SUMMARY

• Over 8 years of IT experience in various stages of Software Development Life Cycle (SDLC), which includes experience as SFDC Developer/Administrator and JAVA Developer having experience in Salesforce.com CRM platform as a Developer using Visual force, Apex classes with operational analytics, project management, and quality assurance with emphasis on process improvement.
• Administration, Configuration, Implementation and support experience on Salesforce.com platform.
• Proficient in dealing with the functionalities related to the Service cloud, Sales Cloud and Marketing
• Cloud.
• Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers&
• Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports,
• Analytic Snapshots and Dashboards.
• Sales Cloud, Service Cloud, Call Center, Force.Com and Chatter in Salesforce platform.
• Experience in creating Custom Objects, Custom Fields, Custom Relationship, Custom Tabs, Standard Object and Many 2 Many Relationships.
• Implemented various advanced fields like Pick Lists, Custom Formula Fields, Field Dependencies, Work Flow rules and Approval Processes for automated alerts, field updates and email generation.
• Experience on Salesforce lightning for Customizing Reports and Dashboards for business use.
• Worked in Lightning environment to develop the application according to business requirements.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Created Lightning app for company's product page to display items from inventory.
• Generated responsive data tables using with Bootstrap grid system
• Experience in creating Validation Rules, Approval Processes, Triggers, Security and Sharing Rules, Security Roles, Profiles, Object Level Security, Field Level Security, and also worked with Organization Wide Default Manual Sharing Rule.
• Hands on experience in Administration setup like Manage Users, Security Controls and Data Management.
• On conga, Create invoice contract in word and fetches reports data in excel using conga.
• Worked with various custom objects like Projects, Assignments, Budgets, Regions, Timecards, Expense, Reports, Expenses, Work, Milestones, and Resource Requests.
• Experience in creating Reports, Report Folders, and Report Type as per the client application requirements.
• Facilitated in the overall management of the project including and mitigation, status reports, client presentations, defining Milestones, deliverables and establishing critical success factors.
• Expertise in using Apex Data Loader, Export - Import, Data Operation, Data Insert, Update, Operations, Email-Case, Web-Case, Web-Lead, Tracking Field History, Setting Up the Logging History, Set Up the Audit Trail and Data Migration.
• Knowledge on Installed packages advanced approval, Salesforce CPQ and Conga.
• Excellent experience working with salesforce.com sandbox, production environments, and Force.com Plugin environment using Eclipse IDE.
• Implemented, trained, maintained, and supported all applications within marketing automation suite of applications.
• Developed integrations between vendor systems, and internal systems - specifically Siebel, SFDC, SAP and Master Data Warehouse.
• Expertise in querying Salesforce database using SOQL, SOSL using Apex Schema Explorer.
• Experience with Standard Controller, Custom Controller, Various Tags, Action Support, Output Panels.
• Involved in developing Apex Classes, Apex Triggers and Apex Methods.
• Experience with Collections like List, Set and Map.
• Experience in creating Business Requirements Documents BRD, FRD, Project Plans, Use Cases, User Stories, Activity Diagram, Sequence Diagram, Requirement Traceability Matrix, Test Plans and Various Software Life Cycle Development Project.
• Worked with various SDLC like Agile and Waterfall methodologies.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Salesforce CRM, Classes/Controllers, SOSL, SOQL, Dashboards, Salesforce Security Model, Custom Objects, Apex Data Loader, Record Type, Role Hierarchy, Visualforce Pages/ Components, Workflow & Approvals, S Controls, Service Cloud, Lightning Components, Chatter, Apex Web Services, AJAX, Analytic Snapshots Case Management Automation.

Salesforce Tools: Apex Data loader, Web services APIs like SOAP, Force.com Explorer, Force.com Eclipse IDE Plug-in, Force.com Platform (Sandbox and Production).

Programming Languages: C, C++, Java

Web Technologies: JavaScript, ASP.NET, CSS, XML, Ajax, HTML, DHTML.

Operating Systems: MS Windows, Vista, Linux, Unix, MVS.

