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Technical Consultant Resume

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TECHNICAL SKILLS

Software Platforms: Microsoft 365, Microsoft SharePoint, Jira, Confluence, Azure DevOps, K2 Five/Blackpearl, Confidential Modeler, Confidential Studio

Programming Languages: SQL Server, C#/.NET, ASP.NET, HTML5, CSS, Javascript, Python

PROFESSIONAL EXPERIENCE

Confidential

Technical Consultant

Responsibilities:

  • Lead efforts to document functional and technical business requirements for client projects.
  • Implemented business process automation workflows for clients in technology, banking and energy sectors.
  • Monitored and prioritized team backlogs to maintain project business objectives.
  • Created and implemented test plans for functional, UAT and go - live project planning.
  • Authored user guides, power user documentation and training materials.

Confidential

Software Engineer

Responsibilities:

  • Validated technical requirements for project assignments and enhancements.
  • Developed custom report dashboards for enhanced business process visibility.
  • Implemented automated processes for medical provider onboarding procedure.
  • Expedited internal purchase order process with business process automation workflows.
  • Implemented solutions to improve member health plan enrollment.

Confidential

Solutions Consultant

Responsibilities:

  • Produced detailed technical and business requirements for client engagements.
  • Rewrote and enhanced legacy system for contract and travel management.
  • Created tracking and notification system for financial systems error reporting.
  • Rolled out intranet document management portals for technology, finance and entertainment companies.
  • Authored training materials and lead training sessions for new projects and enhancements.

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