PROFESSIONAL SUMMARY:

• Salesforce developer with 7 Years of IT experience that includes around 5 years of experience in Salesforce.com CRM Platform, 2 years of experience in developing applications using .Net with C#/VB.Net programming languages.
• Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service, and Support Administration.
• Expertise in SFDC Development using Lightning Application, Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options.
• Good Experience on Salesforce Lightning. Experience in third party integration with ERP (Marketing Cloud, Service Cloud) and writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader, Admin Garage, and Lexi Loader.
• Extensive experience with various Salesforce deployment methodologies including Change sets, Force.com Plug-in environment, Ant Migration tool kit, and Eclipse.
• Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards, and Reports.
• Strong Knowledge in AppExchange Applications for integrating with third-party applications.
• Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data loader, and Import Wizard.
• Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages & Custom Applications, Salesforce.com Service Cloud expertise.
• Experience working with Sales Cloud and Service Cloud.
• Extracted the data from salesforce.com application into the external databases like SQL, DB2 for generating large data reports.
• Microsoft Excel knowledge including SUMIF, COUNTIF, Vlookup functions and creating detailed Pivot tables to develop improved company reports.
• Good working knowledge of end to end Service Cloud implementation like CTI integration.
• Experience in scripting languages HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, ANGULAR JS, APEX Web Services API development skills, C#, Vb.Net, JavaScript, Web Services.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment, and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications.
• Experience working in Agile methodology, Scrum methodology, Waterfall model and Test-driven development.
• Experience with source control tools Git, Bit bucket, SVN, built salesforce code from the repository.
• Worked Developer and as well as a Business Analyst for full-cycle projects, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients

PROFESSIONAL EXPERIENCE:

Confidential, Findlay, OH

Salesforce Lightning developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com applications.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using a Data Migration tool called Data Loader.
• Worked extensively in customization of Sales and Service Cloud Console by embedding Visualforce pages in custom console components.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
• Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
• Implemented Scrum Agile methodology for the iterative development of the application.
• Involved in daily standup meetings, Scrum. This resulted in a good solution to the business requirement.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Confidential, Findlay, OH

Salesforce Developer

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Visualforce pages with fields, buttons, and using various components to invoke methods.
• Implemented web-based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Designed various Web Pages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Involved in data mapping and data integration from JD Edwards ERP to Salesforce.com.
• Installed Pervasive Data Integrator from the AppExchange for two-way integration with a JD Edwards ERP system.
• Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.
• Wrote SOQL and SOSL statements within custom controllers, extensions.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Designed and developed User Interfaces for SalesForce users as per requirements.
• Deployed Envox's Phone Link, a computer telephony integration solution from the AppExchange that adds screen pop and click-to-dial capabilities to Salesforce CRM.
• Used force.com IDE for developing custom applications.
• Wrote Test Plan and Test Case. Involved directly with the Test Team and did bug fixing using ClearQuest.
• Created Managed Package using Eclipse. Migrated from sandbox to production using FORCE.IDE

Environment: APEX, Web services, SOSL, SOQL, Informatica, Force.com IDE, Import Wizard, XML, Java Servlets, VisualForce Pages, Workflows, S-controls.

Confidential, Spartanburg, SC

Salesforce Developer

Responsibilities:

• Develop in-house applications using APEX, VisualForce, Visualflows, Triggers.
• Build User Interface as per mock-ups using Visual Flows.
• Enable VisualFlows to work with Salesforce Lightning.
• Implement Web App Security Features, Unit Testing/Penetration Testing.
• Business Automation using Workflow and Process-Builders and VisualFlows.
• Deployment and Release Management on Production.
• Integrating different 3rd Party APIs to Verify and Validate the information supplied by the Customer on Registration.
• Migration from Salesforce Classic to Salesforce Lightning.
• Enable Lightning Components on VF Pages.
• File & Document Management by building own Document Manager App in Salesforce Lightning.
• Enhance and Customize the Core Banking App nCino.

Confidential, St. Paul, Minnesota

Salesforce Developer

Responsibilities:

• Involved in complete development cycle requirement gathering, design, development, quality assurance, testing, maintenance, and support.
• Used and administered salesforce CRM, in a support capacity logging tickets, and running reports for performance-related metrics.
• Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields.
• Developed various Controller classes and Apex Triggers for various functional needs in the application.
• Design of VisualForce Pages, Dashboards, and various other components as per the client and application requirements.
• Implemented Salesforce Lightning Components for a small set of users within the organization.
• Created various Batch jobs and time-based workflows to update the data regularly. Created Dashboards using customized Dashboards components.
• Hands-on experience in Administration setup like Manage Users, Security Controls, and Data Management.
• Customized salesforce.com fields, page layouts, record types, list views, and queues.
• Development of Service catalogue which includes creating new catalogue items, designing workflows, and execution plans.

Environment: Lightning, Apex, Visualforce, inbox implementation, Triggers, Workflows, SOQL, SOSL, Data Loader, App Builder, Case Management, Email Alerts, Force.com IDE, Developer Console, Java Script, HTML.

Confidential, Findlay, Ohio

Salesforce Admin

Responsibilities:

• Invoked in Salesforce.com application setup activities and customized the apps to match the functional needs of the organizations.
• Agile Development Methodology was followed for the implementation. Worked closely with the sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Saleforce.com (SFDC).
• Implemented Apex Data loader “Command Line Interface (CLI)” to Load data into salesforce from staging area.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunity Line Items, Leads, Campaigns reports, and dashboards.
• Created new users, maintained and enhanced user groups, Chatter groups, roles, profiles, custom objects and fields, buttons, links, page layouts, workflows, approvals, email alerts, and sharing and validation rules.
• Design of VisualForce Pages, Dashboards, and various other components as per the client and application requirements.
• Identified and documented bugs and feature requests in the products, determined workarounds for the software defects.
• Worked closely with software engineers and customers to implement effective solutions along business-appropriate timelines.
• Involved in Unit Testing and wrote test Methods using Force.com utilities Conducted JAD sessions with the management, different 3rd party vendors, users, commercial and other stakeholders for open and pending issues to develop specifications.
• Implemented support services at various SDLC stages like custom development and production support.

Environment: Salesforce.com Enterprise Edition, Data Loader, Force.com IDE, Excel Connector, Apex Triggers, Apex Classes, jQuery, CSS Workflows, Visualforce (Pages, Component & Controllers), Custom objects, Sandbox data loading, Role Hierarchy, Service Cloud, Profile setup, Relationships, Dashboards, Reporting.

Confidential, Denver, Co

Programmer Analyst

Responsibilities:

• Implemented the business logic layer (BLL) and data access layer (DAL) using C#.NET, and ADO.NET and used ADO.NET Concepts like Command Object, Data Reader, Dataset in Data access layer for communicating with Database.
• Created views, controllers, and models using ASP. NET, MVC, C# within MS Visual Studio 2010, and Team foundation server.
• Extensively involved in developing components for Business and Data-tier using C#, ADO.Net.
• Worked on Strongly Typed Views and model-based bindings.
• I have worked with SQL server to create tables, stored procedures, Functions, and views and used JIRA for bug tracking.
• Developed SOAP-based solutions using Web Services, Web API, WCF, SOAP including RESTful services.
• Participated in error handling and troubleshooting using various log files.

Environment: .Net 3.0, C#, MVC framework, Web API, SOAP, SQL Server 2012, HTML, CSS, AJAX