- Around 5+ years of experience designing, developing and implementing technical solutions, resulting in deep understanding of business system needs, and ability to manage and deliver projects to success.
- Enhancing my technical capabilities by learning Salesforce Einstein Analytics and have hands - on experience creating Dashboards, Datasets, Templates, Layouts for Desktop, web and mobile devices
- Self-motivated to learn new technologies. Successfully completed Trailhead modules and earned Trailblazer Expeditioner rank
- Have successfully earned salesforce Trailhead skills like - General, Reporting, CRM, Apex, Visualforce, Database, Security, Data Management, App Logic and Integration
- Hands-on experience creating Dashboards and various reports using widgets.
- Hands-on experience creating Data sets, Recipes, and Dataflow’s.
- Hands-on experience creating various type of charts and Dashboard for Desktop and Mobile app.
- Hands-on experience using Import, Export and data management tool
- Generate and maintain reports of existing clients monthly quarterly and yearly
- Customized standard objects like Account, Contact, Lead, Opportunity, Case and Campaign as needed.
- Knowledge in creating Roles, Profiles, Page Layouts, Record Types, and Assignment rules, Workflow Alerts.
- Knowledge of Actions, Approval Workflows, Reports, Dashboards, Outbound messaging.
- Knowledge of creating users and profile assignment
- Knowledge of developing Custom Applications, Custom objects, Custom fields, Custom Tabs, Custom components and Role page layouts.
- Knowledge of Security and Sharing Rules implementation at object, field, and record levels
- Knowledge in Apex and Visualforce, Force.com Apex Classes, Apex triggers, SOQL, and SOSL, Force.com API.
- Help in coordination with project team and accounts for the sales generated and targeted
- Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
- Knowledge on Batch Apex and Schedule Jobs.
- Coordination between various teams for requirement gathering business understanding and delivery of the modules
Languages: Apex, C, C++, VB, PL/SQL, UML
Confidential, Newark, DE
- Designed, implemented Custom objects, Custom tabs, Page layouts, Components to match the functional needs of the application
- Used process builder for creating automated business processes.
- Created Scheduled and Batch Apex jobs based on the business requirements.
- Added Lightning Component to Lighting Pages and Record Pages and worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application
- Created custom objects, validation rules, Visualforce pages, triggers by using Apex as per Customer requirement
- Developed Custom Report Types, Custom Reports and Dashboards to meet the reporting needs of the organization.
- Created workflow rules and defined related tasks, email alerts, and field updates.
- Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
- Created Formula fields, Cross Object formulas, Roll-up Summary fields and Dependent picklists.
- SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Preparing productivity reports using Salesforce (Sales Report, Production Report)
- Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements Handling Proposal’s Report status
- Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
- Opportunity Management for business support and technical support for its channel customers.
- Email Mail campaigns and create opportunities and leads
- Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
- Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
- Created custom objects, validation rules, Visualforce pages, triggers by using Apex as per Customer requirement.
- Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
- Created profiles, given permissions to role Hierarchies,
- Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report and Folders to assist in better use of Salesforce as a sales tool and configured various Reports for different user
Environment: Saleforce.com platform, Sales Cloud, Data Loader, Workflow, Approvals, TriggersValidation Rules, Reports, Custom Objects, Custom Tabs, Apex and Visualforce, Email Services.
Salesforce CRM Support
- Worked on Sales cloud with Accounts, Contacts, Cases and Solutions to generate towards developing Business
- Objective is to generate new business, create a prospective client list and support sales representative to carry forward the positive leads.
- Created workflow rules and defined task, email alert and field updates
- Created various Reports (summary reports, matrix reports,)
- Analyzed the target customers for promotional purposes and through which efficiently increasing sales.
- Organizing Mails content for various clients.
- Research regarding the various software packages used.
- Working on RFE & RFP
- Market research for Companies to gather requirement for business purpose.
- Coordinating between development, sales and marketing team.
Environment: Sales Cloud, Data Loader, Workflow, Approvals, Validation Rules, Reports, Standard objects, Page Layouts, Email Services.
- Defining the needs of the Business. Analyzing the requirement of the client Development of System that stores purchase details like Quantity, Parties and amount details, Sales details like Billing, Gross/total sales and for the day, Inventory activities like Maintaining Stock, Reorder Level, Expiry dates and Accounting activities like maintaining Sales statements and generation of Profit /Loss Statements and Balance sheet and daily/Yearly Expenses.
- Feature like Search Facilities for Particular item information, Daily/Monthly/Annual Reports and Store items based on barcode.
- Tools/Software: Visual Basic 6.0, Microsoft Access 2000.