innovative leader with proven record of success in challenging environments. Demonstrated ability to devise and implement cost efficient and elegant solutions to complex problems. Exceptional technical background and ability combined with highly developed team building and motivational skills. Effective in maximizing resources and implementing latest technology to stay ahead of the competition. Strongly committed to quality processes and customer satisfaction.

BACKGROUND SUMMARY:

• Project Management
• Solutions Architect
• Disaster Recovery
• Technical Consultant
• Backup and Recovery
• Site Design
• Test Management
• Systems Administration
• Customer Relations
• Test Engineering
• Server Consolidation
• Training and Development
• System Integration Testing
• Process and Procedure
• Resource Management
• Software Evaluation & Integration
• Best Practices Implementation
• Quality Assurance

TECHNICAL EXPERTISE INCLUDES:

Hardware: HP/Compaq, Dell, IBM, Xirotec, Confidential

Operating Systems: Windows 2008, Windows 2003, 2000, NT

Databases: SQL 2000/2008, Exchange 5.5\2000

EMPLOYMENT HISTORY:

Confidential, Houston, Texas

CEO

Responsibilities:

• Manage all business needs which include: Financials, Logistics, Marketing, and Human Resources.
• Developed and implemented strategies to grow the business.
• I was able to increase foot traffic by 50% within the 1st year of operation that lead to business growth and in turn more profit.

Confidential, Sugar Land, Texas

Senior Systems Engineer

Responsibilities:

• Responsible for Design, Implementation, and Maintenance of Xirotec SAN and Confidential backup Software solutions.
• Worked with all company departments to ensure coverage as well as performance goals were meet.
• Provided Leadership and Focus on new technologies with respect to Storage and Data Protection.
• Implementing and Maintaining VMware, AD, WINS, DNS, DHCP, and Clustering, White Boarding solution designs to upper management and organizing key personnel to achieve the task, Demonstrated solution functionality and trained staff in use of the products
• Provided technical support for remote offices, Wrote and critiqued documentation of the company’s IT user manuals.

Confidential, San Diego, CA

Senior Systems Engineer / Consultant Engineer

Responsibilities:

• Work with Account Managers and potential customers to identify customers’ Data Backup and Disaster Recovery problem areas, then design cutting edge solutions using Confidential products and Confidential Data Protection Products .
• Work as part of the Confidential sales team to formulate winning strategies and solutions for potential customers.
• Develop pre - sales documentation, solutions, proposals, and statements of work. Deliver presentations to prospect technical/management teams to articulate Confidential ’s Data Backup/Disaster Recovery Products and Services value proposition.
• Deliver product demonstrations. Function as sales team liaison to internal Confidential organizations, professional services, engineering and operations.
• White boarding solution designs to customers then organizing customer personnel to achieve the task. Implement and configure hardware and software portions of the solution.
• Demonstrate solution functionality and train the customer’s staff in use of the products.
• Provide technical support for solutions in the field. Write and critique documentation for company products.

Confidential, Oceanport, NJ

Systems Engineer / Consultant Engineer

Responsibilities:

• Provided pre-sales presentations of the product suites to upper management and IT systems engineers and administrators.
• Analyzed customers’ homogeneous environments then designed, implemented and configured software solutions for their respective environments.
• Ensured optimal level of operational performance for file systems, applications, and databases.
• Troubleshooting areas included networking, hardware (servers, SAN switches and components, tape libraries, and disk arrays), operating systems (Windows 20003, Windows 2000, WINNT 4.0, UNIX platforms, and Netware platforms), software applications, and database issues. Conducted product training for customer groups as well as conference calls and Webex sessions to resolve issues.
• Periodically drafted procedural documentation for field engineers.
• Lead engineer for Defense Intelligence Agency (DIA) project during the software implementation/integration into a high security environment.

Confidential, Houston, TX

Systems Engineer/ Test Engineer

Responsibilities:

• Lead Test Engineer for the Windows 2000/NT/ARCserve and Windows 2000/NT/Backup Exec development portion of the Compaq Fibre Channel Storage Area Network (SAN) solution.
• Duties included: Integration testing of Computer Associates', ARCserve, and Seagate’s, Backup Exec, backup software packages, for functionality, compatibility, performance, and over all reliability. The environment requires the use of low to high-end Compaq Proliant servers (Proliant 850R through Proliant 8500), fibre channel switches, hubs, and ethernet hubs.
• It also requires the use of a new fibre to SCSI bridges and DLT tape libraries.
• Responsible for determining the root cause of failures and provided feedback to respective groups.
• Demonstrated strong verbal and written communication of problems, which were to be fixed by internal development groups as well as the developing companies, Computer Associates and Seagate software. Worked on this Research and Development Project for the 36 months.