PROFESSIONAL EXPERIENCE

Confidential

Sr. IAM Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions with SMEs and senior management
• Involve in conducting JAD (Joint Application Development) sessions with the entire team to come up with the possible solutions for the business problems
• Responsible to create AS IS and TO BE Business Process Flow diagrams in MS Visio
• Assist Project Manager to identify risks and create mitigation plans
• Understanding of directories (AD/LDAP) and group structures, policies etc.
• Responsible for design and implementation of SailPoint's IdentityIQ
• Excellent knowledge and experience in implementing user provisioning credential management, workflows, forms, application integration, connectors, reports and roles.
• Performed data analytics to ensure data is accurate prior to staging and activating certifications
• Served as liaison between platform, technical and business teams for end to end business process
• Direct provisioning using direct connectors for integration of target applications
• Gathered requirements and developed processes to on - board business applications into SailPoint IdentityIQ.
• Good knowledge on REST, SCIM API’s and JSON Scripts.
• Maintain and update the onboarding application Questionnaire by getting inputs from the internal customers, application owners and application SME's.
• Coordinate the end to end onboarding of an application through the different phases of SDLC.
• Implemented automated local user provisioning instances created in AWS cloud
• Collaborate with QA team for all testing cycles.
• Configure OKTA on multiple Active Directory Forests, Agent installations and MFA setup.
• Created different artifacts such as BRD, FRD, Questionnaire document, project plan and PPT slides.
• Responsible for installing Jenkins master and slave nodes. Configured Git with Jenkins and schedule jobs using POLL SCM option.
• Frame set up for enterprise level Role mining, Role Based Access Control (RBAC), Single Sign on (SSO), PAM (Privileged Account Management), Entitlement Management and Identity Management, SLA.
• Highly experienced in Mule 3 & 4, by creating POCs environments such as Snow Integration, Healthcare Application integration, better utilization of Enterprise DBMW and other solutions.
• CRUD operations using SCIM Api’s in OIM.
• Established standards, designs and implementation of appropriate identity and access management processes and controls which help improve operations and lower risk.
• Deep experience with aggregation, workflows, tasks, rules and roles.
• Applying latest bundles using PeopleSoft Upgrade Manager PUM and VirtuaBox.
• Work as the part of Identity Access Management, improving and automating IAM solution for ping Federate, Ping Access, CA SiteMinder, Radiant Logic VDS, LDAP and CA Directory Systems.
• Hands-on experience with Glide Forms, glide record, Scratchpad, Glide AJAX and Glide System used in UI Actions, Business Rules, Client Scripts and Discovery tool service watch.
• Experienced in Radiant Logic VDS. Deploy new LDAP views, update attributes mappings, create virtual OU for SSO and federation. Troubleshoot query results, DN issues, missing attributes, cached data, LDAP sync, or resolving support cases.
• Co-coordinating with client/users for providing acceptable solutions to the issues, queries raised by business users within predefined stringent SLAs and giving solutions to users.
• Development of code for UI Pages using Jelly, UI Actions, Script includes, MID Server script include, client script, UI Policies, Business Rules, Glide Dialog Window, Glide Dialog Form and Processor.
• Assumed ownership and resolved over two dozen code anomalies to existing ASP3 application that provided a web based file folder application. Code fixes involved investigating and fixing ASP code, JAVA Script code and SQL statements.
• Configured SQL Server Master Data Services (MDS) in Windows Azure IaaS.
• Collaborate with client in implementation of the planning, training and operating of automated systems.
• Active Directory: Creating User, Setting /reset passwords.
• Provisioning and access governance experience with and understanding of security on systems such as Active Directory, LDAP/Unix, DBMS Oracle and manual provisioned applications
• Create design documents and functional specifications for development and enhancement work efforts
• Performed Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Prepared business process models; used Visio to create use case diagrams
• Experience working with project management methodologies- agile development methodology, Implemented Agile (Scrum) Methodology that includes daily scrum with team
• Strong MS excel and access skills with knowledge on business analytic tools such as Qlikview
• Have excellent technical leadership, analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as a part of a team as well as independently
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly
• Worked extensively with Microsoft Excel (Macros, VLOOKUPS, and Pivot Tables). Proficient Microsoft Word, Power Point, Access and Lotus Notes
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects

Environment: SailPoint 6.3, HP Quality Center, MS Access, MS Visio, LDAP, Microsoft Word, Excel, Power Point, ServiceNow, SCRUM, Agile, .NET, Tivoli Access Manager (TAM), IAM, IDM, Identity and Access Management

Confidential

IAM Business Analyst

Responsibilities:

