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Senior Manager Resume

SUMMARY

  • 10 years of industry experience in Supply Chain, Project Management and Business Analysis
  • Experience in implementing warehousing management systems (WMS), transportation management systems (TMS), and order management (OMS)
  • Sound knowledge of supply chain management. Knowledge base encompasses various aspects of inventory management, warehouse management, logistics planning, transportation management, demand forecasting, and network design
  • Experience with managing/leading large supply chain transformation projects
  • Skilled at re - engineering supply chain process to meet business needs
  • Proficient in creating Business Requirements, User Requirements, Functional Requirements, Interface Requirements, Reporting Requirements
  • Skilled at building and managing strategic relationships with clients and business partners
  • Experience with interacting and managing global cross-functional teams
  • Strong analytical and problem-solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprises make critical decisions
  • Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager

Responsibilities:

  • Managed 11 direct reports in 3 functional departments: Strategic Initiatives, Operations support, Reporting & Analytics
  • Developed the mission, vision, objectives, governance models, job descriptions and career development plans for the department
  • Led successful SAP Go-Live for supply chain team, led the testing and managed the supply chain teams in the transition into SAP
  • Facilitated the hiring and new hire orientation for interns; and worked with the different supply chain departments in the development of training requirements
  • Established work priorities, assigned deliverables and resolved issues with Operations and Project teams during SAP Go-Live
  • Advised the executive team on which metrics would be beneficial to gauge performance across the supply chain
  • Defined and developed the hierarchy of metrics for KPIs and SLAs for holding the 3PLs and commercial teams accountable for process adherence and performance goals
  • Developed the end-to-end supply chain process model
  • Developed business cases for supply chain continuous improvement initiatives
  • Developed key reports in WEBI for high level management team to demonstrate the improvement and money saved on continuous improvement initiatives
  • Provided coaching and training to cross functional teams on supply chain best practices
  • Created training documentation on standard and custom SAP transactions
  • Supported the Supply Chain Senior Directors to compile data inputs and consolidate for financial budgeting and controls
  • Trained the supply chain team on how to query data from SAP directly using the various functional SAP modules and WEBI
  • Worked with the SVP of Supply Chain and FP&A team to develop the strategic supply chain 2020 - 2022 plan
  • Prepared executive presentations for the SVP of Supply Chain, COO, CEO and the Board of Directors
  • Developed lead times/transit matrix for the order management team to ensure inventory arrives just-in-time for order fulfillment
  • Assisted in implementing corrective measures aimed at improving supplier performance in terms of on-time, lead-time and quality
  • Successfully led the RFI process for a new Supply Chain Management System
  • Developed the strategic vision for the supply chain reporting self-service environment

Confidential

Lead Senior WMS Consultant

Responsibilities:

  • A tactical project which involved in quickly understanding the supply chain processes, identifying process gaps and recommending new standardized process which are aligned to best practices
  • Involved in understanding BDA’s current supply chain as well as their current supply chain systems
  • Conducted a warehouse activity profiling/data-mining exercise which identified opportunities for re-slotting and picking
  • Defined a new slotting picking strategy which would enable the DC to increase cube utilization and reduce labour costs
  • Facilitated requirement elicitation sessions for gathering requirements from SME’s which ranged from Senior Executives to Operators on the DC floor
  • Identified major supply chain issues that had material financial impact on the bottom line
  • Identified mitigation strategies and key enablers for each major issue, prioritized each mitigation strategy based on ROI
  • Defined a tactical distribution plan which would allow the company to significantly reduce their labour costs and inventory losses
  • Prepared a Business Requirements Document which defined the “To-Be Process” using industry best practices
  • Provided an in-depth business case including a ROI analysis on whether the client should automate their piece-picking process
  • Worked with the Wave Planning team to understand customer service level requirements and define a new waving schedule which would optimize their workforce

Confidential

Supply Chain-Senior Business Analyst

Responsibilities:

  • This project involved removing the old legacy Warehouse Management System and deploying a new 3rd Party Warehouse Management System, Manhattan WMOS 2016
  • Involved in understanding Confidential ’s current business as well as their current supply chain systems
  • Conceptualized and developed a new project lifecycle management methodology to enable the IT team to quickly define scope, identify changes and new requirements
  • Prepared business process and decision Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building business process models
  • Facilitated requirement elicitation sessions for gathering requirements from SME’s and 3rd party vendors
  • Mapped all the business processes to the WMOS application functionality to identify all the interface mapping changes, new/modified WMS configuration, and application functionality gaps
  • Defined acceptance criteria for each logical groupings of essential business processes to identify new/modified process, SOP Changes, training requirements, and complexity of change/ risk assessment
  • Assisted in preparing technical training materials

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