Salesforce Administrator & Developer Resume Boston, MA - Hire IT People

SUMMARY

Salesforce Developer and Administration Strategist with 5+ years’ experience in developing, configuring and maintaining customized Salesforce platform strategies in support of rapid growth, customer acquisition, relationship management and competitive advantage.
Unique ability to combine data management, technical architecture, and integration with other business applications to bring groundbreaking functionality, automation and optimization to end - users.
Expertise includes Salesforce Lightning Applications, Apex Triggers, Declarative Automation Tools, AppExchange and, SOSL and SOQL Query Writing.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Salesforce Administrator & Developer

Responsibilities:

Oversaw Salesforce administration including configuration strategies, data mapping, documentation, quality assurance, testing and maintenance; enforced data governance with roles, profiles, sharing rules, permission sets and groups
Implemented and maintained Salesforce customizations, including configuration, custom fields and objects, layouts, and use of declarative tools; designed and developed high-performance, reusable lightening components
Regularly analyzed and audited data to uncover data integrity issues, identify inefficiencies, design opportunities and develop and configure customizable and scalable processes and solutions
Worked with end-users to provide best practices and tips on Salesforce including training, documentation as well as technical support and troubleshooting
Created system operation dashboards, reports, and statistics that supported data-driven decision making and process improvement across the organization
Reviewed upcoming Salesforce release features as well as other integrated applications, and provided recommendations when necessary to enhance efficiency and productivity
Other responsibilities included creating Salesforce Custom Objects, Junction objects and Custom Fields, maintaining Formula Fields and Validation Rules, using automation tools such as Workflow, Flow and Process Builder, and creating Salesforce Custom Objects, Junction objects and Custom Fields

Confidential

Supervisor

Responsibilities:

Deliver Onboarding, Training and Mentoring of more than 100 Staff over a period of 7 years
Analyze data regarding security activities to determine patterns, effectiveness and develop new security solutions
Assess and act upon irregularities, such as security breaches, facility and safety hazards and emergency situations