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Salesforce Admin Resume

Newark, DE

PROFESSIONAL SUMMARY:

  • Around 5+ years of experience designing, developing and implementing technical solutions, resulting in deep understanding of business system needs, and ability to manage and deliver projects to success.
  • Enhancing my technical capabilities by learning Salesforce Einstein Analytics and have hands - on experience creating Dashboards, Datasets, Templates, Layouts for Desktop, web and mobile devices
  • Self-motivated to learn new technologies. Successfully completed Trailhead modules and earned Trailblazer Expeditioner rank
  • Have successfully earned salesforce Trailhead skills like - General, Reporting, CRM, Apex, Visualforce, Database, Security, Data Management, App Logic and Integration
  • Hands-on experience creating Dashboards and various reports using widgets.
  • Hands-on experience creating Data sets, Recipes, and Dataflow’s.
  • Hands-on experience creating various type of charts and Dashboard for Desktop and Mobile app.
  • Hands-on experience using Import, Export and data management tool
  • Generate and maintain reports of existing clients monthly quarterly and yearly
  • Customized standard objects like Account, Contact, Lead, Opportunity, Case and Campaign as needed.
  • Knowledge in creating Roles, Profiles, Page Layouts, Record Types, and Assignment rules, Workflow Alerts.
  • Knowledge of Actions, Approval Workflows, Reports, Dashboards, Outbound messaging.
  • Knowledge of creating users and profile assignment
  • Knowledge of developing Custom Applications, Custom objects, Custom fields, Custom Tabs, Custom components and Role page layouts.
  • Knowledge of Security and Sharing Rules implementation at object, field, and record levels
  • Knowledge in Apex and Visualforce, Force.com Apex Classes, Apex triggers, SOQL, and SOSL, Force.com API.
  • Help in coordination with project team and accounts for the sales generated and targeted
  • Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
  • Knowledge on Batch Apex and Schedule Jobs.
  • Coordination between various teams for requirement gathering business understanding and delivery of the modules

TECHNICAL SKILLS:

Languages: Apex, C, C++, VB, PL/SQL, UML

Web Technologies: HTML, DHTML, JavaScript, jQuery, VBScript, XML, XHTML

PROFESSIONAL EXPERIENCE:

Confidential, Newark, DE

Salesforce Admin

Responsibilities:

  • Designed, implemented Custom objects, Custom tabs, Page layouts, Components to match the functional needs of the application
  • Used process builder for creating automated business processes.
  • Created Scheduled and Batch Apex jobs based on the business requirements.
  • Added Lightning Component to Lighting Pages and Record Pages and worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application
  • Created custom objects, validation rules, Visualforce pages, triggers by using Apex as per Customer requirement
  • Developed Custom Report Types, Custom Reports and Dashboards to meet the reporting needs of the organization.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
  • Created Formula fields, Cross Object formulas, Roll-up Summary fields and Dependent picklists.
  • SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Force.com Sites, Apex, Data Loader, HTML, JavaScript, Dashboards, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Triggers

Confidential

Salesforce Admin

Responsibilities:

  • Preparing productivity reports using Salesforce (Sales Report, Production Report)
  • Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements Handling Proposal’s Report status
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Opportunity Management for business support and technical support for its channel customers.
  • Email Mail campaigns and create opportunities and leads
  • Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Created custom objects, validation rules, Visualforce pages, triggers by using Apex as per Customer requirement.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created profiles, given permissions to role Hierarchies,
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report and Folders to assist in better use of Salesforce as a sales tool and configured various Reports for different user

Environment: Saleforce.com platform, Sales Cloud, Data Loader, Workflow, Approvals, TriggersValidation Rules, Reports, Custom Objects, Custom Tabs, Apex and Visualforce, Email Services.

Confidential

Salesforce CRM Support

Responsibilities:

  • Worked on Sales cloud with Accounts, Contacts, Cases and Solutions to generate towards developing Business
  • Objective is to generate new business, create a prospective client list and support sales representative to carry forward the positive leads.
  • Created workflow rules and defined task, email alert and field updates
  • Created various Reports (summary reports, matrix reports,)
  • Analyzed the target customers for promotional purposes and through which efficiently increasing sales.
  • Organizing Mails content for various clients.
  • Research regarding the various software packages used.
  • Working on RFE & RFP
  • Market research for Companies to gather requirement for business purpose.
  • Coordinating between development, sales and marketing team.

Environment: Sales Cloud, Data Loader, Workflow, Approvals, Validation Rules, Reports, Standard objects, Page Layouts, Email Services.

Confidential

Developer

Responsibilities:

  • Defining the needs of the Business. Analyzing the requirement of the client Development of System that stores purchase details like Quantity, Parties and amount details, Sales details like Billing, Gross/total sales and for the day, Inventory activities like Maintaining Stock, Reorder Level, Expiry dates and Accounting activities like maintaining Sales statements and generation of Profit /Loss Statements and Balance sheet and daily/Yearly Expenses.
  • Feature like Search Facilities for Particular item information, Daily/Monthly/Annual Reports and Store items based on barcode.
  • Tools/Software: Visual Basic 6.0, Microsoft Access 2000.

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