SUMMARY:

• Innovative IT Leader ready to take your organization to the next level and beyond
• Reversed major service delivery issues (SLAs), orchestrated a complete transformation of the ERP, mission - critical systems, development, innovation, governance standards, Ecommerce, team composition, and culture.
• Restructured Global IT organization, ERP implementation to support 4 new divisions, enabling proactive solutions .
• Experience implementing new technologies coupled with a strong, experience-based knowledge of HIPAA, Sarbanes Oxley (SOX), Payment Card Industry (PCI)
• 47% reduction in annual technology operating cost (Achieving 99% uptime, and eliminating single points of failure).
• Realized annualized cost savings by developing an enterprise-wide financial data warehouse to compare costs, activities, and value.
• Developed metrics and executive dashboards using data analysis to gain foresight into market conditions and trends, providing capabilities to answer the really hard “what if” questions.

PROFESSIONAL EXPERIENCE:

VP-IT Chief Information Officer

Confidential, Atlanta, GA

Responsibilities:

• Providing business solutions and technology consulting. Design and build Infrastructures, Leading software development CMS, ERP, Sales Force and Governance / Strategy.
• Defined and implemented ERP strategies, Infrastructure, Innovation, Operations, and Governance.
• Managed software development teams both on-shore and offshore. (SDLC, AGILE).
• Led teams in project planning, Software development, solution design, budgeting (CAPEX / OPEX) and SLA fulfillment.
• Enabled a virtualized data center environment reducing technology spend, boosting performance and availability.
• Implemented Governance, Strategic Planning, Disaster Recovery and Project Management.
• Built and led teams in IT, BI, Software Development and ERP implementation / conversion.
• Designed and executed Digital strategies and implemented WMS / Sales Order Processing systems.
• Planned and led projects in manufacturing, operations, finance, sales, and marketing focused on improving efficiency, innovation, and performance.

Chief Information Officer

Confidential, Santa Fe Springs, CA

Responsibilities:

• Infrastructure overhaul eliminated operational latency, increased operational performance.
• Implemented 700,000 sq.ft. fully automated pick/pack warehouse solution for international B2B / B2C organizations.
• Led the implementation of new ERP, WMS, TMS (SAP, Oracle, JDA), and CRM with OLTP and SOA.
• Restructure failing ERP project with $1M in development costs.
• Led teams in project planning, Software development (SDLC), solution design and evaluation, service delivery and SLA fulfillment with P&L responsibility.
• Enabled a virtualized data center environment reducing technology spend, boosting performance and availability.

Chief Information Officer / Chief Security Officer

Confidential, Paducah, KY

Responsibilities:

• Moved the organization from a traditional CAPEX model to an OPEX model SaaS, PaaS, IaaS . Dynamics, Peoplesoft, Salesforce, Oracle, Amazon.
• Integrated the operations and technology infrastructure of three corporate acquisitions enabling seamless delivery.
• Designed and executed a high-level Digital strategy and implemented a long-term road map. Planned and led projects in manufacturing, operations, finance, sales, and marketing focused on improving efficiency, innovation, and performance.
• Received 100% buy-in on Executive Scorecard that was designed with an easy-to-use Excel front-end and linked to Cognos Finance on the back-end.

Chief Information Officer / Chief Operating Officer

Confidential, Atlanta, GA

Responsibilities:

• Designed and implemented innovative technology road maps and governance frameworks.
• Created shared services models with full SLAs / KPIs for continuous performance improvement.
• Directed global IT and telecom.
• Designed and deployed security solutions and strategies (JDA / Redprarie).
• Planned & managed the relocation of Global data center as well as build out and transition to new facility.
• Airline industry - Implemented asset management and ITIL service delivery, rolled out to 232 airports worldwide.
• Designed an e-commerce / marketing solution for an international consumer products company.
• Built a series of analytic tools to integrate data from time and attendance systems.
• Instituted ITIL service management and enterprise data solutions.
• Digital Transformation, collection, storage, and destruction of highly secure, global documents with workflow.
• Developed metrics reporting system for executive management team to analyze and trend market conditions over time, incorporating such measures as Market Capture %, and Market Penetration.

Chief Information Officer | Senior Vice President

Confidential, Kennesaw, GA

Responsibilities:

• Defined and implemented enterprise strategies for infrastructure, innovation, operations, and governance.
• Designed/implemented a world-class data center (AS400, SQL, Hyperion, PeopleSoft, Sage, Oracle, Dynamics NAV.
• Led teams in project planning and execution, solution design and evaluation, service delivery, and SLA fulfillment.
• P&L responsibility.
• Enabled a 47% reduction in the technology spend while boosting performance and availability to 99.9%
• Designed and installed corporate Ecommerce website with on-line credit decisioning.
• Led the selection, negotiation, and implementation of Financial Performance Management system.