SUMMARY
- Several years of experience in ERP application support, database administration, systems integrator and software support. Competent in rapidly changing technologies and business strategies, that demand attention to detail and strong long - term vision. A persistent goal setter, demonstrated project finisher, and skilled collaborator.
PROFESSIONAL EXPERIENCE
Banner Specialist
Confidential
Responsibilities:
- Assisting onsite DBA with Financial AID troubleshooting
- Provide technical support to the Financial Aid department for ERP software
- Develop Ad-hoc reports using SQL and Crystal Reports
- Office liaison with IT on Banner development, modifications and maintenance Educated users about data from ERP Application system.
- Trained user on Ad-hoc report creation - Crystal Reports/Access
- Utilizing Toad, SQL Developer to look up tables, create report and views for report creation and troubleshooting
IT Consultant
Confidential
Responsibilities:
- Consulted with clients regarding options for their software needs
- Train users on ad-hoc report development utilizing Crystal Reports
- Assisted with development of Project scope
- Developed data standards for clients
Information Systems Specialist
Confidential
Responsibilities:
- Created advanced ad hoc reports using Crystal Reports.
- Served as the office liaison with IT on Banner development, modifications and maintenance and worked with Office of Institutional Effectiveness to develop Data standards
- Educated users about data from ERP Application system.
- Trained user on Ad-hoc report creation - Crystal Reports/Access
