SUMMARY

• Extensive IT experience as Business Analyst, serving as a liaison between business and technical organization for complex business processes.
• Self - motivated and self-starter who can work independently as well in a group environment
• Deep understanding of Software Development Life Cycle (SDLC) including analysis, design, development, implementation, and testing in software methodologies like Agile, Waterfall.
• Versatile and quick learner with the ability to work independently and in a cross-functional and collocated team
• Comprehensive understanding of business process gaps by using AS-IS and TO-BE model and GAP Analysis
• Clear understanding of business and functional requirements. Well versed with facilitating Joint Application Development (JAD), brainstorming, interviews and requirement elicitation sessions with stakeholders.
• Good at requirements gathering and documenting to ensure minimal requirements churn towards end of project
• Experience in analyzing business and technical specifications developing use case diagrams, ER diagrams, data flow diagrams and process flow diagrams.
• Good knowledge of data modelling and data integration. Strong knowledge of SQL queries to extract data.
• Clear understanding of User Acceptance Test (UAT). Expert in writing user manuals and end user training.
• Experience in assisting with development, testing teams and offshore teams including during off-shore work hours.

PROFESSIONAL EXPERIENCE

Confidential

Technical Product Owner

Responsibilities:

• Worked in a fast-paced diverse and Agile environment with cross-functional team
• Oversaw coordination of product development, process development and negotiation on major programs where multiple program managers were involved
• Effectively managed the end to end delivery of the product with interim milestones and ensuring the deadline
• Established and led project teams to develop and executed delivery plans across cross functional teams
• Involved in Program Management processes which includes project sponsor, stakeholder engagement, requirement gathering, and planning.
• Defined and communicated product vision to the team members, Facilitated meetings with stakeholders
• Promoted the product vision, and empower the customer value and ensured the end user voice
• Performed workflow analysis and GAP analysis in support of requirements identification
• Analyzed, documented and prioritized requirements as user stories and managed the product backlog
• Organized Iteration Planning meetings for the iteration which includes 4 or 6 sprints (one iteration)
• Explained feature priorities and requirements to the team, captured story points based on the team’s feedback
• Collaborated with other product owners and product managers, Demonstrated proactive leadership
• Participated in scrum ceremonies like Sprint planning, stand-up, sprint reviews, retrospectives, and demos
• Assisted in generating Unified Modelling Language (UML) diagrams for end to end functionality.
• Closely worked with UX designer to get the prototypes and design guidelines
• Assisted dev and QA team member with prioritization of defects and helped for the resolution
• Provided Source System to Target Systems field mapping leveraging complex SQL
• Reviewed development work and accepted/rejected to ensure specified acceptance criteria have been completed
• Performed UAT testing along with Product managers and business users
• Identified issues and tracked them until resolved, also escalated to management when appropriate risk appeared

Environment: s: MS Office, MS Visio, Microsoft Teams, Notepad++, Sublime Text 3, JIRA 7.6.4, SQL Server 2012, Rally, MS Project

Confidential

Business Analyst

Responsibilities:

• Involved in creating High Level Requirements (HLR) and defined system requirements
• Managed project plan and scope by creating BRD and Project Initiation Document
• Designed and developed use cases and assisted in building business analysis process models.
• Represented the requirements through use cases, entity-relationship diagrams (ER Diagrams)
• Created high level data flow diagrams for top management and detailed data flow diagrams for dev team
• Facilitated scrum meetings like standups, sprint review and sprint retrospective
• Documented requirements as user stories which includes acceptance criteria, wireframes and data mappings.
• Coordinated grooming sessions and walked through the requirements for dev team and QA team
• Created dashboards using Power BI, Imported CSV, and Text file into Power BI.
• Worked on Business Objects and created departmental reports using Universe and Oracle
• Created supporting DDL/DML SQL scripts to be utilized to instantiate and populate the tables designated
• Built visualization design and dashboards utilizing business intelligence tools such as Power BI
• Provided design support for the development of business intelligence solutions
• Participated in planning process, technical design, development, testing and delivery of BI solutions like Data Lake.
• Designed and delivered custom reports and dashboards using tools like Business Objects and Power BI
• Provided guidance, training, and problem-solving assistance to other team members and end users

Environment: s: MS Office, Power BI Desktop, Business Objects, Microsoft Teams, SQL Server 2012/2008 R2, JIRA, SnagIt 2019, MS Visio, MS Project

Confidential

Business Analyst

Responsibilities:

• Studied use cases and conducted GAP Analysis to understand the current and expected state of the system.
• Documented new requirements as JIRA stories with acceptance criteria, wireframes.
• Designed prototypes through a User-Centered Design (UCD) and new opportunities through a creative vision
• Coordinated Peer-Review and Grooming sessions. Ensured requirements are understood and prioritized in an order
• Worked on different modules like Availability, Booking, Fares and Pricing, Ticketing and EMDs.
• Worked closely with QA Lead/team with critical bug and performed knowledge transfer on business requirements
• Played a key role in the User Acceptance Testing (UAT) and implementation of system enhancements

Environment: s: JIRA 7.0.10, MS Office, MS Visio, Mainframe, SQL Server 2012/2008 R2, Axure RP Pro7.0, Microsoft Teams, and Notepad++.