SUMMARY:

• Dedicated leader with progressive experience in managing Global Delivery, Digital Apps Managed Services, Pre - Sales, Solution / Pursuit Management, Portfolio / Offering Operational Management and Strategic Growth Account Management in integrating best of the breed thought leadership to establish long-term revenue growth and client satisfaction.
• Lead operational teams in managing Data Center and Cloud Migration transformational projects.
• Experienced Solution Leader in architecting complex enterprise / technology solutions that spans multiple Confidential offerings including applications, infrastructure and platform-based solutions.
• Excel at project cost planning and iterative development.
• Pioneer in bringing Confidential Solution to clients at low cost and minimum risk to business.
• Served as Pre-Sales / Enterprise Solution Lead for Aerospace and Defense Industry client.
• Contribute in integrating global available offerings and best practices to resolve current business challenges and increase client satisfaction.
• Established brand new AMS Practice to provide Application Development, Maintenance and Support, Integration, Implementation, Upgrade and Re-Platform and Modernization Services, integrating global delivery center and data center.
• Developed and managed application and infrastructure services
• Provided Global IT strategic framework, vision and leadership in Application Managed Services and Infrastructure Operations Management, delivering quality services in resource planning, staffing and framework for managed services.
• Selected as Global Director to establish Global Operational Model for end-to-end Application Production Services and Infrastructure Support Services for 24x7 operations using global offerings and capabilities available within delivery centers.
• Established Governance Model to manage SLA, multiple vendors and stakeholders in Global Operation.
• Provided major contribution in system integration, application modernization and migration, application production support services, quality initiatives, data center support, change management, configuration management, program / project management, vendor management, global outsourcing management.
• Brought 25% or higher productivity savings over 5-year operation an average.
• The impact on the cost take out and margin improvement has been gaining proposition to clients reinvest in innovation and newer technology.

CORE COMPETENCIES / SKILLS:

Global Delivery Excellence & Apps Managed Services

Global Pre-Sales & Solutions

Portfolio & Strategic Account Management

Data Center & Cloud Migration

Change Management

Vendor Supplier Management Cost Reductions & Efficiency

Improvements - Risk Management

Release Management | SLA Management

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

VP Global Sales & Solution

Responsibilities:

• Collaborated with deal leader to put together compelling technical solution and value proposition for clients and negotiated technical solution aspects.
• Developed technical solution based on client requirements while ensuring IBM Global Services met profit goals and objectives over the life of the contract.
• Demonstrated product, service, and marketplace knowledge and experience when developing commercial constructs and business cases.
• Solved client’s problems and partnered with clients on transformation journey.
• Served as single point of contact for VP / Client Partner or CSE to build story / solution, providing oversight to all global Technical Solution Manager and integrating SMEs from respective technology / platform practice.

Confidential, Boston, MA

Solution Executive

Responsibilities:

• Led multiple RFP/RFI and Sole source proposal within industry-specific enterprise transformation through Solution Activities and client-specific solution reviews.
• Integrated Confidential, technology-based offerings through Cloud and Apps Migration CoE, Technical Solution Architects and Delivery Resources to pursue bids and propose client-specific solution.
• Planned Data Center migration and Digital Apps Migration to Cloud using Center of Excellence (COE) resources.

Confidential, Boston, MA

Global Senior Application Portfolio & Offering Lead

Responsibilities:

• Provided data center and application management services, application portfolio rationalization, application modernization, application mobility application advisory, and application testing services.
• Established Global Application Management Services Practice and Offerings to global client.
• Created Application Portfolio Offerings, serving and meeting global business opportunities.
• Single point of contact for Application Management Services within and outside firm.
• Performed Pre-Sales and Solution Architecting activities.

Confidential, Boston, MA

Senior Manager

Responsibilities:

• Performed AO solution planning and deal shaping.
• Created compelling value proposition and leveraged available assets and capabilities.
• Led and established operational excellence in a global scale.
• Managed CIO-IT Team along with business owner relationships.
• Set up SLA-based process to manage Operations through multi global locations.