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Lead Consultant Resume

SUMMARY

  • Qualified Professional with proven track - record in driving the strategy and definition of New Projects through Management Consulting/Project Management & Operations / Resource Optimization / People Management; targeting challenging assignments: SAP BW4HANA Techno Functional Consultant with an organization of high repute preferably in IT Industry
  • Focused professional with over 9 years of exposure in SAP BW & HANA
  • Possess high level consulting skills, involving understanding client’s business problem, architecting viable solutions and guiding the implementation of same within the client’s environment
  • Proficiency in entire lifecycle of SAP systems encompassing designing, coding, sizing, setup, configuration, Go-Live, maintenance and transitioning of SAP landscapes; gained proficiency in functionality and business process of service management and providing acceptable level of support to users in coordination with vendors
  • Transferred and extracted the data from the non-SAP systems like Informatica and middleware
  • Worked on Green field implementations & Development projects on BW4HANA, S/4 HANA Source systems
  • Expertise in: Data Warehouse Implementation
  • Comprehensive experience in technical solution architecting and conceptualization for enterprise wide SAP solutions using with alignment of business/information systems; effective in delivering technology-driven / mission driven / product solutions using cutting edge technologies
  • A project planner with expertise in mapping requirements of IT solutions team, end user functional consultants as well as different stakeholders, service providers and business units
  • Strong exposure in MS Excel, MS PowerPoint, and Visio
  • Highly skilled in managing Full Life Cycle Implementation, involving initial analysis, set-ups, testing, training, conversions, customization, documentation, roll-out and support activities

PROFESSIONAL EXPERIENCE

Confidential

Lead Consultant

Responsibilities:

  • Crafting a detailed business plan to move quickly, using Agile development, design thinking and test-and-learn approaches to ensure that customers have a positive end-to-end experience; preparing the process/ product to adapt rapidly when a disruptive competitor challenges their strategy for differentiation
  • Monitoring onshore & offshore delivery management for technical deliverables of concurrent projects; understanding clients’ needs, requirements, and expectations and devising solutions accordingly
  • Managing end-to-end innovative solutions to complex business problems, entailing review of business process flow, mapping of business requirements (As-Is & To-Be Analysis), identification of gaps, conversion of business requirements into functional design documents & technical specifications, custom developments, data migration, master data management & delivery
  • Training employees across multiple processes on Client Servicing, Standard Operating Procedure (SOP), Service Level Agreements (SLAs), and Turnaround Time (TAT) adherence
  • Supervised the incidents/problems raised & provided immediate resolution for service incidents and queries within the agreed service levels; received regular appreciation within the organization
  • Implementing overall project plan, risk assessment plans, communication plans, individual task plans, schedule and budget; communicating project key objectives, critical path milestones, and overall project status; acting as SPOC of the reporting track in the project
  • Conducting the Root Cause Analysis (RCA) for the high severity cases and providing the effectual remedial solution within the Service Level Agreement (SLA) and Turnaround Time (TAT)
  • Coordinating with clients & various stakeholders for real time requirements; undertaking requirement analysis
  • Addressing customer issues reported and providing appropriate resolution
  • Keeping a close-knit coordination with the third-party Vendor Teams to resolve critical issues
  • Appearing for weekly status call with business to ensure system stability
  • Rendering prompt and accurate feedback to customers; working on solutions to enhance efficiency of service
  • Documenting knowledge base tech notes and articles
  • Conducting various knowledge-sharing, UAT and EUT Sessions with various business users in the client organizations
  • Collaborating with the Functional Team for development / customization; guiding the set-up and customization of release procedures for classification of various internal & external documents

Confidential

Senior Software Engineer

Responsibilities:

  • Formulated KT documents and appeared for KT sessions
  • Involved in transition stage, followed the transition process with Onsite Team
  • Elaborated in testing in quality systems
  • Monitored data loads in production and provided trainings to trainees
  • Worked on various production system failures such as lock issues, Invalid character issue, Lower case letters issue, tRFC issues, job terminated in source system issues
  • Made POCs for performance optimizations with BW 7.3 and HANA
  • Tested the reports with data and rectified the issues occurred and made various cutover plans during Go-live
  • Monitored various clusters in SAP applications
  • Required to improve performance in BW Staging Area

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