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Ibm Bpm Developer/ Production Support Resume


  • Overall, 6 years of experience in IT in Software Analysis, Design, Development, Maintenance of applications in different domains of Business requirements and solutions within Banking, Retail, Insurance and Health Care Services domain.
  • Strong experience in working with business teams and design workflows using Lombardi 6.2/WLE 7.2/ BPM 8.0/8.5/8.5.5/8.5.6.
  • Design, Development and Configuring of IBM FileNet in BPM and Web Applications.
  • Good Experience with Enterprise Content Management System (ECM).
  • Extensive experience in designing business processes, services, integrations and reports in BPM/WLE.
  • Extensive experience on Teamwork's Process & Performance Server, Authoring Environment, Process Designer, Coach Designer & Connectors.
  • Extensive experience in Designing User Interface, BPD and Services in Teamwork’s
  • Strong web development skills in Java, Java Servlets, Java Server Pages (JSP), JDBC, Tag Libraries, Struts, IBM Web sphere 6.0/7.0, as Application Servers and Apache Tomcat 6 Web Server environments.
  • Experience in distributed integrated applications using Web Services, SOAP external UI using WEB/REST API and extensive experience with XML/XPATH, JSON, PHP and AJAX.
  • Extensive experience with Client - side coaches, Heritage Coaches and Coach views.
  • Experience in designing Business Process Definitions (BPD's) using IBM Blue Works Live based on the business requirements and modeling them in the IBM Process Designer.
  • Having sound experience in managing process applications in Process Center (Deploying snapshot to online server from Process Center, Importing and Exporting process applications and toolkits).
  • Worked on Data Modeling, BPM Reports and Integration with other systems.
  • Expertise in Customizing Coaches by using Cascading Style Sheets (CSS), JavaScript, jQuery and Coach Designer, XSL.
  • Experience in implementing Timer Events, Message Events, Tracking Events and UCA.
  • Implementation Experience in Routing Rules.
  • Strong development experience in Advance Integration Service, Documentum Services.
  • Worked on Coaches using Coach Views / Custom Coach Views.
  • Hands on development experience in Exception Handling.
  • Experience in implementing Inbound and Outbound Web Service Components.
  • Excellent understanding of Database application designs and implementation using Oracle 8i/9i/10g, DB2, SQL Server and MS Access.
  • Involved in Formal Code Reviews, Peer Reviews, walk through and Inspections as needed to the project.
  • Highly motivated self-starter with Excellent Communication, Presentation and Problem-Solving Skills and committed to learning new technologies.
  • Ability to work under pressure and manage (Multiple) project tasks with changing priorities and tight deadlines and can work either independently or as a part of a team.


BPM Tools: IBM BPM (Lombardi Teamwork's), 7.5.1, 8.0. 8.5.6,8.5.7, BAW

Technologies: Servlets, JSP, JDBC, PL/SQL

Java/JEE technologies: Core Java, Servlets, JSP, JDBC, JSTL

Web Technologies: HTML, CSS, JavaScript, Ajax, jQuery, AngularJS, Brazos UI tool kit, Bootstrap, Acoustic UI tool kit, XSLT

Database: Oracle 8i/9i, DB2, MS-SQL Server 12,16

App /Web Servers: Web Sphere, Apache Web Server, Tomcat Source Control Rational Clear Case, Microsoft Visual Source Safe

Operating Systems: Windows-Win7/8/10, Unix/Linux.

Other Technologies: Oracle 10g, developing T-SQL queries, stored procedures, Views and triggers using SQL Server 2008, Splunk, App Dynamics, OBIEE, Spotfire.


IBM BPM Developer/ Production Support



  • Worked in completed Agile environment, involved in all phases of the project lifecycle from requirement gathering to production deployment and support.
  • Experience in handling a team offshore and coordinating between the teams onsite and offshore.
  • Implemented gateways to control business process flow, routing for tasks, assigning expert group to an activity, expose a process application to a team, validate business process flow Building a business object, initializing a complex object and a list, using coaches to define and implement guided user interactions
  • Build and implement integration services & general system services for an activity in a BPD. Created snapshots of a process application for deployment.
  • Integrated with IID services for file reading and writing services for sending request file to CMS system.
  • Used ClearQuest for project management and maintain project lifecycle in HP ALM and JIRA.
  • Integrated with different API's and SOAP WSDL calls.
  • Involved in creating User Assignments, different AD groups for the Roles.
  • Created tables and stored procedures for application data.
  • Created UI using coaches and coach views, created toolkits for reusing them for different applications.
  • Developing the UI screen and business process flow through IBM BPM.
  • Utilized IBM BPM Designer to analyze JavaScript Code and debug error.
  • Contributed in creating new database tables in ORACLE SQL and developed several and DQL queries implemented for in-house utilities.
  • Created User guide documentation for the functionalities developed, review the code and also helped other team members technically.
  • Participate in Migration and development activities of IBM BPM applications such as migrating IBM BPM designer 8.6 to BAW Version.
  • Monitored web application servers to ensure production environment stability.
  • Prepared and executed test cases and raised tracking defects in PAC2000 tool to enhance app performance.
  • Assisted QA in monthly UAT, SIT, PFIX and production environment app performance.
  • Guided Non-Prod, Business and new team members to fully understand Due Diligence Application and business requirements.
  • Designed and created custom drill down reports on this project which provide great insight to the business on the status of the processes.

