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Senior Kronos Consultant Resume

Rochester, NY

SUMMARY

  • Around 9 years of diversified experience in Quality Assurance & Software Testing with IT over implementation, rollout and production support as Kronos application engineer and Production Support experience in Kronos Timekeeper as a Kronos Consultant.
  • Experience in managing the data using WIM and Kronos Connect in different interfaces platform (ADP) and familiar with WFC Version 8.1 and expert with Kronos Workforce Central Versions 5.0, 5.1, 5.2 and 6.0, 6.1, 6.2, 6.3, 7.0,8.0.
  • Great understanding and involvement in the full Software Development Life Cycle (SDLC), testing life cycle and defect life cycle.
  • Was part of a recently concluded Kronos Workforce Dimensions project spanning US, Europe, South East Asia.
  • Highly knowledgeable in structured methodologies such as Waterfall and Agile.
  • Participated in EAI /B2B which allowed me to use most of the Dell Boomi Platform.
  • Well - versed in test plan formulation from requirements, creation of test scenarios from Use Cases, and test case design from system design document .Adept in executing them as well as, tracking of execution against the plan during the testing phase and managing defects from inception to resolution.
  • Experienced in automated testing tools including Quick Test Pro and Win Runner.
  • Experienced in using test tools for test management, requirements traceability, defect tracking- HP Quality Center and Mercury Test Director.
  • Profound knowledge of ASAP methodology and involved in three full life cycle implementations using DELL Boomi.
  • Performed all kinds of testing including Black box, White box, Integration, System, Staging, Smoke, Functional, Regression, Data Driven, User Acceptance and Performance.
  • Strong knowledge in writing complex SQL queries. Extensively used SQL queries for data validation and creating test data.
  • Experience in Integrating SAP SuccessFactors, Salesforce CRM, Workday, NetSuite, Oracle E-Business Suite, SAP S4 HANA, SAP ERP systemsusing DELL Boomi Integrations.
  • Hands-on experience in database testing for databases like Oracle, SQL Server and DB2.
  • Solid experience in testing Web Applications running on distributed environments such as the J2EE Platform and BEA Web Logic.
  • Expertise in Dell Boomi integration technology for the proposed architecture of integration processes.
  • Proven ability to provide accurate estimates for testing efforts in terms of resources and hours
  • Strong in the IBM MVS and CA-7 mainframe environment.
  • Actively involved in various meetings to streamline and enhance the testing process/plans mainly to reduce costs and avoid redundancy.
  • Created complex Stored Procedures, Triggers, Functions (UDF), Indexes, Tables, Views and other T-SQL code and SQL joins for applications following SQL code standards.
  • Responsible for full cycle implementation of Kronos version 6.3.
  • Expertise in gathering the requirements from the customer for their pay policies and configured PTO, Pay Cycle, Vacation.
  • Experience in Kronos Workforce Central Suite and BI implementations which include introducing best practices, requirement gathering, configuration, interface development, integration with SAP, PeopleSoft, Lawson, iSeries
  • Knowledge of HRIS Systems - ADP, Kronos, PeopleSoft, Oracle, SAP, Workday.
  • Experience in creating Kronos Connect interfaces using XML and API to Import employees. Labor levels, employee groups and to export employee's hours to Payroll Software.
  • Outstanding knowledge& working experience of Google Looker, Power BI & Cognos.
  • Experience in writing Stored Procedures, Views, and Functions in SQL using Oracle SQL Developer for data to SSRS reports.
  • Experience in configuration of Dell Boomi atom clouds, local atoms and molecules enabling landscapes for the proposed architecture for integration processes.
  • Solid understanding of Business Process definition, Detailing, SDLC methodologies proficient knowledge of SQL and Hyperfind.
  • Highly knowledgeable in Kronos support, labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos with vast experience in Kronos configuration and support.
  • Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.
  • Able to Analyze and handle complicated interfaces including calculations..
  • Proficient knowledge of MS office and SQL Server.
  • Expertise in end to end project designing and estimating of Kronos requirements.
  • Extensive experience in using MS project management tools and Knowledge of the full SDLC and/or CMMI level 3
  • Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems.
  • Create and manage project files to provide historical reference for the retention, protection, retrieval, and transfer of records.
  • Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
  • Good experience on Workforce Integration Manager (WIM), interfaces to channelize data and also used WIM for the reconfigurations of system software, inspecting results for an accurate environment.
  • Record retention policies - setup & maintenance, using setup data manager for migration between two instances using Workforce Record Manager (WRM).
  • Ablity to understand the flow of Unit Testing, QA, SIT and parallel testing.
  • Designed and developed Kronos WFC interfaces and applicable devices and also generated reports summary, POS imports and WIM upgrades.
  • Experience on other Dell Boomi Connectors called Atom Sphere API, and Atom Queues.
  • Adapt with creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).
  • Able to maintain a confidential work environment, including handling issues with discretion and good judgment.
  • Ability to work in a team environment while demonstrating organization, self-direction, and a strong problem solving skills.
  • Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
  • Ability to work efficiently in both independent and team work environments.
  • Excellent communicative, interpersonal, intuitive, analysis and leadership skills to perform precisely and deliver timely results.
  • Hands-on Configuration & Support experience in following areas in Kronos Workforce Central 6.0 - Workforce Scheduling, Accruals, Timecards, Activities, Attendance, WIM
  • Collaborated with the developers to develop interfaces used to transfer Kronos information to SAP payroll.
  • Hands-on experience on all Major versions of Kronos: v6.3, v7 and v8.
  • Expertise in creating Business Requirements Documentation (BRD), and Functional Requirements Documentation (FRD)
  • Experience in all phases of software development life cycle (SDLC) which includes User Interaction, Business Analysis, Design, Development, Integration, Documentation, Testing
  • Deployment, Builds, Configuration and Code Management, Production/Customer Support, Maintenance and Enhancements.

