Data Analyst Resume

SUMMARY:

Highly motivated, forward thinking, creative and versatile professional with strong project management skills. Commitment to excellence, that supports strategic mission by identifying project issues, discover innovative solutions implementing strategies to achieve company aligned project objectives.
Over 10 years operational experience emphasizing process improvement and project management
Cross functional leadership
Ability to work in structured face paced environment
Work well independently or with a team
Motivate others towards best practice to advance company goals

SUMMARY OF SKILLS:

Oracle EBS NetSuite Microsoft Office (Word, Excel, PowerPoint) Changepoint Salesforce PeopleSoft Visio PeopleSoft

PROFESSIONAL EXPERIENCE:

Confidential

Data Analyst

Responsibilities:

Analyzed and reconciled 10k customer accounts specific to data and financial integrity
Collaborated on a team implementing and integrating Salesforce and NetSuite systems for Quote to Cash processes
Process and Gap analysis - Quote to Cash

Confidential, Bothell

Customer Operations Analyst

Responsibilities:

Worked successfully in cross functional roll as single point of contact between technical teams integrating projects
Assisted in implementation of Oracle EBS
Process and Data Analysis on best practices for operational and system requirements
Contract review validating data from 15k+ contract products and pricing for conversion to new software systems
Understand business objects, system requirements, implementation methodology, vetted for feasibility
Single point of contact between technical teams and Finance/Order Operations
User Acceptance Testing (UAT) documentation and audits for new products, processes and integrations
Managed Product Master of 10k+ items and created new SKUs (inventory items)
Working knowledge of overall workflow (Sales/Quoting, Order Mgmt., Delivery, Invoicing to Revenue - Quote to Cash)
Salesforce CPQ processes
Subject Matter Expert (SME) on Product Licensing and integrity of customer accounts
Coordinating work/activities of other to ensure timely delivery of company aligned projects
Liaised with senior leadership and provided status reports on company aligned goals

Confidential, Bothell

Accounting Clerk

Responsibilities:

Confidential

Office Coordinator

Responsibilities:

Confidential, Seattle

Ticket Sales Coordinator

Responsibilities:

Prepared Sales reports for distribution
Research for developing leads
Assist Executive staff requests
Maintain Business comp ticket requests
Liaison between Sales and Marketing for Pre-Game event logistics
Assist other departments with campaigns, mailings, maintaining customer accounts
Answer inbound phone calls regarding ticket questions and issues

Confidential, Seattle

Director of Marketing

Responsibilities:

Successfully managed and controlled marketing budget
Updated and maintained web site
Managed outside vendors including designers and printers
Planned, executed and analyzed various customer surveys
Created reports to reflect advertising success
Managed all trade show logistics
Worked with advertisers regarding product features and editorials
Interacted with engineering, sales and manufacturing on technical data relevant to marketing materials
Liaison with service bureaus and printer to complete various projects
Maintained inventory on literature, letterhead, envelopes and other company logo products

Confidential, Redmond

Marketing Coordinator

Responsibilities:

Supervised and training marketing support staff
Successfully managed and controlled 600k+ marketing budget
Managed contact data base used for sales leads
Generated reports to track marketing campaign response rates
Created and distributed press release and kits to editors
Planned and organized agendas and activities for regional and international sales conferences
Coordinated trade show participation including locations, setup personnel and marketing materials
Managed all advertising from conception to strategic placement
Maintained and coordinated web site development