• Conducted project kick off meeting with team members to explain roles, responsibilities, deliverables, timelines, assignments and status reporting as well as setting expectations from various teams,
• Experience in Information Technology as a Business Analyst and Designer with JAVA J2EE experience in various sectors of business. I have experience in process re-design, application testing and auditing, project management, technical writing/documentation, and support of various client/server, mainframe, Unix, Web, voice response (VRU), and interactive voice (IVR) applications. I also have experience in gathering and analyzing requirements and preparing specifications.
• Performed Requirement Gathering, Analysis & Management by actively discussing and exploring customer requirements and prepared the Business Case Document using MS Word.
• Deep knowledge on OKTA MFA device management, server MFA management.
• Prepared the future state as well as current state screen shots presentation slides in PowerPoint, AS IS/TO BE document prepared
• Developed the project plan with the PM assistance and included provisions for project scope changes and issues and initiated efforts to make enhancements, created work process flows and work break down structures
• Created current state flow diagrams and also depicting the future state flow diagrams in MS Visio by interviewing various SMEs and feedback from IT solution architects
• Prepared artifacts such as BRDs, FRDs, Use Cases & UML diagrams using MS Visio.
• Worked on Ping Access POC to authenticate the users using Ping Federation Session.
• Hands on experience in Azure Development, worked on Azure web application, App services, Azure storage, Azure SQL Database.
• Provided the best practices for Sailpoint functionalities and implementation
• Participate in and/or User Acceptance Testing and bug-related reengineering efforts
• Ensure requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible
• Participate in and/or User Acceptance Testing and bug-related reengineering efforts
• Provide knowledge transfer and post production support activities, as necessary
• Gathered requirement to perform integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Analyze daily SailPoint access requests in order to ensure proper provisioning has been completed and verify Active Directory, RACF (Mainframe), ITIM LDAP roles have been successfully created
• Analyze and verify the onboarding, off boarding reports to ensure the Workday feed is properly correlated. Directly work with HR/Workday team on any failed new onboarding, off boarding requests
• Work with key business leaders, stakeholder and project teams to integrate their applications into IAM solution
• Stage yearly Certifications in order to comply with audit and compliance department policies and regulations. Directly work with audit and compliance to ensure users have proper access to Applications, Systems, and Databases. Provide Company Wide training for yearly Certifications
• Have daily, weekly meetings with Business, Developers, and Vendors in order to drive the implementation of security best practices and standards
• On boarded various types of applications including Active Directory, LDAP, RACF and multiple JDBC applications
• Defined and configured SOD policies for roles based on training
• Gathered requirements from application teams regarding user aggregation for access reviews and user provisioning using the access request process
• Managed projects for design and implementation of SailPoint, including coordinating with vendor leadership, technical services leadership, and end user customers
• Generated various reports within IIQ to monitor access requests and provisioning status
• Analyzed the received data VS existing data within IIQ to identify discrepancies within the system
• Worked on the orphan/ service accounts in IIQ to identify the right owner
• Strategized project scoping and specifications documents, to clearly communicate the project roadmap
• Coordinated system integration testing, bug fixes and user acceptance testing

Environment: SailPoint 6.0, LDAP, Active Directory, Microsoft Power Point, Excel, JSON, Word, MS Visio, Windows, CyberArc, Service Now, C#,Tivoli, IAM, IDM.

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements to onboarding business applications into SailPoint IdentityIQ for provisioning, de-provisioning, certification, password management.
• Created onboarding Questionnaire document to gather information about the business application from the application team.
• Created different artifacts such as BRDs, FRDs, Questionnaire, job aids and process flow diagrams.
• Excellent understanding and knowledge of Identity and Access Management (IAM) System
• Expertise in business process and analysis serving as an effective primary liaison between the business and technology groups
• Experience in converting business requirements to functional/nonfunctional requirements
• Hands-on knowledge in creating UML Diagrams
• Well-versed with SDLC processes ranging from Waterfall to Agile methodology
• Experience in data analysis using Oracle SQL and MS SQL Server and powershell.
• Experience in creating Business Requirements Documents (BRDs) and Functional Specifications Document (FSDs)
• Excellent ability to support multiple projects, under tight deadlines often with competing priorities and complexities
• In depth knowledge of developing, reviewing and executing UAT test cases
• In depth knowledge of MS Excel, MS Word, MS Visio, MS Access and MS PowerPoint
• Proficient in planning and execution of projects in time critical environment
• Validating and checking and gathering requirements in conjunction with the stakeholders
• Actively involved in GAP analysis and business refinement process
• Exceptional communication, people, documentation, analytical and problem solving skills
• Understanding of ITIL (Information Technology Infrastructure Library) and project management fundamentals
• Assist Project Manager to identify risks and create mitigation plans
• Understanding of directories (AD/LDAP) and group structures, policies etc.
• Responsible for design and implementation of SailPoint's IdentityIQ
• Excellent knowledge and experience in implementing user provisioning credential management, workflows, forms, application integration, connectors, reports and roles
• Direct provisioning using direct connectors for integration of target applications
• Performed Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Prepared business process models; used Visio to create use case diagrams
• Experience working with project management methodologies- agile development methodology, Implemented Agile (Scrum) Methodology that includes daily scrum with team
• Strong MS excel and access skills with knowledge on business analytic tools such as Qlikview
• Maintain and update the onboarding application Questionnaire by getting inputs from the internal customers, application owners and application SME's
• Coordinate the end to end onboarding of an application through the different phases of SDLC
• Created different artifacts such as BRD, FRD, Questionnaire document, project plan and PPT slides
• Deep understanding of Role mining, Role Based Access Control (RBAC), Single Sign on (SSO), Privileged Account Management, Entitlement Management and Identity Management