SUMMARY:

• Infrastructure Consultant, Confidential Cloud PaaS specialist with 14 years of hands - on experience in leading and supporting the design, development, testing and launch of enterprise-class infrastructure solutions in OCI and middleware technologies.
• Specializes in leading projects and programs to develop systems used by large-scale, global user groups.
• Effective coach and trainer with the ability to motivate and organize teams.
• Maintain continuous alignment of project scope with strategic business objectives, making recommendations to modify and improve the project when necessary.
• Creative problem solving and time management skills coupled with outstanding interpersonal skills facilitate tangible and seen results.
• Built, configured, deployed, patching, system monitoring and performance of Confidential Cloud PaaS environment and services offered by Confidential PaaS.
• Part of Confidential Core team who Built Confidential Cloud PaaS environment for Confidential .
• Spearheaded the development of architecture diagrams, Building Infrastructure components and enabled the rollout of strong practices for new and ongoing governance and maintenance of Confidential Cloud PaaS components
• Expertise in using Devops tools like GitHub, Jenkins for CI/CD, Chef, Ansible, Docker, Kubernetes and Terraform
• Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Collaborated with business leadership to create and execute a project blueprint supporting transformation objectives and timelines.

CAPABILITIES THAT ENABLE STRONG BUSINESS OUTCOMES:

• Cloud PaaS Architecture
• Infrastructure Architecture
• Solution Deployment
• Incident Management
• Change Management
• Governance/Risk Compliance
• Effective Communication
• IT Operations
• Team Leadership
• Strong Analytical Skills
• Strong Collaborative Skills
• Stakeholder Management
• End User Support
• Requirement Analysis
• Costing and Budgeting

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Cloud PaaS Admin Technical Lead & Devops Lead

Responsibilities:

• Spearheading the team of 10 Team Members and supporting Operations.
• Responsible for Project Delivery and on Project operation on Daily basis.
• Deliver end-to-end PM processes autonomously, including planning and allocating resources, as well as risk, time, budget, and quality management, working across teams, monitoring and reporting, documentation, and record keeping
• Responsible for Incident Management and Change Management
• Understanding and coordinating client’s needs / enhancements, customization of products accordingly and consult with technical team to provide solutions as per the delivery schedules.
• Deriving the team to meet 100% SLA as Team and providing justification if there is any SLA breach on the same.
• Understand client standards and policies for project completion.
• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement
• Ensure incidents are escalated and facilitated to enable efficient and timely service restorations
• Communicate with all levels of management regarding Priority 1 and Priority 2 incidents
• Chairing conference calls with participants including Service Managers, Technical Support teams, Clients and Third Parties vendors
• Issuing communications during the progress of a Major Incident
• Identifying appropriate timelines and targets for recovery actions, feedback and communications
• Contributed in project architecture design
• Design and administer DevOps automation solutions for systems hosted in Confidential Cloud. This includes evaluating systems deployed on on-premise, private and public cloud platforms and migrating them to equivalent Confidential PaaS, IaaS, DBaaS and SaaS offerings.
• Blueprint and deploy infrastructure in a coded manner (infrastructure as code) using Chef, Ansible, Terraform, Jenkins and Git for configuration management of virtual environments.
• Migrate legacy applications into containers managed with Docker and Kubernetes.
• Build tools for continuous integration and delivery of patches and vulnerability remediation.
• Creating Compartments, VCNs, Security Policies by using Confidential Cloud Service
• Creating and configuring Infrastructure like DBaaS, JCS, ODI, OIC, ATP for Confidential PaaS
• Experience in Confidential Integration Cloud (OIC)service technology, including the knowledge of using SOAP/REST web services and APIs.
• Experience in OIC inbound and outbound integrations.
• Coordinating with Confidential (Cloud Provider) and Confidential (Client) while building and troubleshooting the infrastructure.
• Automating Confidential infrastructure by using Terraforms.
• Create and Configuring Confidential Data Integrator.
• Experience in Confidential Enterprise Manager
• Setup Monitoring by using Confidential Management Cloud.
• Building and configuring new Weblogic domains for Confidential PaaS.

