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Lead It Consultant/engineer Resume

SUMMARY

  • 15+ years of experience as an engineer in Information technology dealing with networks, messaging, severs, systems integrations, security, and telephony
  • Experience in a multi - protocol environment with hands-on experience with, but not limited to TCP/IP, routers, switches, and network configurations.
  • Experience with Ethernet, IP, IP assignment, NAC, VPN, remote access servers, security devices, firewalls.
  • Broad understanding of all aspects of LAN and WAN operation, routing, topology, QoS, Multicast, network protocols
  • Experience with designing, implementing, and support of Microsoft Exchange Server 2010/2013/2016/ Exchange Online
  • Experience with Unified Communications software such as Skype for Business Server along with Enterprise Voice
  • Experience with Telephony technologies such as AudioCodes PSTN as well as SIP trunking
  • Experience with Single Sign-On such as Active Directory Federation Services
  • Experience in network monitoring, systems monitoring, analysis, management, and configuration and management tools. This is included but not limited to: Microsoft System Center Operations Manager, Microsoft Operations Management Suite, SolarWinds, Nectar UC Foundation/Diagnostics
  • Experience in virtualization using Hyper-V and VMware vCenter
  • Experience in backup technologies using Microsoft Data Protection Manager, Azure Disaster Recovery
  • Ability to present technology issues in a clear, concise and understandable manner
  • Interpersonal skills; able to deal effectively with diverse skill sets and personalities, and work effectively as a team player.
  • Highly organized with a proven ability to prioritize workload, meet deadlines, manage several broad-scope projects at one time, and utilize time effectively for staff and extended team.
  • Executes all job responsibilities and assignments promptly, reliably, honestly, and ethically.
  • Experience with administration and management of tools for the data center infrastructure including VM, server platform and storage.

PROFESSIONAL EXPERIENCE

Confidential

Lead IT Consultant/Engineer

Responsibilities:

  • Set milestone, schedule meetings, weekly status calls
  • Evaluation of Existing Environment, Requirements Gathering
  • Design planning of Skype for Business Architecture
  • AudioCodes Cloud Connector Edition Deployment and Configuration
  • Configure Auto Attendant, dial plans, normalization rules
  • Configure SIP trunks
  • Implement QoS policies for telephony network traffic
  • Integration between Skype Online and on-premise PSTN
  • Configured environment for Polycom Better Together Over Ethernet

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Cloud Connector Edition, Skype Online, AudioCodes M800b, Windows DHCP, DNS, Polycom VVX Series endpoints

Confidential, Alpharetta GA

IT Consultant/Engineer

Responsibilities:

  • Set milestone, schedule meetings, weekly status calls
  • Evaluation of Existing Environment, Requirements Gathering
  • Design planning of Skype for Business Architecture
  • Skype for Business deployment and Configuration
  • Configure dial plans, normalization rules
  • Configure SIP trunks
  • Implement QoS policies for telephony network traffic
  • Integration between Skype for Business and Cisco Call Manager
  • Enable Skype for Business conferencing

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Server 2015, Cisco Call Manager 11, Windows DHCP, DNS

Confidential

IT Consultant/Engineer

Responsibilities:

  • Set milestone, schedule meetings, weekly status calls
  • Evaluation of Existing Environment, Requirements Gathering,
  • Design planning of Microsoft Exchange Hybrid
  • Provide detailed document of future state of the deployment
  • Exchange 2010 Hybrid Deployment
  • User migration and testing
  • Provide as-built documentation
  • Post migration support

Environment: Windows Server 2012 R2, Windows PowerShell, Exchange 2010, Exchange Hybrid, NetScaler, Azure AD connect, Active Directory Federation Services

Confidential, Moreno Valley CA

IT Consultant/Engineer

Responsibilities:

  • Set milestone, schedule meetings, weekly status calls
  • Evaluation of Existing Environment, Requirements Gathering
  • Design planning of Skype for Business Architecture
  • Skype for Business Deployment and Configuration
  • Configure Auto Attendant, dial plans, normalization rules, response groups, and voicemail
  • Configure SIP trunks and PRI’s
  • Schedule test and turn up of voice gateways with carrier
  • Configure Fax Server and integrate with Exchange Online
  • Implement QoS policies for telephony network traffic
  • Integration between Skype for Business on-premise with Skype Online
  • Configured environment for AudioCodes Better Together Over Ethernet
  • End user training for Skype for Business clients

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Server 2015, Skype Online, Microsoft SQL Server 2014, Windows 2012 R2 Reverse Proxy, AudioCodes M800b/M1000b, AudioCodes Survivable Branch Appliance, Windows DHCP, DNS, FaxFinder IP, Office 365 Exchange Online

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