SUMMARY:

• Over 8 Years of IT experience that includes over 5+ years of experience in Salesforce.com CRM Platform and Apex technologies and around 3 years of experience with Java/J2EE.
• Proficient in all phases of Software Development Life Cycle ( SDLC ), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in SalesForce.com
• Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing UML diagrams such as Activity, Class, and Sequence diagrams in addition to creating Business Requirements Document ( BRD ).
• Worked on customization of various salesforce.com standard objects that are a part of Sales cloud , Service cloud like Accounts , Contacts , Opportunities , OLI , Products , Price books , Cases , Leads and Campaigns .
• Extensive experience in writing Apex classes and Triggers and creating Visual force pages.
• Excellent knowledge in writing SOQL and SOSL queries .
• Extensive hands - on experience in creating and managing Apps , Page Layouts , Search layouts .
• Proficient in performing large and small-scale data migration from legacy system like Oracle , SAP to Salesforce using Migration Tool, Apex Data Loader and Salesforce Import and Export Wizard.
• Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Process Builder, Workflows, Escalation Rules and Auto-Response Rules.
• Excellent understanding of Roles, Profiles, Permission sets and sharing rules in Salesforce.
• Extensive experience of working on web service call outs using the SOAP & REST API .
• Good knowledge of JQuery , JavaScript , HTML , XML and WSDL .
• Good understanding of Sales cloud , Service cloud , Partner portal and Customer portal .
• Hands on experience in creating and implementation of Role Hierarchies for system security design.
• Expertise in working with Force.com Plug-in and Eclipse IDE for writing business logic in Apex programming language .
• Have excellent knowledge in implementing Batch Apex, Schedule Jobs and scheduling reports and dashboards.
• Experienced with Lightning UI development and working on Lightning Process Builder.
• Have extensive experience in deploying code from Sandbox to Production using change sets and using eclipse and ANT tools.
• Working knowledge on ETL tools like Informatica, Power center, SSIS .
• Have a good experience in working with Java , Servlets , JSP, scripting languages XML, CSS, XSD, HTML, Oracle, web service, JavaScript, SOAP, WSDL, My Eclipse, AJAX, SQL and Microsoft SQL Server.
• Expertise in design pattern methodologies implementation.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Eclipse, Force.com Eclipse IDE Plug: in, Force.com Data Loader Force.com Connect for Outlook, Visual Studio, Force.com Platform (Sandbox, and Production), Informatica.

Programming languages: C, C++, Apex, Java, Java Script, SQL.

Web Design Tools: JavaScript, XML, HTML, XHTML, CSS, AJAX, SOAP, WSDL.

Methodologies: Agile, Scrum, Waterfall

Database: Oracle, MS Access, SQL Server 2008.

IDE / Other Tools: Force.com IDE, Workbench, Force.com Explorer.

WORK EXPERIENCE:

Confidential, Philadelphia, PA

Salesforce Developer

Responsibilities:

• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Designed and deployed Custom tabs, Custom Settings, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented most of the features with toggle functionality which helped to handle the feature in user based, division based and region based level.
• Worked on various REST Web service callouts.
• Worked in Continuous integration and helped progression and Regression cycles.
• As a salesforce developer, worked closely with QA team to resolve progression and regression defects.
• Customized Visualforce pages using Angular JS, Bootstrap to support Salesforce1 mobile applications.
• Involved in UI and DB Design for Mobile application.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Redesigned all the Portal pages using Bootstrap3 for making it responsive in various Desktop, Tablet and Mobile devices.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used SOQL&SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Used Data loader to load the records on to the force.com platform.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Involved in migrating the data from Oracle database to Salesforce application using Apex DataLoader.
• Worked in roll-out of Salesforce1 mobile and developed Lightning Components - Controllers, Helpers and Styles.
• Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Experienced in Unit Testing, for the customizations and developments done during the project.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.
• Defining/designing SOAP web services to interact with CSP, CTP and Work Bench.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Worked in Agile environment and provided status updates in daily stand up calls.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Englewood, CO