TECHNICAL SKILLS

Versions: Kronos v8.0, 7.0, 6.1, v6.2, v6.3 Confidential Timekeeping and Attendance, Confidential Accruals, Confidential Device Manager (WDM), Confidential Integration Manager (WIM) ; Work Force Scheduler (WFS) v6.1, v6.2, v6.3, v7.0, v8.0 Kronos tablet & Mobile.

Software/packages: MS Office Suite (Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Requisite Pro, Adobe Acrobat, Confidential Pages, Lotus Notes, Qlikview, Ultipro and IBM Cognos, Google looker.

Programming Languages: .NET, C, C++, HTML, XML, and SQLProcesses/Technologies: Waterfall, UML, Agile/Agile Scrum

Testing Tools: Atlassian, Jira, Application Lifecycle Management (ALM), ANT.

Automation Tools: Quality Center ERP Suite Oracle E-Business Suite, AP, PO, AR, AOL, Iexpense, iProcurement, HRMS.

Database and web technology: MS Access, SQL Server (SSRS, SSIS, SSAS), Oracle 10g/11g, MySQL, RDL PL/SQL, Visual studio, JavaScript Shell Script, Python, Angular, Batch Scripting, AJAX, HTML5, CSS3.

Operating Systems: IBM OS/400, MS-DOS, MS Windows 98/XP/Vista/7/8, Confidential Mac OS, Linux.

Kronos modules: Confidential, Accruals, Activities, Leave, Attendance, Advanced Scheduler, HR, Payroll, Paycode, Payrule, Workrule, Enrollment, Benefits, Forecaster and Kronos Confidential, Labor Levels, Labor Accounts, TeleStaff, Holiday setup, Overtime, Access Profiles, Display, Profiles.

Reporting Tools: Qlikview, Tableau.

PROFESSIONAL EXPERIENCE

Senior Kronos Consultant

Confidential, Rochester, NY

Responsibilities:

