PROFESSIONAL SUMMARY:

• Overall 12+ Years of IT experience in Information Technology Industry out of which nearly 8+ years’ enriched experience in Analytics and BI tool Administrator, Architect, planning, design, deployment, implementation and configuring BI Tool in a large development, test and production environment and managing operations, delivering and supporting quality, high - performance business systems.
• To obtain a challenging position in a professional technology-driven organization of repute that would best utilize my expertise as an SAP BI/BO Admin, SAP Analytics Cloud (SAC), ROAMBI Admin, Tableau Admin, Qliksense Admin, Tibco Spotfire Admin, SAP BODS Admin, 360 Tool, AWS Cloud.
• I look forward to using my skills to help my organization achieve its objectives and bring in continuous growth and complement my professional growth.
• Individually contributed on the Innovations ideas and implemented successfully which benefited Project and Business users. Expert in performing troubleshooting, root cause analysis experience.
• Experience in planning, requirement gathering, design, development and implementation of applications.
• Expertise in Installation, clustering, sizing, configuration, administering of BI Server and client tool.
• Expertise in Service Patch Upgrades, Enhancement of Reports and creating Audit reports on BI servers.
• Expertise in DR setup of BI System, Backing Up, Restoring BI system yearly testing of DR system.
• Installing, configuration and patching and administrating BI environment (SAP BI 4.2, Spotfire 7.9/X, Tableau 2019, Roambi, Qliksense, BODS) and supporting BI applications.
• Manage the user management, licenses and integration with Active Directory, taking care of authorization and permissions on SAP BI 4.2, Spotfire 7.9/X, Tableau 2019, Roambi, Qliksense, BODS.
• Follow administration guidelines for server upgrades, backups, patching, performance tuning and security and administration of the application. Fixing daily Issues, BI servers clustering and Ipad support.
• Good experience in setup Windows AD, LDAP, SAP Authentication and SSO on BI Platform.
• BI Admin: managing users, permissions, reports, servers, upgrades, service packs, fix packs and tuning the Business Objects 6.5 through XI R4, BI4.2 SP6, Spotfire 6.5/7.8/7.9/X, Tableau 2019, Qliksense Feb 2019.
• Expertise on Upgrade Projects, Migration of BO Applications, Platform readiness activity by implementing BOBJ Server Configuration w.r.t to Hardware Capacity Increase & Performance Tuning for server sizing /Metric changes for Better Scalability of BI platform.
• Generate quarterly Audit reports which are required as part of SOX compliance. Generate reports from query builder to extract the list of unused universes/reports project wise, users, schedule instance etc.
• Involved in Pre/Post Maintenance & Release Delivery activities. Performed Full system Validation on BI servers
• Responsible for change management, review of change plans and presenting CRQ in CAB meeting.
• Taking care of problem management by root cause analysis of recurrent issues and giving ideas on correction by permanent fixes or long-term work arounds.
• Owns the technical solution during the project phase. Understand technical requirements of a contracted IT solution and engage customer to have overall agreement on the proposed solution.
• Do a feasibility study of the solution with customer and matching customer requirements contracts.
• Support the Project Managers in drilling down the solution into activities and provide effort estimates to make project budget.
• Perform trend analysis of system logs, audits, management data, etc. to identify performance issues and drive improvements to ensure optimal performance in all BI Tools.
• Participates in capacity planning and performance testing to ensure tableau environments are adequately sized and configured to meet current and projected demand.
• Manage end-to-end Platform & Infrastructure request with minimal direction from Functional Managers
• Experience on ROAMBI and BI Mobile app configuration setup and RoamBi view deployment.
• Configuring SharePoint, data sources with RoamBI, SMTP configuration and PowerShell scripting.
• Implementation /Migration of latest SSL certificates from SHA1 to SHA2 on Web servers and F5 Load Balancer.
• Knowledge on DB Configuration, Sizing, Tomcat Debugging, setting up new SharePoint, Adding AD Groups.
• Knowledge on Pushing reports to IPADS, Fixing of View Deployment Issues, Network Load Balancer
• Understand client requirements, provide solutions, functional specifications and implement technical components accordingly.
• Troubleshooting the issues that users face while working with BO tools (Business Objects Desktop Intelligence, Web Intelligence, Designer, Info view, CMC, CCM, LCM, Live Office Web/Application servers and BI mobile).
• Worked on setting security on universes, Connections, Folders. Maintaining the BI server and coordination with the global users for identifying their requirement.
