SUMMARY

• Experienced analyst with solid technical capabilities developed in IT and business positions. Ability to communicate in technical and business language.
• Passionate about using technology to work smarter. Possesses love of learning and knowledge sharing.
• Educated in business administration, management, information systems, and decision analytics.
• Values project - based work, engaging work environment, professional development opportunities, advancement opportunities, fair compensation, and community service opportunities.

PROFESSIONAL EXPERIENCE

Confidential

Customer MDM (Master Data Management) Analyst

Responsibilities:

• Gathered requirements for, developed and unit tested RPA (Robotic Process Automation) bots to automate manual processes in SAP, Excel, Outlook, web-based applications, and AS400/IBM iSeries applications
• Obtained Automation Anywhere Certified Advanced RPA Professional certification
• Developed macro-based scripts for AS400/IBM iSeries application
• Participated in RPA (Robotic Process Automation) COE (Center of Excellence)
• Built reports on multiple platforms
• Wrote SQL scripts for data validation and to identify data quality issues between systems

Confidential

Manager

Responsibilities:

• Served as team’s test lead
• Provided instruction to analysts on testing
• Managed operations and business QA analysts
• Participated in interviewing and hiring of analysts
• Built EDI files for testing

Operations Analyst

Responsibilities:

• Wrote test cases based on business requirements documents
• Worked on regression test suite
• Worked with software vendor to test and deploy application enhancements and fixes
• Trained teammates on enrollment file processing
• Wrote standard operating procedure for enrollment file processing
• Wrote SQL queries for data validation

Confidential

ALM Business Analyst

Responsibilities:

• Customized HP ALM projects via interface and workflow code
• Unit tested code and business logic changes
• Coordinated UAT (User Acceptance Testing) of code and business logic changes
• Set up new projects and users in HP ALM
• Provided training on HP ALM
• Built suite of reports
• Automated manual data processing using SQL and VBA
• Facilitated requirements gathering