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Customer Mdm (master Data Management) Analyst Resume

SUMMARY

  • Experienced analyst with solid technical capabilities developed in IT and business positions. Ability to communicate in technical and business language.
  • Passionate about using technology to work smarter. Possesses love of learning and knowledge sharing.
  • Educated in business administration, management, information systems, and decision analytics.
  • Values project - based work, engaging work environment, professional development opportunities, advancement opportunities, fair compensation, and community service opportunities.

PROFESSIONAL EXPERIENCE

Confidential

Customer MDM (Master Data Management) Analyst

Responsibilities:

  • Gathered requirements for, developed and unit tested RPA (Robotic Process Automation) bots to automate manual processes in SAP, Excel, Outlook, web-based applications, and AS400/IBM iSeries applications
  • Obtained Automation Anywhere Certified Advanced RPA Professional certification
  • Developed macro-based scripts for AS400/IBM iSeries application
  • Participated in RPA (Robotic Process Automation) COE (Center of Excellence)
  • Built reports on multiple platforms
  • Wrote SQL scripts for data validation and to identify data quality issues between systems

Confidential

Manager

Responsibilities:

  • Served as team’s test lead
  • Provided instruction to analysts on testing
  • Managed operations and business QA analysts
  • Participated in interviewing and hiring of analysts
  • Built EDI files for testing

Operations Analyst

Confidential

Responsibilities:

  • Wrote test cases based on business requirements documents
  • Worked on regression test suite
  • Worked with software vendor to test and deploy application enhancements and fixes
  • Trained teammates on enrollment file processing
  • Wrote standard operating procedure for enrollment file processing
  • Wrote SQL queries for data validation

Confidential

ALM Business Analyst

Responsibilities:

  • Customized HP ALM projects via interface and workflow code
  • Unit tested code and business logic changes
  • Coordinated UAT (User Acceptance Testing) of code and business logic changes
  • Set up new projects and users in HP ALM
  • Provided training on HP ALM
  • Built suite of reports
  • Automated manual data processing using SQL and VBA
  • Facilitated requirements gathering

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