• Arranging workshop with customer for finalizing the requirement of projects and supporting the same.
• Pre / Post implementation support to the user while carrying out tests and providing resolutions to their queries
• Troubleshoot and resolve the issues faced by end users and application teams - related to BI tools, webservers, SSO using Windows AD, install/upgrade of BI Tool new versions/fix packs and post-installation configurations
• Good experience in User management and managing Security, scheduling objects, creating Folder structure, managing applications, Managing users & Groups, content Objects& Instance Manager.
• Experience in daily activities Promotion, Monitoring, performance tuning, resolving issues.
• Implementation and Sizing of new BI 4.2 landscape across different boxes. Documenting the design of the new Architecture diagram, Run book, Installation procedure etc.
• Experience on Installing Information Platform Services, SAP Data Services, Information Steward and other BODS components.
• Working experience on BODS components like IPS, Data Services and CMC Creation of JOB Server - Configuring DS components including job server, creation of Repository (Local and Central), Creation of User local etc..
• As a Spotfire Admin, creating group and managing access of the folder level under Library for security purpose, Deploy Hotfix in Admin Console provided by TIBCO.
• Working with TIBCO team for configuration changes in Webplayer server and Analytical servers using change management activities.
• Creating Automation Job on Webplayer server using XML. Which will save load time of data to the package.
• Performing routine Spotfire cleanup activity which will help server performance.
• Resizing of the legacy environments and come up with new workarounds of existing landscape issues with help of findings using queries to audit database.
• Performs the decommissioning of projects in legacy product (Business Objects BO XI R2, XI 3.1).
• Work on Qlikview / Qliksense as an Admin and implement solution with based on problem incident findings.
• Work on Tableau administration, and configuration Knowledge of Tableau maintenance, performance monitoring, and tuning Setting up separate Tableau security sites for different clients.
• Monitored the SAP Analytics Cloud logs all activities users perform on business objects.
• Support SAP Analytics cloud lifecycle Management and deploy the import and export objects like Dimensions, Models, Currency tables, Roles, Allocation steps and processes, Value driver trees, Public files, including folders, stories, and Digital Boardroom presentations, External connections, including Import Data Connections.
• Troubleshooting the error on-premise data, performance issue or error with live data connection, SAML authentication, SAP Analytics Cloud agent is out of date or server is temporary unavailable.
• Have good experience on being able to trace issues using troubleshooting tools & also able to fix/repair them as per vendor recommendations
• Work closely with SAP Support to segregate issues in right buckets & co-ordinate patches into the environment
• Understand the business requirements. Interact with Architect to provide solutions. Guide BI team for critical areas and mentor them to grow to next level.
• Work on in Business Objects clustering, sizing and configuring BO servers; setting up DR server.
• Ensuring on-time and quality delivery of the business deliverables
• Monitoring the Incident/Change request, task, Work order and problem ticket and keep SLA Green.
• Attending daily touch base calls of incident, change and problem with service management team.
• Attending weekly basis, the tower lead call and understand the give the review of weekend activity.
• Discuss on every 6 months with team members and fill the performance details in tool.
• Document the best practices to increase the efficiency of the process.
• Accountable for the presenting and explaining the following:
• Deliverable of the project
• Benefits of the proposed ideas
• Cost involvement

WORK EXPERIENCE:

Confidential

Architect and Capability BI Lead

Environment: SAP BI 4.3/4.2, ROAMBI, Qliksense, 360, SAP HANA, UiPath

Responsibilities:

• Handling the 12 team members of BI team of Application Development and Administration.
• As a Administrator & Architect, I setup new BI4.3 platform to provide the feedback of new software to SAP. Solved old development issue and provide L3/L4 support to customer.
• Worked on automation to provide value added to customer using UiPath and Powershell.

Confidential

Environment: SAP BI, SAP Analytics Cloud, ROAMBI, Tableau, Spotfire, Qliksense, 360, BODS.

Responsibilities:

• Handling the 12 team members of BI team to Manage the Global BI Platform as Admin & Architect.
• Setup/Upgrade new platform and provide end to end L2/L3/L4 support.

Confidential

Analyst and Lead

Environment: BO XI 3.1 and BI 4.1, SAP BI 7.0