Office Manager Resume

SUMMARY

Solutions - driven business and data analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations via strategic initiatives to improve operational efficiency.
Identifies analytical and business intelligence needs by seeking opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Office Manager

Confidential

Responsibilities:

Manage day to day operations of assigned clinic to include planning and coordinating work assignments of all clinic staff .
Coach, mentor and train employees for growth and development opportunities in skill, knowledge and empowerment
Provide q uality assurance , professional patient management , and confidential file review

Business & Operational Data Analyst

Confidential

Responsibilities:

Spearheaded the development and implementation of automated processes and controls by designing systems for new tax reporting regulations and standards.
Boosted efficiency of financial and accounting operations by 30% after building a data warehouse from a large data reconciliation initiative .
Consistently met tax compliance by regularly auditing complete private banking client base.
Identified and resolved multiple process and control gaps successfully reducing defect rates by 60%.
Created and presented financial reports, Key Performance Indicators (KPI), quarterly ad hoc reports, and investment opportunities to senior leadership.
Designed internal controls to mitigate regulatory compliance risks and close gaps; presented recommendations for improvement to senior leadership to drive strategic transformation initiatives.