Sr. Technical Manager Resume

SUMMARY

Experience managing delivery of multi - functional (SaaS/PaaS) Enterprise Mobility, Disaster Recovery Business Continuity programs (DR-BCP) to large enterprises and translating the resulting recommendations into successful design and execution programs
Proven Agile reporting capabilities of Pre and post-commercial Product life cycle for Software & Hardware of wireless products. Working with cross functional teams (Global development & Business teams) to design & develop Mobility product features and solutions in OEM environment.
Experience of Software Build Integration & Release for ARM Based Mobile Chipsets using Version Control System (Perforce) Android OS Integration.
New product/feature development, enhancements for Qualcomm chipsets and Mobile security solutions. Tools - QXDM/QPST/Agilent8960/ANRITSU
Responsible for grooming the product backlog in collaboration with the Product Owners to ensure delivery of promised business value by tracking milestones and deliverables, monitor risks with mitigation plan.

TECHNICAL SKILLS

Wireless Technologies: 3G/4G-LTE, Mobile OS Android, Confidential OneUI, Tizen, KNOX SDKs

End User Computing: Confidential KNOX, MobileIron, IBM MaaS360, VMware AirWatch

Cloud & Virtualization Platforms: VMware, Amazon Web Services (AWS)

Project Management Tools: JIRA for defect Tracking, SCRUM, Perforce, Salesforce, SDLC

Operating Systems: Linux, Windows, Android, iOS

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Manager

Responsibilities:

Working with Telecom operators, for building & managing technical engagements with carrier teams to test & certify Confidential mobility Products and Security Solution
Assists KNOX engineering and Architecture teams in product design and development plans that meet or exceed defined customer requirements; assesses technology and execution risks and collaborates with stakeholders on decisions/strategy to achieve business goals.
Contributing to design & development of Confidential KNOX Cloud Solution (SaaS) and KNOX SDKs & APIs as per regional needs
Conducting Product Training for Sales team, Carriers, ISV/SI Partners on Mobility products and multiple KNOX Security Solutions.
Working with Key Accounts team for Product marketing and participate in customer meetings/ workshops.
Monitor & report key performance metrics for KNOX Solutions and update internal stakeholders on the monthly progress.
Understand field issues, areas of improvements in the product from Carrier technical teams and work with global engineering teams for supporting field issues & feature enhancements.

Confidential

Product Manager

Responsibilities:

Drive global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements for Confidential KNOX Products KNOX Configure / KNOX MDM .
Design KNOX Product feature roadmap for regional B2B market by working with engineering Teams and Subsidiary teams.
Collaborating with Global Partners MobileIron, IBM MaaS360, VMware AirWatch, and other Software Vendors (ISVs) to understand their solutions and its compatibility with Confidential mobility products to identify the right fit for regional markets.
Working with HQ Product Planning team & marketing team basis the VOCs & Inputs received from Subsidiary teams for new feature development or existing product/feature enhancements.
Training for Confidential Mobility products and KNOX Solutions through technical product presentations, Solution briefs to South West Asia regional Sales teams.

Confidential

Presales Architect

Responsibilities:

Working with ISVs to design & deploy enterprise mobile applications on Android ecosystem to create enhanced user experience for large & medium B2B customers.
Assisting Enterprise Sales Team for Government, Banking, MFI Projects & respond to Tender-Bids, RFP queries and Confidential B2B Customers for Confidential Mobility Products (Android Application Integration, EMM Implementations)
Analysis & debugging of Mobile Product performance issues reported from field by working with Confidential Global R&D Team and QA Teams
On boarding of Mobile Solution Partners (SIs & ISVs) under Confidential Enterprise Alliance program by evaluating their mobility solutions, software.
Analyzing technical issues reported from field and fixing these issues through close co-ordination with global development Teams.