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Technical Product Manager Resume

Dallas, TX

PROFESSIONAL SUMMARY:

  • I am a key contributor in developing cutting - edge technology solutions to business applications catering to Banking, Financial Services.
  • My subject matter expertise includes defining strategy, planning, architecture and implementation for digital transformation, process optimization, migration, Security enablement projects for card processing platforms, eCommerce payment gateways, enabling Confidential processing and security solutions.
  • Familiar with AML, KYC, OFAC regulations, Fed Bank operating rules.
  • I am a certified Blockchain expert.
  • My passion is to keep learning about rapid changes taking place in payments space such as P2P Faster Payments, Cross-Border Payments and PSD2 Open Banking etc.
  • I have strong experience in developing PCI Security Controls assessment, tokenization, encryption.
  • Familiar with Blockchain based uses cases for crypto payments (Bitcoin etc)

TECHNICAL SKILLS:

Technical Expertise: Business Architecture, TOGAF, Solution Architecture, AWS, Java/J2EE, Database technologies (ETL, DB2 and SQL), SOA, Jira, Middleware Technologies, Open API, AGILE Framework

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Technical Product Manager

Responsibilities:

  • Developed high level business case, requirements, roadmap for Confidential -Forte platform consolidation
  • Worked with Sales, Marketing, architecture/DevOps team and other stake holders to define Scope, high level design and requirements
  • Coordinate with Confidential -Forte card & Confidential processing vendors, acquirers to understand card brand mandates, security requirements
  • Developed scope and requirements needed to support payments from acquirers
  • Led small team of product team members, played payments subject matter expert role.

Technical product Lead

Confidential, Dallas, TX

Responsibilities:

  • Analyze business case, develop requirements/user stories and functional design for new business enhancements
  • Work with product owners, business take holders to prioritize user stories for new sprint
  • Schedule, led and drive meetings between various stakeholders of the project for successful implementation
  • Acted as a subject expert and point of contact for team to help in resolving complex issues raised during project execution

Confidential, Dallas, TX

Manager Payments & Security Practice

Responsibilities:

  • Assessed bank’s existing card holder environment infrastructure to define strategy to reduce PCI footprint on bank due to integration with acquired card processor
  • Analyzed existing PCI impact on corporate infrastructure, documented observations and gaps
  • Developed assessment report on PCI remediation to meet organization’s goals
  • Developed Request For Proposals (RFP) for Deloitte’s PCI remediation customers
  • Worked with Deloitte’s PCI security software HP Voltage Data Secure, Vormetric Data Security vendors to derive solution options

Confidential, NY

Payments Consultant/Architect

Responsibilities:

  • Validated Vantiv eProtect processor token vault solution eCommerce card and Confidential processing (onetime, recurring payments)
  • Developed high level token processing design flows for eCommerce platform and identified required services
  • Played key member role in integration of new payment platform Confidential S1 Postilion system
  • Led kick-off meetings with vendor to acquire Confidential S1 Postilion platform, Fraud Shield protection product ReD
  • Developed solutions options for successful implementation, presented to management
  • Developed requirements for authorization, settlement Kohl’s Confidential pay InApp, Gift Card and digital receipts solution
  • Developed solution architecture to enable Confidential pay, Gift Cards, digital receipt generation and Protegrity tokenization solution
  • Developed end-to-end design for dispute automation and tokenization projects
  • Coordinated between technical teams, business teams, implementation partner, product teams and management to develop end to end design
  • Presented final design at the architectural review board (ARB)

Confidential

Consultant

Responsibilities:

  • Successfully completed processor with zero defects for implementation of Discover & Amex card brand acceptance enablement
  • Developed requirements to enable tokenization for Card-Not-Present (CNP) and Subscription based payments
  • Led testing, System Integration, User Acceptance Testing (UAT) and deployment phases and implemented successfully.
  • Monitor and support daily Confidential payment processed through Confidential PEP+ system for both B2C and B2B customers
  • Resolve scheduling issues, exception handling during business operational hours
  • Analyzed end of day reports generated by Confidential PEP+ systems for processing all mortgage payments (ex: exception handling reporting, acknowledgement reports and reconciliation reports etc.)

Environment: SharePoint, Tokenization, DB2, VSAM, Confidential Compliance, Confidential Operating Rules, Confidential PEP+ EWS, ASAP, AML modules

Confidential, Libertyville, IL

Business Systems Analyst

Responsibilities:

  • Coordinated between 3rd- party vendors such as Title release, Vehicle Identification (VIN) generation, online auction (Open lane) and print vendors etc. to resolve Level-3 issues.
  • Providing recommendations, conducted knowledge sharing sessions and updated status reports.
  • Successfully applied short term and long term fixe to issues raised by business users to before SLA
  • Used MS-Word, PowerPoint, excel and vision extensively to develop documentation and flow diagrams.

Environment: Oracle, SQL, PL/SQL, Plan View, HP Service Manager, Mercury Quality Center and MS Office Suite

Confidential

Business Systems Analyst

Responsibilities:

  • Developed 4G liquidity requirements to furnish data in requested format
  • Worked with cross functional teams to understand underlying data base systems, tables to review requested information
  • Developed road map to defined phases of the project to meet Federal bank deadlines
  • Successfully tested and implemented in production

Environment: ETL Data Stage, IBM Mainframe, Or SQL, JIRA, SharePoint, SQL Navigator, Toad and MS-Office Suite

Confidential, Boston, MA

Technical Consultant

Responsibilities:

  • Analyzed and documented Sovereign's Confidential processing system, daily PEP+ payment processing
  • Ensured new systems payments, FED Confidential file processing for Confidential returns, exception handling, compliance, risk meet NACHA guidelines.
  • Coordinated between team based out Spain, Mexico and Boston to successfully complete testing and production activities
  • Developed workflow diagrams, flow charts and Data Flow diagrams using MS Visio.

Environment: IBM Mainframes, Z/OS, Share Point, Remedy ticket tracking tool, Confidential Check processing (PEP+), Confidential Processing, EDI 820 /ANSI X12 formats, NACHA formats, MS-Office Suite.

Confidential, Tampa, FL

Business Systems Analyst

Responsibilities:

  • Successfully developed integration requirements new global PLC card platform
  • Coordinated between teams supporting project from different regions
  • Generated and presented reports with management on daily progress of the project.

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