It Director Resume
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Charlotte, NC
SUMMARY:
High - energy leader known for quickly solving problems and delivering results.
SKILLS SUMMARY:
- Hands - on IT Director with thirty years of Information Technology experience with progressive levels of management responsibility covering the following areas:
- IT Strategy and Planning . ERP (Microsoft Dynamics GP, JD Edwards, Sage Timberline)
- Budgeting and Forecasting . Vendor Management
- Process Reengineering . Software Development Life Cycle
- Project/Program Management . Team Leadership
- Disaster Recovery and Business Continuity . Automated Data Collection
- International IT project management experience in Canada, Mexico, Jamaica, United Kingdom and Spain.
TECHNICAL SKILLS:
- ERP (Microsoft Dynamics Great Plains V10, 2013, 2016) Implementations and Upgrades, Microsoft Office365
- ERP (JD Edwards Oneworld Version XE and Enterprise One Version 8.0) Implementations and Upgrades
- Business Intelligence (Targit BI), Data Warehousing, Systems Development Life Cycle (SDLC), HRMS, Paychex Point of Sales Systems (POS - ECRS Catapult, Micros, NCR Compris, Frog, Profit, Symphony)
- CRM Systems (Microsoft Dynamics, ACTSOFT), Facility Relocations and Startup
- Warehouse Management Systems (HighJump Collect for GP), Warehouse Control Systems, 3rd Party Logistics
- Microsoft Azure cloud backups, SQL Servers, SSRS, IT Helpdesk systems
- E-Commerce, EDI Systems, Web Portals, and FTP File Transfers
- Sarbanes-Oxley Compliance, PCI Compliance
- Transportation and Logistics Systems (ABF Freight, MAERSK. Starship, FEDEX, UPS)
- Automated Data Collection systems (Bar Coding and Scanning Systems) using Intermec and Symbol devices
- Radio Frequency ID (RFID) Systems/Wireless Communications
- Data and Voice Communications (including Voicemail and VoIP), LAN/WAN
- Scanning Software (Accellos, DSI, RFGEN), Barcoding Software (Loftware, Bartender, Labelview, Claricom)
- Telephone Accounting Systems, Time and Attendance Systems (TimeClock Plus, Time Matrix, Kronos, Jantek)
- Disaster Recovery Procedures/Business Continuity (Data Center/Systems)
WORK EXPERIENCE:
Confidential, Charlotte, NC
IT Director
Responsibilities:
- Defined and implemented corporate IT policies
- Project Manager for strategic corporate IT initiatives.
- Managed vendor relationships.
- Led the management/project team that successfully implemented the Confidential and HRMS/Payroll system for 3 sister companies
Confidential
IT Consultant
Responsibilities:
- Consultant for IT projects for small companies.
- Provided GP technical and functional expertise to companies.
Confidential, Duncan, SC
IT Director
Responsibilities:
- Responsible for implementing and maintaining the Microsoft Dynamics Great Plains (GP) ERP system.
- Managed key strategic initiatives related to growth strategies and acquisitions.
- Guided efforts to implement/migrate business units to a singular ERP solution.
- Technical and Functional expert for Microsoft Dynamics Great Plains (GP) ERP system.
- Headed IT team that supports 4 global locations.
Confidential, Columbia, SC
IT Consultant
Responsibilities:
- Consultant for IT projects on automated data collection.
Confidential, Charlotte, NC
IT Director
Responsibilities:
- IT Director for 2 sister companies, Confidential and Healthy Home Market (HHM).
- Technical and Functional expert for Microsoft Dynamics Great Plains (GP).
- Headed IT team that supported 11 locations (7 warehouse and sales offices and 4 grocery stores) 16/7.
- PM for all major IT initiatives the past 8 years, most of them cross-functional projects.
- Managed major projects like:
- Major Dynamics GP software upgrades and patches.
- Merger of a sister company in Orlando (adding $20 M in sales).
- Setup, implementation and maintenance of Dynamics CRM (hosted) to interface with the GP ERP system.
- Setup, implementation and maintenance of Microsoft Sharepoint to be the main depository of management reports and documentation.
- Upgrade of Microsoft Dynamics Great Plains (ERP).
- Integration of Business Intelligence (Targit BI) system into the ERP.
- Expansion of HHM with the opening 2 new locations and relocating the HHM corporate offices.
- Upgrade of 3rd party software that is integrated into Dynamics like Scanning, Collections Management and HRIS
- Disaster Recovery and Business Continuity projects.
- Upgrade of POS systems, hardware and software for HHM (twice in the past 5 years).
Confidential, Lansdowne, VA
IT Director
Responsibilities:
- PM for all major IT initiatives, most of them cross-functional projects.
- Managed major projects like:
- Relocation of the corporate office from Charlotte, NC to Lansdowne, VA.
- Set up of network, data and voice systems for the new corporate offices.
- Standardized data and voice communications for all company sites (airport food services).
- Standardized POS hardware by going with one vendor.
- Led the executive team that reviewed and implemented the corporate standards for the menu database.
- Successfully completed the Payroll systems conversion from Compass Group NAD’s SAP system to web-based ADP Payroll and Attendance system.
- Built the IT Department from scratch and headed IT team that supported 45 locations (in airports across the US and the Caribbean) 16/7.
Confidential, Morganton, NC
IT Director
Responsibilities:
- Part of the management team that managed the merger of IT business applications from the 3 companies that became HDM
- Responsible for all programming maintenance and development for JD Edwards ERP System and all stand-alone systems that interface with JD Edwards, including EDI Systems, Web Portals, IVR’s, and Point of Sales systems for the HDM stores.
