SUMMARY

• A passionate and certified Scrum Master with more than a 7 years’ experience working with scrum teams within HealthCare, Financial, Insurance, Telecommunication and Technology industries.
• Armed with great knowledge and experience in agile value and principles for timely delivery of projects and continuous delivery of high value product to the customers.
• I am self - motivated and a quick learner, able to take direction as well as use initiative and works autonomously; exceptional organizational and interpersonal skills, truly adaptable and fits as part of any team.

TECHNICAL SKILLS

• Facilitator
• Risk and issue management
• Agile/Scrum Practice - FDD, TDD, ATDD, BDD, XP and Kanban.
• Change / Programme management
• DevOps and SaaS, Cloud and PaaS
• Product/Project management
• Process analysis and optimisation
• Product Development
• Coaching and Facilitator skills
• Business review and SDLC methodologies
• Using Agile Toolsets (Atlassian tool suite, specifically JIRA and Confluence)

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Work with technology and business teams facilitating feasibility analysis, gap analysis, teams and environment readiness, developing technical release plans based on products roadmaps
• Help the team in adopting Agile practices and transitioning from Waterfall methodology to Agile
• Work closely with Product Owner to define product backlog, expanding stories to a more comprehensives state for team consumption
• Remove team impediments, shield them from distractions and help improve efficiency
• Devise and maintain action plans, facilitate agile meetings as needed, maintain agile board
• Monitor team progress and provide continuous feedback
• Identify, manage and help mitigate issues and risks
• Provide regular updates of team progress and accomplishment to senior management and project stakeholders
• Work with Program and Release management on operational readiness, deployment and support transition planning
• Leading cross-functional / cross-regional teams across organization to implement agile projects and programs in corporate and commercial, retail banking, online and mobile, global HR and Finance transformation
• I work with the team to ensure all task complies with company policies and procedures and regulatory body requirements for project delivery and financial rigor.
• I coach product owners and teams to continuously improve their performance
• I conduct ad hoc engagements outside my assigned teams, promoting cross-team collaboration and organizational learning
• Working with DevOps teams using tools such as Azure DevOps
• Assist the technical leads in ensuring adherence of required policies, quality standards and mandatory requirements across all SDLC phases
• Working with Jira, confluence and clarity for task allocation and resource request
• Lead a team of both on and offshore resources, external vendors and other partners in the delivery of digital capabilities to various clients across North America
• Define roadmaps in partnership with business and other teams
• I cultivate relationships within and outside the company to drive personal, team and organizational growth
• Train new team members and transition teams to agile framework with scrum to enhance team skill levels.
• I ensure there is common awareness of the process, work in progress and shared agreement.
• Coaches individuals and teams in understanding how to continuously improve and adopt agile practices.
• Effectively tracked team progress, including burn down, velocity and release forecasting to improve the efficiency of the development team.
• Guide the SAFe initiatives through coaching and mentoring, maintain the Kanban board, sprint backlog, product backlog, burn-down charts.
• Actively participates in Scrum of Scrums and collaborates with other SM on process improvement and knowledge sharing
• Guides the team towards high performance and self-organization in order to increase velocity in later sprints.
• Coach team on Continuous Integration & Continuous deployment (CI/CD), Pair Programming and Test-driven Development (TDD) practices
• Following three + one Sprints for PI and make sure in the PI planning that we have prioritized backlog and dependencies raised on the other teams.
• Active in mitigating/ raising the risks in the PI planning if required

Confidential

Scrum Master

Responsibilities:

• Developed System Workflows / Data Flow Diagrams.
• Met with decision makers, system owners and end users to define business and operation requirements.
• Participated in requirement gathering sessions and wrote Business Requirement documentation.
• Managed requirement traceability and changes throughout the project lifecycle.
• Worked with project leads to develop requirement work plans and identify task dependencies; supported risk management and change management activities.
• Daily communication with project team, business, and outside vendors (when applicable) - communication consisted of project deliverables, timelines, and issues.
• Provided analytics as requested based on system knowledge.
• Stepped in as Scrum Master/Product Owner when designated individual on vacation or pulled into other projects.
• Coordinated with testers and developers on defect analysis.
• Accountable for coordinating with executives and stakeholders to gather requirements and create complex process models.
• Regularly completed GAP Analysis to develop business requirements while simultaneously developing wireframes using MS Visio.
• Collaborated with developers and QA teams to write test plans and create test cases.
• Performed functional testing and UAT with business users and assisted training department with creating training manuals by taking screen shots and providing a functional overview.
• Served as SharePoint Admin for company, providing certain levels of access to users and creating level directories.
• Worked on both Waterfall and Agile Scrum model in development and deployment of the applications.
• Preparing, managing, and executing Test Plans on Banking Domain
• Participate in QA status meetings and project meetings to acquire and share application functional knowledge with offshore representatives.

Confidential

Project manager / Business Analyst

Responsibilities:

• Improve efficiency, achieved timely deliveries within budget and managed project plans and resources
• Performed earned value analysis and compared it with planned value to track schedule and cost of the project.
• Successfully led key projects which resulted in positive outcome
• Monitored multiple databases to keep track of all company inventories.
• Planned and executed projects
• Successfully led key projects which resulted in positive outcome
• Conducted analysis to address issue which led to positive outcome
• Effectively controlled the release of proprietary and confidential information for general client lists.
• Develop and deliver functional and technical project artifacts including use cases, user stories, requirement definition, process definition, user interface design, test strategy and test cases.