SUMMARY

• Highly seasoned and accomplished Salesforce Developer with a strong record of client satisfaction. Adept explains high complex data analytics to a wide variety of audiences.
• Experience in SFDC Development implementing the APEX classes, Batch Class, Schedule Class, Triggers, Test Methods, Visual force Pages, Visual force Components & Controllers Force.com IDE, SOQL, WSDL, REST and SOAP, Triggers, S - Controls, Lightening, Components, Reports, Visual Force, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-ins.
• Pervasive experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Custom Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots, Dashboards, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts.
• Extensively worked on Managed Packages and installing packages from Sandboxes to Production.
• Experience on working with Force.com Service Cloud, Sales Cloud, and Marketing Cloud.
• Proficient in Data Migration from traditional applications to Salesforce using Apex Data Loader, Workbench, Import Wizard and Data Manipulation Language.
• Automated business process by using workflow rules, approval processes and apex triggers.
• A project-oriented team player with solid communication and interpersonal skills and the ability to maintain a congenial relationship with the client team and with the ability to manage multiple priorities under aggressive deadlines, being highly adaptable to different work environments.
• Enhance my working capabilities, professional skills and to serve my organization in best possible way with sheer determination and commitment.
• Expertise in Salesforce Lightning Components and Lightning Pages and Lightning Design Systems.
• Good experience in setting up relationships in view of business use cases using Salesforce relationships Master-Detail, Lookup and Many-to-Many (Junction Object) between objects

TECHNICAL SKILLS

Salesforce.com: Apex, Visual force, SOQL, SOSL, Apex Triggers, Apex Controllers, Salesforce.com, Workflows and Approvals, AppExchange, Email, Validation Rules, Eclipse, Apex Data Loader, Force.com IDE

Web Technologies: XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Databases: SQL Server 2008/05/2000 , MYSQL, DB2

Operating Systems: Windows Family, MS-DOS

Programming Languages: C, C++, Embedded Java, Apex

PROFESSIONAL EXPERIENCE

Confidential, Phoenix

Salesforce Developer

Responsibilities:

• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components to suit to the needs of the application.
• Developed and supported customer support portal to support e-services, CRM Customer Support.
• Created Workflow Rules, Approval Process, Validation Rules.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Modifying Page layouts and setting the Record Types.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Worked on Setting up SSO with against to ADFS.
• Worked extensively on SOAP and REST API web service calls
• Created and Configured Connected App for Mutual SSL between Client and Server. Used Postman to dissect the API calls.
• Build & monitor standard analysis and reporting for marketing campaigns.
• Experience with maintain user roles, security and profiles.
• Create and manage workflow rules, field updates and email alerts
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Enforced IP restrictions in SSO for the users.
• Strong knowledge of Force.com platform technologies including Apex, Triggers, Visual force, Workflows and Approvals, Integrations with end-to-end product development experience.
• Worked on various SFDC implementations covering Sales Cloud, Service Cloud, and Chatter and App Exchange applications.
• Used the sandbox for testing and migrated the code to the deployment instance after testing by using change sets.
• Involved in defect tracking, fixing and enhancements requirements document as per business user feedback and change in functionality of the application.
• Focused mainly on the new functionality implementation and simultaneously assisted with the production defects and enhancements.
• Provided training to the internal business users to use the application and develop their own custom reports.
• Worked with Business, Product Owner on a daily basis on assisting the Acceptance Criteria on the user stories and coordinated the same to Off-Shore resources.
• Created Design-Docs throughout the project and made sure that it meets the standards with in the Organization
• Strong Knowledge on nCino Products, extensively worked on Managed Packages and installing packages from Sandboxes to Production.
• Worked closely with the data team to assist and validate the data mappings and the data migration from SQL servers to SFDC cloud using ICS (Informatica Cloud Service).

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, Java Script, Workflows & Approval process, Reports, SalesForce.com sandbox.

Confidential, Phoenix

Salesforce Developer

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Worked on translating several Visual Force pages to lightning framework.
• Created and deployed Service Cloud console to manage the support process.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application.
• Migrated data from external sources and performed insert, delete, upset, and export operations on millions of records.
• Worked efficiently with Standard Salesforce.com object like Accounts, Contacts, Leads, Cases, Opportunities.
• Experience in creating Lightning Components and used Salesforce Lightning Design System (SLDS) to convert existing Visual force pages to lightning components.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Hands on experience in Sales Cloud, Marketing cloud and Service Cloud functionalities.
• Created various workflow rules, profiles and permission sets based on the organizational hierarchy requirements.
• Defined Org wide defaults to restrict access from users.
• Involved in defect tracking, fixing and enhancements requirements document as per business user feedback and change in functionality of the application
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Imported data from excel sheets in to Sales Cloud like Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Key role in gradual transition of company’s application from Salesforce Classic to Lightning Experience.

Environment: Saleforce.com platform, Sales Cloud, Service Cloud, Lightning components, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, Eclipse IDE Plug-in, AppExchange apps, SOAP and REST API.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Good Knowledge in administration and have implemented security and sharing Rules at object, field, and record level for different users at various levels of organization.
• Knowledge in Development activities like developing Apex Classes, test classes, Visual force Pages, controllers &, Triggers.
• Experience in declarative customization to add automated functionalities like workflows, approval processes to the applications.
• Customization of approval process.
• Automated flows using workflow and process builder.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com.
• Strict use of repository (SVN).
• Management & maintenance of sandboxes (different environments).
• Worked in person KT session on the applications developed and the provided the complete documentations
• Generated Reports and Dashboards as per business requirement. Worked on using external tool like Force.com IDE for development, testing and deployment and migrated activities using Apex data loader.
• Made sure that Test classes maintain 85% above code coverage for all my development.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Worked on the Service console.
• Involved in the development of custom CPQ for Credit union.
• Configured Single Sign On by creating a connected App with OAuth2.0.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com.
• Worked in KT sessions of the developed applications.
• Worked closely with the data team to assist and validate the data mappings and the data migration from SQL servers to SFDC cloud using ICS (Informatica Cloud Service).
• Good Experience with Service Cloud, Sales Cloud and Chatter.
• Served as the Communications Lead on implementing of Salesforce Service Could and Sales Cloud at the United States Postal Service.

Environment: Salesforce.com, Customer Portal, Sales Cloud, Service Cloud, Apex Language, Visual Force (Pages, Component & Controllers), Triggers, SOQL, SOSL, Workflow Approvals, CSS Style sheets, Custom Objects, HTML, WSDL, Security Controls, Page Layouts, Sandbox data loading, Apex Data Loader Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, Windows XP.