Data Bases: VSAM, MS SQL, MS Access, Oracle 11g /12c.

Other Tools: JIRA, Software as a Service(SaaS), File Manager, Data Migrator, Continuous Integration(CI), IBM Debug Tool, Informatica, Microsoft Visio, Workbench, Tableau.

PROFESSIONAL EXPERIENCE

Confidential, NY

SR. SFDC Lightning developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional need Built Custom Applications to match the existing business needs with required enhancements.
• Integrated Bootstrap into several applications for fastening JavaScript development.
• Created Custom Objects, Tabs, Record Types, Organization wide default settings, Sharing Rules, Queues, and Groups as per the business requirements.
• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used Conga Composer to generate dynamic reports.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Used JavaScript and jQuery for validating the input given to the user interface.
• Worked with Sales cloud and Service cloud to leverage the functionality, Lead Management and Opportunity management.
• Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps.
• Worked extensively on Test methods to ensure all the Controllers and Apex Classes are covered for Production Deployment.
• Worked with Dynamic Apex to access Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Designed and Developed user interfaces using HTML, CSS, JavaScript, JQuery and AJAX.
• Developed Validation rules on various objects and created Assignment Rules on Lead object to assign the Leads automatically to various groups of users.
• Developed the custom logic to invoke the REST API to Encrypt and Decrypt the barcodes based on the customer email. The Decrypted barcode is scanned and the physical address is retrieved.
• Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.
• Designed and implemented a dynamic image rendering web service which is consumed by jQuery and JavaScript.
• Designed and build unique, internal and external customer-based solutions for extending the value of our Salesforce application using Apex, Visualforce and Force.com IDE.
• Worked on Test Methods to cover the Controllers and Trigger Handlers to ensure all the apex code has coverage and is being pushed to other sandboxes and production environments.
• Designed, build, test and deploy enhancements to Salesforce custom Objects, UIs, Workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
• Data migration and updates through the tool provided by Salesforce.com and Apex Data Loader in Salesforce.com.
• Worked on various two different projects writing HTML, CSS and JavaScript based on provided designs to get web sites and web applications built within a team atmosphere
• Involved in writing the test scripts for the Encryption and Decryption logic and interacting with the testing team to help them with the Integration and UAT testing.
• Leveraged Project Management standards including repeatable timeline, WBS, and SDLC milestones.
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.
• Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Data Loader, S-Controls, Sales cloud, Service cloud, Marketing cloud, Apex Triggers, Web Services, Custom Objects, Security Controls.

Confidential

SR. SFDC Lightning developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the Job science to match the functional needs of the organization.
• Developed a job portal using Site Concept in Salesforce by creating Visual force pages and Apex Classes allowing the jobseekers to register themselves and apply for the jobs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Worked on Sales cloud and service cloud.
• Experienced with implementing different features of Bootstrap.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and Developed User Interactive (UI) of Web pages with the help of HTML, CSS3, CSS, JavaScript, jQuery, Bootstrap.
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Involved in developing XML, HTML, and JavaScript for client-side presentation and, data validation on the client side with in the forms.
• Created and used email templates in HTML and Visual Force.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Establish milestones and work with the software team to provide the business with estimates and risk analysis.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Sales cloud, Service cloud, Marketing cloud.

Confidential, California

Salesforce Administrator

Responsibilities:

• Responsible for writing Apex, Visual force code containing business functions.
• Developed Custom objects, custom tabs, Apex Triggers, Test classes for unit testing and code coverage.
• Managed critical information on the profile users by creating Roles, Role Hierarchies, sharing rules and implementing Object and Field Level Security.
• Implemented Tag functionality (Public as well as Private) for Standard as well as Custom objects.
• Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages.
• Involved in writing case escalation rules, the workflows for automated lead routing
• Involved in creating record types based on organization requirements and for the ease of business users.
• Involved in design and development of different views and page layouts for different Profiles.
• Created email templates, custom reports, dashboards and analytic snapshots

Environment: Profiles, Roles, Standard Objects, Custom Objects, Record Types, Visualforce, Apex, Triggers, Test Classes, HTML, CSS.