Salesforce Developer

Responsibilities:

• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed Custom Objects, Custom Reports and configured analytical snapshots to dump the data on a regular basis for sales performance and lead generation statics.
• Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Exposed to UI lightning design along with visual force pages for latest custom page design.
• Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.com S-Objects. Used it to read, extract, and load data from Comma Separated Values(CSV) files
• Developed Visualforce pages to meet the organization requirement for the new look and feel.
• Developed Custom Controllers and used controller extensions to show data in the visual force pages.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.
• Creating documentation for deployments and deploying all Salesforce.com changes in Developer Sandbox to test Sandbox to QA sandbox when once sanity check has been done.
• Used SOQL&SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor limits.
• Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules, managed migration and release of Service Cloud.
• Worked on integration of two instances using APEX REST API callouts. Configured Connected App to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation) using REST API.
• Extracted the data from Salesforce.com application into the external databases for generating large data reports using the Informatica on Demand.
• Developed Apex triggers for avoiding duplication of leads from various resources.

Environment: SFDC, Force.com, Custom Objects, Informatica, Custom Tabs, Validation Rules, Sharing Rules, Web Services, REST API, Triggers, Controllers, Workflows.

Confidential, Eagan, MN

Salesforce Developer

Responsibilities:

• Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Written SOQL, SOSL queries necessary for the application in Apex Classes and Triggers.
• Implemented Web-to-Lead and Web-to-Case automation.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Specially worked on Case Management with Workflow & Approval Process, User Entitlements and Role hierarchy for Salesforce.com Applications.
• Implemented Field Level Security for sensitive data holder fields.
• Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.
• Created Queues, Public Groups and Email Templates.
• Worked on support tickets in the following area: Roles, Profiles, Access Settings, Workflow Rules, Validation, creation and modification of fields and page layouts, upload of data.

Environment: SalesForce.com CRM Application Platform, Apex Language, VisualForce, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidential, Pennington, NJ

Salesforce Developer

Responsibilities:

• Gathered requirements for the salesforce.com as per project requirement using different methodologies and tools.
• Developed the business and functional requirement specification describing and prioritizing of the requirement.
• Designed Organizational Hierarchy and roles as per company need and set all the profiles permission and privileges, organized sharing group for data access single-sign-on and security.
• Implemented Knowledge articles and installed public knowledge base.
• Designed VF pages and hosted them on Force.com sites.
• Worked with workflow rules, validation rules, formula and complex validation over multiple objects.
• Worked with App exchange application Informatica for data migration.
• Involved in setting up standard Object-Accounts, Contacts, Opportunity, Report& Dashboard, Lead and Campaign.
• Using the web service API to retrieve, deploy, create, update and delete customization information such as custom object definitions and page layouts, for your organization.
• Customize Salesforce.com with custom fields, links, objects, page layouts, buttons and recordtype, to meet specific business requirements.
• Designed process flow for dynamic Custom and Visual force pages for APEX triggers, Classes, Test methods & to implement the custom functionality.
• Used data Loader to transfer the data to production and Full sandboxes, used Eclipse IDE for complete Apex Programming.

Environment: Salesforce.com, Data Loader, Eclipse, Sales Cloud, Workflows, Approvals, Apex triggers, Visual force, Web Services.

Confidential

Java Developer

Responsibilities:

• Played an active role in the team by interacting with welfare business analyst/program specialists and converted business requirements into system requirements.
• Developed analysis level documentation such as Use Case, Business Domain Model, Activity & Sequence and Class Diagrams.
• Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.
• Developed and deployed UI layer logics of sites using JSP.
• Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages with Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed the XML data object to generate the PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Messaging and interaction of Web Services is done using SOAP.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.

Environment: J2EE, JDBC, Java, Servlets, JSP, Struts, Hibernate, SOAP, HTML, Java Script, MVC, WebLogic, XML, Eclipse IDE.