  • Independently configured the Kronos Confidential V8.0 Central Independently configured the Kronos Confidential time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
  • Time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
  • Managed support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
  • Participated in EAI /B2B which allowed me to use most of the Dell Boomi Platform.
  • Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Create and maintain 4500 and InTouch Terminals in Workforce Device Manager
  • Implemented Kronos Workforce HR/Benefits/Payroll from ADP and Created new OAF form user org mapping Security Matrix and Approval History Form.
  • Managed Complex leave and benefit accruals using Kronos Workforce TeleStaff using configurations provided by unit bargain agreement and rules.
  • Recommend best practices with usage and initial setup while planning for growth and keeping in mind that other projects were underway for Accrual Implementation and Advanced Scheduler with Forecasting.
  • Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
  • Maintain employee setup information to ensure accurate time worked, accrual, and pay calculations within Kronos.
  • Detailed functional changes of each application are documented in Functional requirements document (FRD). Involved in IT testing and validation before UAT.
  • Responsible for analysis and QA testing on system upgrades and new module implementations for the Kronos Workforce Management Suite.
  • Troubleshooting the Kronos configuration and 4500/Kronos InTouch issues.
  • Developed reports for business intelligence and analytics utilizing Power BI.
  • Worked on SuccessFactors Integration with Dell Boomi for all HCM module (Employee Central, Talent Management Recruiting, marketing, and onboarding).
  • Integrating multiple SaaS platforms like Salesforce and other legacy systems such as SAP ERP, Baan ERP using Dell Boomi.
  • Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
  • Worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related block components for Pay policies.
  • As a Kronos Consultant, I work on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment.
  • Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.
  • Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers.
  • Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1.
  • Configuration and Deployment of Kronos 4500 Biometric & InTouch clocks.
  • Involved in the process profile modification and deployment in kronos WFC.
  • Developed a healthcare System to manage the differentials of attendance and absence time for different HRIS Systems.
  • Expertise on Dell Boomi connectors called Disk, FTP, Mail, Database, Sales force, Web services listener, HTTP client, Web Services SOAP, REST clients, Success Factors.
  • Successfully managed and implemented many large-scale business transformation programs covering ERP system ( Confidential /Lawson M3 ( Confidential ), SAP, Oracle, MS Dynamics, MS NAV, ASW, PRMS, SYSTEM 21), Warehouse Management Systems, Retail Space Management (JDA Category & Space Management) Systems Integration & automation (ABB, robotics forklifts), Electronic Digital Marketing (EDM) (Adobe), Google Analytics, Google looker, ecommerce, Business Intelligence (QlikView, Cognos, SAP BO, Power BI).
  • Performed different dimensions of testing, Functionality, Usability, Reliability, Performance, and Regression testing. I am experienced in both Manual and Automated testing techniques.
  • Worked on data integration between Kronos, SAP, ADP and Oracle HCM Application.
  • Worked on Oracle HCM cloud to help our customers to streamline their global HR processes.
  • Worked on the Carryover balances loading to employees kronos through interface design in Oracle which populates kronos interface tables.
  • Post all delivery tickets and receivers daily in Red Prairie (JDA) WMS. Utilizes WMS Integration software and JDA systems on a daily basis.
  • Configure Kronos pay rules, pay codes, function access profiles, attendance, accruals, and display profiles - UAT testing and Unit testing - provide the training material.
  • Knowledge of HRIS Systems - ADP, Kronos, PeopleSoft, Oracle, SAP, Workday.
  • Implemented the full project lifecycle SDLC phases including requirements gatherings, development and quality assurance.
  • Implementation of JDA/Vortex Mobile Notification, Managed the errata log for the JDA application.
  • Design, build, test and deliver custom solutions when necessary to accommodate client requirements. This includes custom reports, workflows, web pages, and SQL processes.
  • Developed Connect scheduling interface to build Kronos schedules from 3rd party software.
  • Developed Connect interfaces for mass updates to both Kronos Timekeeping and Kronos HR.
  • Developed Shift, Pattern, and Scheduling Templates for recurrent staff scheduling.
  • Identified and corrected data set inconsistencies between HR and Timekeeping using Kronos. Connect and MS SQL Query Analyzer.
  • Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.
  • Identified, analysed and developed interfaces and Integration flows using Dell Boomi Event-based integration, Connectors, AtomSphere API.
  • Analyzed business requirements for the configuration and implementation of Enterprise eTime, time and attendance system, installed, configured, and test Kronos Confidential which include expertise in Confidential Forecasting, Scheduling, & Time Capture, Confidential, Accruals.
  • Managed a complete overlay of HR employee data after the client had abandoned HR maintenance for well over a year, all in a production environment with ongoing payrolls.
  • Provided support for ongoing Kronos Confidential timekeeping, ADP payroll, and Kronos HR systems.
  • Working with HR to provide timekeepers with necessary employee information.
  • Configured complex Pay and Work rules to meet Union Needs with help of various Kronos modules was also involved in a consultative role, recommend HR and Payroll best practices, along with Kronos best practices, and foster positive ongoing relationships with clients.
  • Responsible for guiding the Portal and ESS/MSS team through the SAP ASAP Methodology to deliver a fully integrated HCM solution.
  • Developed Multiple Interfaces for the Success Factor Integration with SOAP, REST, XML, WSDL, XSD, UDDI and JSON profiles in Dell Boomi.
  • Identify and responds to requests for Kronos training needs. Develops and provides both group and individual Kronos training to end users.
  • Configuration and maintenance of Data Collection Manager (DCM) for communication with over 250 Kronos wireless clocks