Environment: IBM Business Process Manager 8.5.6, BAW, XML, CSS, JavaScript, HTML, Web Services, WebSphere Application Server, ClearQuest, HP ALM, JIRA, DB2 and MySQL Server 12,16

IBM BPM Developer/ Production Support

Confidential, Charlotte NC


  • Responsible for requirement gathering and understanding scope of the project.
  • Actively interacted with the product owner and business analysts to obtain the requirements.
  • Designed and developed the business process work flows according to business needs using IBMBPM tool.
  • Acted as a bridge source between business analysts and the development team to clarify the requirements.
  • Designed the business process flow BPDs, developed coaches and implemented several nested services.
  • Coaches built using the coach views and custom HTML and CSS scripts.
  • Several customized coach views have been built as part of the requirements and are being re-used.
  • Process initiation (triggering BPD) implemented using UCAs and custom script via web service calls.
  • Implemented custom user task list portal by making use of IBM BPM REST API.
  • Extensive use of IBM BPM REST API in task assignment, reassignment, closure and ad-hoc task implementation.
  • Exposed and consumed web services using SOAP and REST.
  • Custom toolkits have been developed for the project and distributed over the platform to use.
  • Worked on email notification system which sends automatic email reminders when the task is due.
  • Tasks postpone and email reminder when an error occurs in the process flow. Steps to restart the task and debug it.
  • Extensive use of SQL Connectors and Java connectors to communicate with the SQL/Oracle Servers. Developed database scripts and procedures using Oracle SQL.
  • Developed reusable Java components using Java classes to use in both the BPM integration and the Java J2EE framework.
  • Co-ordinated the offshore team to work on different features of the project. Distributed the gathered requirements to the offshore team to work on based on the expertise.
  • Worked on writing the new developers welcome kit and the project documentation.
  • Provided the production support and resolved the issues in a timely manner.
  • Had a good exposure to the agile tool JIRA in creating stories and story estimation.
  • Actively participated in daily standup calls, sprint planning, and review and sprint retrospective sessions.
  • Discussed the task status, pain points and action items during the daily standup scrum meeting.
  • Interacted with the cross functional teams and come-up with the strategies for smooth flow of the project.

Environment: IBM BPM 8.0/8.5, Oracle 11g, WAS 8.5, Java/J2EE, RAD9.0, Harvest 12.0, Web Technologies (WSDL), SOAP UI, and Agile Methodology

IBM BPM Developer



  • Strong Business Process Management skills and experience including Process Mapping & Modeling, Process Visualization, Business Process Analysis, Business Rules, and Business Process Standards such as BPMN, BPEL.
  • Developed Coach Views for custom UI components and implemented UI validation framework.
  • Developed BPM toolkits for JSON/XML parsing, Help link and Exception handling.
  • Designed and executed migration plan for platform upgrade from IBM BPM 8.5.5 and onto 8.5.7
  • Designed and developed new BPM applications on IBM BPM 8.5.7.
  • Implemented gateways to control business process flow, routing for tasks, assigning expert group to an activity, expose a process application to a team, validate business process flow. Building a business object, initializing a complex object and a list, using coaches to define and implement guided user interactions
  • Build and implement integration services & general system services for an activity in a BPD. Created snapshots of a process application for deployment.
  • Create a decision service, implement message start event, IME (Intermediate message event), Inbound web service, create and configure undercover agent (UCA), working with environment variables and an exposed process variable.
  • Conducted playback zero session and process model validation meetings with different stakeholders of the project Created custom skins and customized the Process Portal to match the look-n-feel of client portal
  • Good knowledge on Incident, Problem and Change management process
  • Error handling in a BPD and a service (debug).
  • Communicated on a regular basis with the BPM Project Manager and BPM Analyst during different stages of the project.

Environment: IBM Business Process Manager 8.5.5 & 8.5.7, SQL Server, XML, CSS, JavaScript, HTML, Web Services, WebSphere Application Server, WPS.

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