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It Director Resume

Charlotte, NC

SUMMARY:

High - energy leader known for quickly solving problems and delivering results.

SKILLS SUMMARY:

  • Hands - on IT Director with thirty years of Information Technology experience with progressive levels of management responsibility covering the following areas:
  • IT Strategy and Planning . ERP (Microsoft Dynamics GP, JD Edwards, Sage Timberline)
  • Budgeting and Forecasting . Vendor Management
  • Process Reengineering . Software Development Life Cycle
  • Project/Program Management . Team Leadership
  • Disaster Recovery and Business Continuity . Automated Data Collection
  • International IT project management experience in Canada, Mexico, Jamaica, United Kingdom and Spain.

TECHNICAL SKILLS:

  • ERP (Microsoft Dynamics Great Plains V10, 2013, 2016) Implementations and Upgrades, Microsoft Office365
  • ERP (JD Edwards Oneworld Version XE and Enterprise One Version 8.0) Implementations and Upgrades
  • Business Intelligence (Targit BI), Data Warehousing, Systems Development Life Cycle (SDLC), HRMS, Paychex Point of Sales Systems (POS - ECRS Catapult, Micros, NCR Compris, Frog, Profit, Symphony)
  • CRM Systems (Microsoft Dynamics, ACTSOFT), Facility Relocations and Startup
  • Warehouse Management Systems (HighJump Collect for GP), Warehouse Control Systems, 3rd Party Logistics
  • Microsoft Azure cloud backups, SQL Servers, SSRS, IT Helpdesk systems
  • E-Commerce, EDI Systems, Web Portals, and FTP File Transfers
  • Sarbanes-Oxley Compliance, PCI Compliance
  • Transportation and Logistics Systems (ABF Freight, MAERSK. Starship, FEDEX, UPS)
  • Automated Data Collection systems (Bar Coding and Scanning Systems) using Intermec and Symbol devices
  • Radio Frequency ID (RFID) Systems/Wireless Communications
  • Data and Voice Communications (including Voicemail and VoIP), LAN/WAN
  • Scanning Software (Accellos, DSI, RFGEN), Barcoding Software (Loftware, Bartender, Labelview, Claricom)
  • Telephone Accounting Systems, Time and Attendance Systems (TimeClock Plus, Time Matrix, Kronos, Jantek)
  • Disaster Recovery Procedures/Business Continuity (Data Center/Systems)

WORK EXPERIENCE:

Confidential, Charlotte, NC

IT Director

Responsibilities:

  • Defined and implemented corporate IT policies
  • Project Manager for strategic corporate IT initiatives.
  • Managed vendor relationships.
  • Led the management/project team that successfully implemented the Confidential and HRMS/Payroll system for 3 sister companies

Confidential

IT Consultant

Responsibilities:

  • Consultant for IT projects for small companies.
  • Provided GP technical and functional expertise to companies.

Confidential, Duncan, SC

IT Director

Responsibilities:

  • Responsible for implementing and maintaining the Microsoft Dynamics Great Plains (GP) ERP system.
  • Managed key strategic initiatives related to growth strategies and acquisitions.
  • Guided efforts to implement/migrate business units to a singular ERP solution.
  • Technical and Functional expert for Microsoft Dynamics Great Plains (GP) ERP system.
  • Headed IT team that supports 4 global locations.

Confidential, Columbia, SC

IT Consultant

Responsibilities:

  • Consultant for IT projects on automated data collection.

Confidential, Charlotte, NC

IT Director

Responsibilities:

  • IT Director for 2 sister companies, Confidential and Healthy Home Market (HHM).
  • Technical and Functional expert for Microsoft Dynamics Great Plains (GP).
  • Headed IT team that supported 11 locations (7 warehouse and sales offices and 4 grocery stores) 16/7.
  • PM for all major IT initiatives the past 8 years, most of them cross-functional projects.
  • Managed major projects like:
  • Major Dynamics GP software upgrades and patches.
  • Merger of a sister company in Orlando (adding $20 M in sales).
  • Setup, implementation and maintenance of Dynamics CRM (hosted) to interface with the GP ERP system.
  • Setup, implementation and maintenance of Microsoft Sharepoint to be the main depository of management reports and documentation.
  • Upgrade of Microsoft Dynamics Great Plains (ERP).
  • Integration of Business Intelligence (Targit BI) system into the ERP.
  • Expansion of HHM with the opening 2 new locations and relocating the HHM corporate offices.
  • Upgrade of 3rd party software that is integrated into Dynamics like Scanning, Collections Management and HRIS
  • Disaster Recovery and Business Continuity projects.
  • Upgrade of POS systems, hardware and software for HHM (twice in the past 5 years).

Confidential, Lansdowne, VA

IT Director

Responsibilities:

  • PM for all major IT initiatives, most of them cross-functional projects.
  • Managed major projects like:
  • Relocation of the corporate office from Charlotte, NC to Lansdowne, VA.
  • Set up of network, data and voice systems for the new corporate offices.
  • Standardized data and voice communications for all company sites (airport food services).
  • Standardized POS hardware by going with one vendor.
  • Led the executive team that reviewed and implemented the corporate standards for the menu database.
  • Successfully completed the Payroll systems conversion from Compass Group NAD’s SAP system to web-based ADP Payroll and Attendance system.
  • Built the IT Department from scratch and headed IT team that supported 45 locations (in airports across the US and the Caribbean) 16/7.

Confidential, Morganton, NC

IT Director

Responsibilities:

  • Part of the management team that managed the merger of IT business applications from the 3 companies that became HDM
  • Responsible for all programming maintenance and development for JD Edwards ERP System and all stand-alone systems that interface with JD Edwards, including EDI Systems, Web Portals, IVR’s, and Point of Sales systems for the HDM stores.

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