Senior Kronos Consultant

Confidential, Framingham MA

Responsibilities:

  • Implemented Kronos applications on various mobile platforms and worked with Work Force Device Manager (WDM).
  • Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Confidential.
  • Configuration and implementation of Kronos Payroll, Benefits, Human Resources, and Confidential for couple of clients.
  • Recently worked as an Integration consultant designing and developing interfaces between Salesforce and Legacy System using Dell Boomi.
  • Maintained application configuration relating to Kronos Confidential and Confidential Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labor Level entries and sets, hyperfind queries, Function Access Profiles, Genies, Scheduler Org Map.
  • Internal-Workforce Attendance Workshop and Trained managers with Historical Edits, Delegation of authority and other various Kronos.
  • Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.
  • Responsible for User Acceptance, Training and Support for Kronos Workforce 6.1 advanced Scheduler with Optimization and ERP.
  • Provided onsite one week training to customers of DELL Boomi. First three days to go over the Dell Boomi boot camp and the next two days to take on customer project and design and develop while on-site.
  • Expert in Data Warehouse development starting from inception to implementation and ongoing support, Strong Understanding of Power BI application design and development principles.
  • Worked as Functional Lead consultant using Kronos Workforce Central 6.0 Time & Attendance implementation.
  • Advance Scheduler: Schedule generator, workload planner, forecaster, staffing assistant, auto scheduler, budgeting and various configurations for advance scheduling.
  • Analysis, Design, Requirement gathering, Configure, apply bundles/patches, Tax updates, test (unit, Integration, UAT), and support PeopleSoft HCM application modules HR, T&L, Ben Admin and Payroll.
  • Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect.
  • Recently completed project integrating ServiceMax with SAP using Dell Boomi.
  • Partnered with management and Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
  • Experience using Dell Boomi to integrate with Workday, NetSuite, Salesforce and Zuora. Extensively used AS2/ FTP /http / Web Services / SOAP for integration.
  • Analysed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.
  • Evaluated security and access settings in various levels as well as re-organized access settings on need basis.
  • Managed SAP integration project with WMS on behalf of the client. Designed, developed EDI interfaces (DELL Boomi) and provided go live support.
  • Developed reports for business intelligence and analytics utilizing Power BI.
  • Configured all the Genies in version 8 post-migration.
  • Apply the Service packs and Patches on all the versions.
  • Conducted business review for the on-boarding of DELL client in Istanbul warehouse. Created the BRS document, as-is process and to-be process. Completed process mapping, created configuration and set up guide.
  • Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets and Shift Guarantee's Holiday Rules.
  • Responsible for analysis and QA testing on system upgrades and new module implementations for the Kronos Confidential Management Suite.
  • Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.
  • Responsible for supporting day to day production Kronos environment, including but not limited to documenting all Kronos reported production issues, trouble-shooting Kronos configuration making required adjustments, testing code changes and making best practice recommendations.
  • Act as a liaison to management and Kronos Administrators to increase credibility of the new Kronos timekeeping system.
  • Conducted business analysis for DELL Client implantation. Developed the interfaces. Designed and developed custom functionalities for receiving, cross docking, lane management and putaway. Developed EDI interfaces between Dell (Syncreon) and the Confidential using DELL Boomi.
  • Worked with internal Kronos and UltiPro conversion teams to ensure data accuracy and delivery of all legacy data for WFM.
  • Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Confidential, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
  • Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
  • Manage, implement and support Provia WMS, Visual ERP and Integration (EDI/XML using DELL Boomi) applications.
  • Involved in the production support activities for Kronos application in Time and attendance, absence management and Accruals modules and provide advanced functional support and system analysis for installed Kronos applications.
  • Have implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
  • Maintained and administered the Kronos Time application with knowledge of SQL and provide continuing support and configuration of Enterprise eTime system.
  • Maintained Kronos Test instances. Applied Kronos Service Packs to Application Servers and Database and on call for Kronos after Hours for App Servers. Queried the Kronos Database for future timecard edits and notify Managers

