SUMMARY

• Trustworthy and resourceful leader with myriad of expertise leveraged with leadership, problem solving and process improvement skills to drive organizational success.
• Entrusted with executing uncharted areas of responsibility and realizing new company initiatives by executives.
• Deliver substantial project planning and execution experience with on time, delivery while achieving budgetary compliance and employing cost cutting protocol experience including vendor partnership and contract negotiations.
• Champion of workforce recognition, engagement and personal development programs.
• Comfortable working with any level of leadership.

PROFESSIONAL EXPERIENCE

Confidential

Director

Responsibilities:

• Led team of 15 and managed steering committee meetings for implementation of Single SKU Multi DC project and allowing organization to order and ship product from multiple DC’s, resulting in saving outbound transportation cost and decreasing shipping days to customers and stores.
• Designed, developed and implemented organization’s only formal vendor partnership program that reduced inbound costs and increased inventory processing speed throughout distribution centers along with product compliance, and customer satisfaction.
• Partnered with Excel Logistics, Confidential and ThinkGeek retail teams coordinating and facilitating inventory, sales and distribution operations, thus boosting customer satisfaction and improving social media dialog.
• Directed move of ThinkGeek from Columbus OH to Shepherdsville KY and implemented new WMS operating system in less than 2 months while managing startup of operations at Confidential Shepherdsville KY Distribution Center along with installation of three - story conveyor picking tower.
• Executed ThinkGeek’s first peak season at Shepherdsville KY Distribution Center with new system and new team of associates, meeting and exceeding established service-level agreement.
• Served as subject matter expert and corporate product manager on Manhattan Warehouse Management System for Louisville facility executing first review of warehouse management system issues for resolution or escalation, designing new system modifications while collaborating with system programmers for testing all changes before implementation.
• Conducted system gap analysis, wrote program modification specifications, developed and taught go-live teams in each country in addition to contributing to writing standard operating procedures (SOP) for implementation of Microsoft Navision in 7 international Confidential Distribution Centers and lead onsite teams for go-live.
• Steered upgrade of Manhattan’s PkMS system to Manhattan’s WM on AS/400 platform through analyzing new system changes and selecting best associates from each work area for training and leading go-live launch within assigned areas.
• Drove daily operations of both inventory control (2 shifts) and web (2 shifts) departments with 3 direct reports and 21indirect report achieving PkMS WMS system within first 6 months of employment.
• Redesigned web department 4 times and physically relocated department within facility 3 times within 3 years due to growth; cross-trained all first shift operations.

Confidential

Director

Responsibilities:

• Generated departmental SOP manuals along with launching PkMS documented issues and resolutions manual providing structure and accountability within organization while ensuring new associates learned processes accurately and quickly.
• Augmented units shipped per hour from 18 to 33 in web department completing annual physical inventories in less than 4 hours, rather than 2 - 3 days. Completed Dale Carnegie Management training classes and Six Sigma Greenbelt training.
• Implemented Women’s Leadership Counsel at Confidential Shepherdsville Distribution Center as well as led classes on various subjects such as “How to overcome fear”, “Emotional Intelligence” that empowered attendees to realize their hidden potential and realized professional goals. allowed them to grow personally and within the company, some were promoted.
• Steered Employee Activities Committee and developed “House Cup” challenge where enabling competition between distribution teams for House Cup points with goal of winning “House Cup” at the end of the year. Associates became engaged in activities and looked forward to next challenge.

Confidential

General Manager

Responsibilities:

• Oversaw all distribution operations including retail and direct distribution in a 400K. ft. facility with 12 direct reports and 75 indirect reports.
• Generated and reduced total distribution center operating budget for 2003.
• Reduced transportation and internal labor costs of 10% through improvement retail operations with installation of in line overhead scanner and implementing wave picking.
• Instituted additional small package carrier to direct operation that lowered shipping costs by 8%.
• Championed opening of outlet store on site yielding quick inventory liquidation and ranking among top 25 stores company wide for sales.
• Tripled weekly sales from opening to end of tenure through conducting local marketing campaign.