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Sr Salesforce Test Engineer Resume


  • 13 years of experience in the field of Software Testing in web and client server environments as Software QA/Testing Professional. Expert in performing manual and automation testing utilizing agile and waterfall methodologies. Proficient in writing and executing test plans and detailed test scenarios for Functional, Integration, System, Regression, User Acceptance and Database testing. Worked in State, Federal, Consumer and Enterprise Services domains.
  • Expert in performing manual and automation testing using .Net framework, JUnit, TFS, MTM, Jira, Zephyr, HP ALM and QTP
  • Mastery in building test plans, test cases, test analysis, test summaries, script design/recording/execution, analysis of results and documentation
  • Proficient in tracking bugs using bug tracking tools such as Jira, Quality Center, TFS etc.
  • Adept in GUI testing of Client - Server and Web based Applications
  • Experience in AGILE and Waterfall methodologies
  • Knowledge in DevOps
  • Good command over back-end testing in Oracle and SQL Server databases
  • Proficient in the estimation of testing efforts from business and technical requirements
  • Experience in maintaining Requirement Documents and Traceability Matrix
  • Good problem-solving skills (e.g. ability to define problems, collect data, establish facts, and draw valid conclusions)
  • Strong organizational and good verbal and written communication skills
  • Results driven, resourceful, detail oriented, self-starter; able to work alone and as a team player in a dynamic environment with multiple tasks and deadlines


Methodologies: Agile and Waterfall

Testing tools: TFS, JIRA, Zephyr, Postman, SoapUI, HP ALM and QTP

Programming: C#, .Net frame work, Java, Selenium and JUnit Framework

Framework: .Net and JUnit

Microsoft Office Suite: Word, Excel and PowerPoint

Modelling and Mapping Tools: Visio

Web Browser: Internet Explorer, Chrome, Safari and Mozilla Firefox



Sr Salesforce Test Engineer


  • Used Lighting Version of the SFDC to perform the testing of the application
  • Actively participated in Data mapping, date lineage & data transformation from source to target
  • Tested customized dashboards for the Facilitators, Owners and other team members to keep track of the surveys assigned to them and to share insight across the company
  • Tested List views and Related Lists belonging to different roles
  • Validated different Reports, Audit Trails, Letters of the application
  • Tested new user accounts and configured Salesforce.com to fit security needs at the user and organizational levels
  • Tested various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
  • Good expose on apex classes, triggers, custom objects and standard objects, reports, dashboards, workflows & approvals, batch apex, scheduler apex and sites
  • Tested customized tabs for among different business users' groups and associated applications & create various profiles and configured the permissions based on the organizational hierarchy requirements
  • Worked with Program Managers, Requirement Analysts, Mappers, Developers, and other testers to resolve issues with requirements/mapping transformations
  • Worked with ETL testing including Data Completeness, Data Transformation & Data Quality for various data feeds coming from source
  • Help document system test plan, system test cases and User Acceptance Testing (UAT) test
  • cases
  • Preparing Test Data with all the possible scenarios for both system/integration and
  • UAT testing
  • Participate in Test Script and Test Results review
  • Identify data integrity issues as bugs for the development team to resolve
  • Follow bugs / issues to resolution, opened defects using defect tracking tools JIRA, and SharePoint

Environment: Salesforce.com (Classic and Lightening versions), Jira, SQL server, Waterfall methodology


UAT Testing Coordinator


  • Performed UAT testing for CPQ (Configure, Price & Quote) module and order fulfillment
  • Configured, priced and created quotes for note books and servers in Confidential Sales Application (DSA) using the customer and opportunity in SFDC
  • Placed orders in DSA and monitored their progress through fulfillment and invoicing systems
  • Tested Quote-to-Cash solution using CPQ
  • Supported User Acceptance Testing
  • Created test data to support testing
  • Developed UAT Test Plans based on product releases
  • Ensured test case coverage for every requirement in TFS
  • Maintained dashboards and reports for Requirements and Test cases and Defects
  • Maintained test case hygiene in TFS
  • Tracked the UAT progress in TFS using burn down charts
  • Provided TFS admin support for UAT team
  • Run daily UAT calls with UAT leads to track the progress
  • Presented UAT status and burndown charts to Executives and Business Leaders
  • Coordinated with SIT and Dev teams for the requirement delivery into test environment
  • Planned the UAT schedule and coordinate with business for UAT resources

Environment: Waterfall Methodology, Salesforce.com (Classic and Lightening versions), Platform ( CPQ ( Configure, Price, Quote software ) ), TFS, SQL server


Project QA lead


  • Led the testing of Site Manager upgrade by working closely with the development team and business team to reverse engineer patches and fixes
  • Identified solutions and provided improvements for future upgrades of the product
  • Reverse engineered requirements from the source code and database changes for SiteManager 3.8 at TxDOT to date
  • Worked with stakeholders to capture functional requirements.
  • Performed gap analysis between requirements and latest version of software; devised strategy for addressing gaps
  • Participated in discussions to determine obsolete functionality
  • Developed Requirements Traceability Matrix
  • Developed Test Plan based on Statement of Work and SRS
  • Developed Test Cases and Test Data for System Test and Integration Test
  • Executed System/Integration Tests and documented System/Integration Test Results
  • Tested Web Services, Validated Request and Response XML, SOAP Calls, Restful calls and WSDL using SOAPUI tool
  • Validated End Points in WSDL File, XML Schema.
  • Added data related assertions to validate response XML in Web Services.
  • Validated request and response XML
  • Supported User Acceptance Testing

Environment: Waterfall methodology, TFS, MTM, Windows, Share point, SQL Server, Soap UI

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