Kronos Consultant

Confidential, Plano TX

Responsibilities:

  • As a Kronos Consultant, I work on implementing all building blocks of the Confidential Time and Attendance module as well as configure the web server and app servers for the Kronos environment.
  • Extensive Experience on various Kronos modules like Confidential, accruals, activities, advanced scheduler, forecasting, attendance and Kronos Confidential upgrade.
  • Administer the Cognos 8 Application for Internet Web Reports.
  • Setup new users in Kronos, Ultipro/Ultiweb and Cognos.
  • Interfacing with Business Users, Kronos Vendors and developers to provide support for Kronos Confidential Design and develop relational databases/reports for data collection and analysis based on end users' needs.
  • Trouble shoot WIM and Connect interface errors, make corrections and recommend best practice approach. Rerunning processes as needed.
  • W orked with Google looker Cloud Platform to quickly analyze and find insights in the available datasets.
  • Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
  • Assist clients with the day to day activities of implementing, upgrading and maintaining Kronos Confidential Management software, ADP Enterprise eTIME and Ceridian HCM solutions including project management, requirements gathering, process design, system configuration, testing, training and required support.
  • Troubleshoot issues related to application performance, issues with connectivity/ latency/ functionality of interfaces to internal and external IT systems and functional issues within a BizTalk application.
  • Performed data analysis using SQL queries and processed SQL queries for querying databases.
  • Utilized SQL to perform ad hoc queries, research requirements, and provide metrics for the business.
  • Created Interfaces (Employee Demographics, Census, Accruals, Labor levels and Time Detail) using Kronos Connect interfacing with Lawson HR/Payroll and Epic Clinical Systems.
  • Add Managers in Kronos and configure Manager Access and respond to emails and voice mails resolving Kronos issues.
  • Expert in Confidential Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
  • Assumed responsibilities of Functional Lead for Payroll and Kronos including tax update testing and testing for upgrades.
  • Maintain clock communication servers, monitoring clock activity and balancing of clocks for timekeeping operations.
  • Translated vendor and business requirements into flat file reports, working closely with vendor representatives, IT, and HR.
  • Cross-module business process development and testing of custom Peoplesoft Human Resources payroll module utilizing Campus.
  • Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
  • Supported many employees including many Timekeepers (Manager) and employees with Advanced Scheduler v6.3 access. Created additional patterns and shifts to accommodate the implementation of additional departments.
  • Implementing WFC will allow them to better track employee's hrs.’ and over time therefore reducing overhead costs and to improve productivity.
  • Production support of Kronos included analysis work of Confidential Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Provided Subject Matter Expertise and Kronos Confidential (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance, Optics Link and Lawson Interface.
  • Developing Interface from Kronos Confidential to HMS payroll for Attendance reporting.
  • Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
  • Knowledge of activities, record manager, and analytics modules and developing interface from Kronos Confidential to HMS payroll for attendance reporting.
  • Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment.
  • Developed training tools and material, conducted the training for all users of Kronos time and attendance systems.
  • Coordinates meeting with vendors for new upgrades to HRIS applications which include Kronos, Ultipro and Cognos.
  • Analyzed previous time pay rules, procedures and time applications of division or company. Pay Rule analysis dealt with understanding shift differential, overtime, holiday rules, accruals, reports and job transfer rates. Identified change management issues and pay inconsistencies.
  • Co-trained timekeepers, managers and directors on the use of KRONOS Confidential .
  • Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.

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