Confidential

IT Principal Consultant

Responsibilities:

• Part of a team who built Confidential Cloud PaaS environment from start to end, provisioned first customer for Confidential on Confidential Cloud PaaS and provisioned more than 1000 customers for Confidential PaaS and SaaS.
• Spearheading the team of 14 Team Members and supporting middleware Operations. managing Programs and Project Administration tasks including Minutes, Actions, etc.
• Responsible for Incident Management and Change Management
• Involved in end-to-end project management and ensuring effective management of various resources to meet project specifications.
• Develop cookbooks for applying service patches and upgrades.
• Develop Ansible playbooks for infrastructure deployments
• Used Terraform to build Test Environments
• Provisioning services for Confidential cloud customers
• Troubleshooting provisioning issues.
• Troubleshooting OVS and OVMM related issues.
• Creating Resource pools and Connections in OVAB ( Confidential Virtual Assembly Builder)
• Seeding racks and connection pools in provisioning servers to provision Confidential cloud customer services.
• Importing and registering new assemblies from OVAB to OVMM pools.
• Installing OHS and applying OHS Patches.
• Working on Confidential Cloud customer Service Requests
• Creating projects in Filers (Storage)
• Building and configuring new Weblogic domains for Confidential cloud
• Applying product-based patches and applying WebLogic patches.
• Install, configure and administer WebLogic Servers in various environments.
• Performance tuning, application deployment and testing Weblogic Tools and Weblogic Console
• Involved in configuration of new clusters, machines and managed servers
• Configuring JDBC Connection pool and Datasources
• Configuring JMS servers and JMS Queues and Topics
• Monitoring the performance and tuning the Application Servers and all the applications hosted on them
• Configured and created clusters and deployed applications over the cluster to provide failover and load balancing.
• Served as a single point of contact for project scheduling, change management and, customer escalations

Confidential

Technical Lead

Responsibilities:

• Steering the process of preparing SDR (Service Delivery Review) on monthly basis and managing COB (Continuity of Business) and tests.
• Responsible for Incident Management and Change Management.
• Ensure incidents are escalated and facilitated to enable efficient and timely service restorations
• Communicate with all levels of management regarding Priority 1 and Priority 2 incidents
• Building and configuring new Weblogic domains for more than 50 applications of Confidential Group Private Bank
• Install, configure and administer WebLogic Server 10.3 in various environments.
• Performance tuning, application deployment and testing Weblogic Tools and Weblogic Console
• Involved in configuration of new JVM, clusters, machines and node manager
• Configured Node manager to administer the Managed servers
• Configuring JDBC Connection pool and Datasources
• Configuring JMS servers and JMS Queues and Topics
• Configured and setup Secure Sockets Layers (SSL) for data encryption and client authentication.
• Monitoring the performance and tuning the Application Servers and all the applications hosted on them
• Configured and created clusters and deployed applications over the cluster to provide failover and load balancing.
• Responsible for Incident Management and Change Management
• Providing production, staging and development systems support (deployments, JAVA restarts, file/directory backups, environmental changes, Sev -1 changes, logs retrieval, etc.).
• Handling the tasks pertaining to Web Server/Application server troubleshooting, break fix maintenance, etc. with the help of other infrastructure teams & application support teams.
• Implementing RFC’s (Request for Changes) on production environment for web applications running on Weblogic, Iplanet, IIS protected by Siteminder as part of Global Change management. These RFC’s include the changes to policies in Siteminder.

Confidential

System Administrator

Responsibilities:

• Administering Weblogic (8.1) Servers in Test and Production environment
• Deployed various WAR, JAR, EAR applications in clustered environment
• Monitoring the health status of Weblogic servers
• Deployment of new applications and restarts of Weblogic servers
• Configured Node manager to administer the Managed servers
• Involved in monitoring health status of JMS Queues and Topics and JDBC Connection Pools
• Involved in writing shell scripts to clean up the log files
• Involved in build and deployment process.