Senior Manager IT Resume

SUMMARY

Accomplished technology leader with extensive experience in overseeing and directing IT development, operations, and personnel of an organization.
Expertise in data warehousing, data integration, data management, business intelligence, reporting and analytics with broader experience in Hybrid cloud data warehousing, big data ingestion and BI and analytics tools in agile delivery environment.
Proven leader with a history of mentoring and leading Global teams in end - to-end delivery of data warehousing, data integration, data management, reporting, BI and Analytics solutions.
Possess strong operations experience in achieving Operational excellence in supporting several quarter end real-time bookings reporting and critical Fiscal reporting needs, daily operational and analytical global reporting needs of $5B company from enterprise data warehouse with data strategy and insights to executive leaders and business users.
Exemplary communications, people management, and interpersonal skills.

TECHNICAL SKILLS

Teradata | SAP Business Objects | Informatica | Informatic Cloud | Informatica Data Quality | Master Data Management | Power BI | Oracle ERP | Appworx Scheduling | Golden Gate Replication | Salesforce | SQL Performance Tuning|
SQL Server | Data Integrator | Relation Junction | Oracle Cloud PLM & SPM | Anaplan| Oracle | Qlik View/Qlik Sense | Zuora (Subscription Platform) | Service Exchange reporting| Project Management

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager IT

Responsibilities:

Managed 18-member data services team, comprised of 10 full time employees and 8 contractors.
Led team in building and supporting many Operational & Analytical Business Objects Universes, many Data Load jobs, many dashboards related to Bookings, Opportunities, Entitlements, Supply chain, Zuora Subscriptions data, Consumer Orders, Payment data, Consumer Auto-billing data, Entitlement data for threat analytics teams.
Re-designed and simplified processes and applied best performance tuning technics in close coordination with Database teams, resulting in bookings reporting from earlier 10 days to near real time booking reporting.
Supported critical Live Bookings and Opportunity data reporting through Power BI Dashboards to C Level leadership for many Quarters.
For Sales Teams leveraged Data Science and ML implementation using R and SAS based on customers product Installation data to show case Cross Sell/Up Sell, Churn Models, Opportunity predictions for sales enablement. Provided needed integration support for Sales forecasting tool Anaplan implementation leveraging Customer Registry/Master Data Management implementation.
Successfully led team in migrating Data Load Jobs & Business Object changes to fork-lift Oracle to Teradata for Consumer Business related Applications.
Directed vendor consolidation effort of teams supporting Data Integration and BI Operations.
Managed cutover planning & execution for larger ERP integration projects, M&A projects, divestiture projects, data center migration & Disaster recovery (DR) setup projects
Ensured on-time delivery of end-to-end implementation of data services changes in Data Loads, dashboards, Business Objects universes and reports for major ERP migration projects and regular releases.
Closely coordinated with source teams and database teams in providing near real time data using Oracle and Teradata replication technologies to business users for operational reports.

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