Lead IT Consultant/Engineer Resume

SUMMARY

15+ years of experience as an engineer in Information technology dealing with networks, messaging, severs, systems integrations, security, and telephony
Experience in a multi - protocol environment with hands-on experience with, but not limited to TCP/IP, routers, switches, and network configurations.
Experience with Ethernet, IP, IP assignment, NAC, VPN, remote access servers, security devices, firewalls.
Broad understanding of all aspects of LAN and WAN operation, routing, topology, QoS, Multicast, network protocols
Experience with designing, implementing, and support of Microsoft Exchange Server 2010/2013/2016/ Exchange Online
Experience with Unified Communications software such as Skype for Business Server along with Enterprise Voice
Experience with Telephony technologies such as AudioCodes PSTN as well as SIP trunking
Experience with Single Sign-On such as Active Directory Federation Services
Experience in network monitoring, systems monitoring, analysis, management, and configuration and management tools. This is included but not limited to: Microsoft System Center Operations Manager, Microsoft Operations Management Suite, SolarWinds, Nectar UC Foundation/Diagnostics
Experience in virtualization using Hyper-V and VMware vCenter
Experience in backup technologies using Microsoft Data Protection Manager, Azure Disaster Recovery
Ability to present technology issues in a clear, concise and understandable manner
Interpersonal skills; able to deal effectively with diverse skill sets and personalities, and work effectively as a team player.
Highly organized with a proven ability to prioritize workload, meet deadlines, manage several broad-scope projects at one time, and utilize time effectively for staff and extended team.
Executes all job responsibilities and assignments promptly, reliably, honestly, and ethically.
Experience with administration and management of tools for the data center infrastructure including VM, server platform and storage.

PROFESSIONAL EXPERIENCE

Confidential

Lead IT Consultant/Engineer

Responsibilities:

Set milestone, schedule meetings, weekly status calls
Evaluation of Existing Environment, Requirements Gathering
Design planning of Skype for Business Architecture
AudioCodes Cloud Connector Edition Deployment and Configuration
Configure Auto Attendant, dial plans, normalization rules
Configure SIP trunks
Implement QoS policies for telephony network traffic
Integration between Skype Online and on-premise PSTN
Configured environment for Polycom Better Together Over Ethernet

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Cloud Connector Edition, Skype Online, AudioCodes M800b, Windows DHCP, DNS, Polycom VVX Series endpoints

Confidential, Alpharetta GA

IT Consultant/Engineer

Responsibilities:

Set milestone, schedule meetings, weekly status calls
Evaluation of Existing Environment, Requirements Gathering
Design planning of Skype for Business Architecture
Skype for Business deployment and Configuration
Configure dial plans, normalization rules
Configure SIP trunks
Implement QoS policies for telephony network traffic
Integration between Skype for Business and Cisco Call Manager
Enable Skype for Business conferencing

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Server 2015, Cisco Call Manager 11, Windows DHCP, DNS

Confidential

IT Consultant/Engineer

Responsibilities:

Set milestone, schedule meetings, weekly status calls
Evaluation of Existing Environment, Requirements Gathering,
Design planning of Microsoft Exchange Hybrid
Provide detailed document of future state of the deployment
Exchange 2010 Hybrid Deployment
User migration and testing
Provide as-built documentation
Post migration support

Environment: Windows Server 2012 R2, Windows PowerShell, Exchange 2010, Exchange Hybrid, NetScaler, Azure AD connect, Active Directory Federation Services

Confidential, Moreno Valley CA

IT Consultant/Engineer

Responsibilities:

Set milestone, schedule meetings, weekly status calls
Evaluation of Existing Environment, Requirements Gathering
Design planning of Skype for Business Architecture
Skype for Business Deployment and Configuration
Configure Auto Attendant, dial plans, normalization rules, response groups, and voicemail
Configure SIP trunks and PRI’s
Schedule test and turn up of voice gateways with carrier
Configure Fax Server and integrate with Exchange Online
Implement QoS policies for telephony network traffic
Integration between Skype for Business on-premise with Skype Online
Configured environment for AudioCodes Better Together Over Ethernet
End user training for Skype for Business clients

Environment: Windows Server 2012 R2, Windows PowerShell, Skype for Business Server 2015, Skype Online, Microsoft SQL Server 2014, Windows 2012 R2 Reverse Proxy, AudioCodes M800b/M1000b, AudioCodes Survivable Branch Appliance, Windows DHCP, DNS, FaxFinder IP, Office 365 Exchange Online

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