Store Technology Manager Resume

SUMMARY:

Retail Solution veteran with over 25 years’ experience providing enterprise hardware, software and service solutions to the Retail Industry.
Proven results in growing sales, and leading the design of hardware and software solutions for the Retail, Hospitality, and Grocery industries.
Demonstrated ability to deliver Cloud based, Omni - channel solutions, along with architecting advanced Payment and Mobile solutions.
Owned and operated a large POS corporation with full P&L and budget responsibility.
Sold and implemented Grocery, Retail, Hospitality, and QSR Solutions.
Vendor experience with IBM, NCR, Microsoft, Micros, Oracle, Netsuite and Toshiba.
Managed large and small teams of BA's, PM's, Developers, and Sales Executives.

PROFESSIONAL EXPERIENCE

Confidential

Store Technology Manager

Responsibilities:

Implementation and support of cloud-based Microsoft Dynamics 365 POS solution for grocery stores.
Developed Implementation Project Playbook for all store technology including POS, Payments, Networks and Security solutions.
Focused on implementing innovative technology concepts with Mobile, Kiosk, and warehousing applications.
Directed the procurement and implementation of all store technology including POS, Mobility solutions, networks, cabling, scales, label printers, and work stations.

Confidential

Retail Consultant

Responsibilities:

Developed Functional Specifications for custom application development.
Scoped and designed integration and tokenization specifications for new Payment provider.
Implemented Vertex Tax engine and designed Tax Exempt processing functions.
Developed test cases and scripts.
Identified and documented gaps between current solution and Netsuite POS solution.
Architect and analyst for design of several custom POS functions.

Confidential

Senior Project Consultant

Responsibilities:

Project lead in full implementation of Oracle Xstore POS solution.
Managing several integration points including Peoplesoft, MMS, and AJB payment processing.
Led teams of Analysts, offshore developers, and technical consultants.
Created timelines, and managed development, QA, SOW, Defects, and Risks.
Expert technical understanding of POS, Credit / Debit Payment Processors, and all other integration points.

Confidential

Senior Project Consultant

Responsibilities:

Managed end-to-end Implementation process including Project Kick-off, Scope definition, Requirement documentation, Development, testing, implementation and user sign-off for Cavenders and Ulta.

Confidential

Retail Consultant

Responsibilities:

Confidential

Project Manager

Responsibilities:

Collaborated and interfaced with marketing and promotion teams in designing special loyalty promotions on the IBM 4690 ACE solution.
Designed, developed, QA’d, documented, and deployed special store promotions on the POS.
Managed entire Software Modification process from requirement definition to QA.
Designed reporting and updated exemption reporting solution.