SUMMARY

• 8+ years of professional experience in Software Development with strong technical skills and experience in Salesforce.com and Force.com platform as an administrator.
• Salesforce certified Administrator.
• Experience in Administration, Configuration, Implementation, Lightning and support experience with Salesforce platform.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visualforce pages, classes, Controllers, triggers, Components, Tabs, Custom Objects, Reports, Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing Rules, Workflows.
• Experienced in building the user stories in Apex, Controllers, Visual force pages and Extensions.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.
• Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Experienced in deployments of Apex and VF pages across DEV, Test and Production instances using Eclipse.
• Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
• Working Knowledge in Generating Reports, Dashboards, customized reports and analyzing the data in SFDC.
• Expertise in using tools such as Eclipse IDE and Apex Data Loader.
• Good Experience on Java and OOPS concepts
• Experience in developing applications using Java, J2EE, Jdbc, Servlets, Jsp, Eclipse, and Tomcat.

TECHNICAL SKILLS

Salesforce: Salesforce CRM, Lightning Application, Apex Custom Controllers, ApexClasses, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Import Wizard, Force.com Platform (Sandbox and Production)

Integrating Tools: Apex Data Loader, Import Wizard, DataLoader.io

Languages: Apex, Java, C, C++, SQL, SOQL, SOSL.

Frameworks: Lightning Framework

Web Technologies: HTML, XML,CSS, Java Script, SOAP API, REST API

Servers: Apache Tomcat

IDE: Eclipse, Eclipse IDE Plug-in

Database: SQL Server, My SQL

Primary Skill category: Sales force (Apex, visual force, Lightning, CPQ),Java/J2EE

Web Technologies: HTML, JSP

Servers: Apache Tomcat

IDE: Eclipse, Eclipse IDE Plug-in

Scripting Languages: Java script, CSS

Database: SQL

PROFESSIONAL EXPERIENCE

Confidential, Plano,Texas

Salesforce Developer and Administrator

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked with implementation of Sales cloud using the Accounts, Opportunities objects.
• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Worked in developing various Apex classes, components, and Visual Force pages in Opportunity and Contracts entities.
• Integrated Apex with External services by making callouts that used SOAP and REST
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects.
• Customized the standard application by modifying objects According to valid business requirements.
• Create custom and modify standard salesforce objects Accounts, Contacts and Case managements
• Created custom controllers implementing complex code for retrieval from Salesforce Service cloud to Visual Force pages.
• Implemented Workflow rules, Approval process and its associated actions like Creating Task, Email Alert and Field updates.
• Writing and improving the test class to Increase the Code Coverage.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.

Confidential

Salesforce Developer and Administrator

Responsibilities:

• Expertise in Requirement gathering, Design, Configuration, Customization, Documentation, Testing & Implementation of CRM applications.
• Worked with implementation of Sales cloud using the Accounts, Opportunities objects
• Understand the overall scope and requirement of the project and translate business requirements into functional specifications and creating High Level Design documents.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.
• Designed System Configuration Enhancements (Dashboards, Reporting, Sharing Rules, Role Hierarchy, etc.).
• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Developed salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Worked on various Salesforce.com Standard objects and custom objects, Tabs, validation rules, formula fields and custom business logic using Apex Classes & Visualforce pages.
• Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,
• Developed complex VisualForce pages using standard, custom controllers and components.
• Involved in Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto response rules, escalation rules).
• Developed several Custom Reports & Dashboards that are used by Business user and Managers.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Involved in system integration using Call Outs, Triggers and outbound messaging.
• Performed data migration into salesforce application using apex data loader through CSV files.
• Created Email templates in Text, HTML and visual Force necessary for the application.