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Workstream Lead - Ccb (functional) Resume

AZ

CAREER OBJECTIVE:

Associate myself with an esteemed organization so that I can use my technical and management skills to ensure organizational as well as personal growth.

PROFESSIONAL SUMMARY:

  • have a total work experience of around 7+ years.
  • Experienced in functional configuration and solution design of all modules in
  • Oracle Customer Care & Billing (CCB)
  • Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist - OPN Certified Specialist - 81%
  • Was part of 3 Full Cycle CC&B implementations as Functional Consultant.
  • I have been part of various activities like
  • Requirement gathering
  • Fit-gap Analysis
  • BPD design
  • Solution design
  • Configuration
  • Client demonstration & query addressing
  • Application testing
  • Responding to RFPs

WORK EXPERIENCE SUMMARY:

Confidential, AZ

Workstream Lead - CCB (Functional)

Responsibilities:

  • Organize business requirement gathering sessions & prepare Business process documents.
  • Prepare Functional Specifications document (FSD) involving a complete design of the solution involving various components such as set up configurations, algorithms, BPA scripts, batches, integration requirements etc.
  • Configure CC&B modules based on approved business processes and enhancements.
  • Guide and assist technical team members in the development of technical components such as scripts and batches.
  • Review Unit test cases & SIT test cases.
  • Perform functional testing of the developed components. Record the results of test case and report the defects observed to the technical team.

Confidential, Fayetteville, NC

Functional Consultant

Responsibilities:

  • Demo sessions to client about functional aspects of CCB
  • CCB Functional Consultant for Credit & Collection, Metering, Payments, Billing, Rates, Deposits, Budgets, New Construction, Case Management, To-Do Management Modules
  • Configuration of all major modules and Designing the logic and pseudo code for the Customizations (Algorithms, Batches, BIP reports, Interfaces)
  • Preparation of Design Documents and Functional Specification documents
  • Direct interaction with client in Requirement Gathering and analyzing the complex business requirements
  • Providing the understanding on requirements to developers for customizations and testing the developed codes to validate various scenarios.
  • Working with developers to debug, fine tune and resolve errors in the code
  • Helping Testing Team in understanding the business requirements
  • Provided demonstrations and training to client on majority of modules before Go-live
  • Actively involved in UAT, Go-Live and warranty support at Client Site

Confidential

Functional Consultant

Responsibilities:

  • CCB Functional Consultant for Credit & Collection, Metering, Payments, Billing and Rates Modules.
  • Configuration of all major modules and Designing the logic and pseudo code for the Customizations needed
  • Direct interaction with client in Requirement Gathering and analyzing the complex business requirements
  • Providing the understanding on requirements to developers for customizations and testing the developed codes to validate various scenarios.
  • Working with developers to debug, fine tune and resolve errors in the code
  • Helping Testing Team in understanding the business requirements
  • Provided demonstrations and training to client on majority of modules before Go-live
  • Participated in UAT at Client Site and part of Go-Live Team

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